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The Royal Horseguards

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#93 of 1,078 Hotels in London
Certificate of Excellence
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4,172 Reviews from our TripAdvisor Community

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Showing 3,836: English reviews
Miami, Florida
Reviewed 18 March 2015

I had the immense pleasure of staying here with my mother for a week in early March. Last time I stayed in London I booked a room at a Premier Inn but this second time around I decided to splurge. Cue the Royal Horseguards - perfectly central with a beautiful exterior and interior space that I imagine was once a...

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Helpful?
Thank GraceTheTraveler_1
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear GraceTheTraveler, Thank you so much for your heart warming review regarding your recent stay with us at The Royal Horseguards Hotel. I am delighted that you had an amazing stay with us and that we were able to live up to your expectations. I have shared your kind feedback with the team especially our Front of House Manager, the...

Aberdeen, United Kingdom
Reviewed 18 March 2015

The hotel was great (2 nights stay) and we were contacted a week before we arrive to see if there was any special requests. We had a great afternoon tea as well. The proximity to London points of interest is a great bonus. Could not fault the hotel or staff or service. Five stars all the way.

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Thank dezcarol
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear dezcarol, Thank you for your kind review regarding your recent stay with us. I am delighted that you had an amazing stay with us and enjoyed a great Afternoon Tea. We are privileged to be situated in the heart of the city alongside the River Thames and the London Eye. We hope to have the opportunity to welcome you...

Brighton, United Kingdom
Reviewed 18 March 2015

When you scour the Internet for hotels you take a chance. I did. It paid off wonderful bit of British culture attentive discreet staff. Well appointed rooms. Service and welcome could not be faulted. Have stayed in many hotels in London. This rates as my all time favourite superb view over The Thames and London Eye. A very short stay...

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Helpful?
Thank jackie v
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Jackie v, Thank you so much for your kind review regarding your recent stay with us at The Royal Horseguards Hotel. I am pleased you had a wonderful stay with us in one of our bedrooms overlooking the River Thames and opposite The London Eye. I have shared your kind words with the team who were all pleased with...

Shoreham-by-Sea
Reviewed 18 March 2015

Stayed here for two nights at the weekend - we also visited two years ago. I just love it here - we pay extra for the king river view room and it's well worth it. The room was just perfect (apart from a having a proper coffee machine for my husband :) ). We did have a slight issue with...

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Helpful?
Thank Blossom07
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Blossom07, Welcome back! Wow thank you so much for your kind review regarding your recent stay with us at The Royal Horseguards Hotel. This is great feedback and very much appreciated, I am particularly pleased that you found your room perfect and the team were able to accommodate your needs in no time. I have shared your thoughtful feedback...

Oxfordshire, United Kingdom
Reviewed 17 March 2015

I stayed overnight at the Royal Horseguards Hotel for a business function. From the moment I arrived I was truly impressed by the standard of service, the helpful friendliness of the staff and the lovely room with views across the river. The food was also fabulous. It was very impressive and I wish I had been staying longer.

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Helpful?
Thank Nicola C
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Nicola C, Many thanks for your kind review. It is always very pleasing to receive feedback such as this. I am pleased that you had a wonderful stay with us at The Royal Horseguards Hotel. I have shared your kind feedback with the team regarding the service and impeccable views across the River Thames to which they were all...

Charlottetown, Canada
Reviewed 17 March 2015

Stayed here for a short weekend getaway in London with my daughter. A grand old hotel with a lovely lobby and excellent service. Don't let them put you in a "courtyard" room though as that means no windows! We asked to be moved and they accommodated as soon as a room was available. Nicely outfitted bathrooms, great service and an...

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Helpful?
Thank Dee E
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Dee E, Thank you for your kind review regarding your recent stay with us at The Royal Horseguards Hotel. I am delighted that you had a great stay with us for your short weekend away. I am pleased that you were allocated a bedroom to your choice; I have shared your feedback with the team regarding the excellent service...

Winchester
Reviewed 17 March 2015

Stayed here just after Valentines day for two nights, it was amazing. We had a room view of the London Eye and the River Thames, it was lovely. We were treated like Royalty through the whole of our stay. From the moment we walked in to the time we left. The room was lovely and the staff (all of them)...

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Thank KatbobTinks007
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Katbob Tinks007, Thank you for your kind review and for choosing The Royal Horseguards Hotel to spend for Valentines weekend. Our team work very hard to reach our guest satisfaction and to deliver the best possible service upon their stay, I am pleased we met your expectations. I am delighted that you were treated like royalty we wouldn’t want...

North Wales, United Kingdom
Reviewed 17 March 2015

My daughter took me for a treat for Mother's Day, we only stayed the one night but it was excellent, the room was lovely everything that you needed was supplied. We had dinner there before we went to the theatre and you could not fault anything. The staff were always on hand if you needed anything, would recommend it to...

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Thank joanamy
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear joanamy, Many thanks for your kind review regarding your recent stay with us at The Royal Horseguards Hotel. I am thrilled you had a wonderful stay with us on Mother’s Day. What a lovely treat! I have shared your kind comments with the team who were all equally pleased. Thank you for your recommendation and we hope to welcome...

Lichfield
Reviewed 17 March 2015

Minuscule double bed WiFi almost unusable Cold in room. Cold in public areas Parts missing off shower taps Fantastic food in restaurant Excellent breakfast Very friendly staff I wish the doorman had not dragged my suitcase across the bumper of my car:(

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3Thank NickDidThat
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear NickDidThat, Thank you for taking the time to share your review of your stay with us at The Royal Horseguards Hotel. I am delighted to read that you had a wonderful dining experience with us in our One Twenty One Two restaurant. Please be assured that I have shared your kind feedback with our Food and Beverage Operations Manager...

Reviewed 17 March 2015 via mobile

Second visit to the hotel. We had an executive room with a river view which was amazing. Room 545. Dressing area with plenty of space leading to a large bedroom which was marvellous and a lovely bathroom with both a separate shower and bath. Breakfast was included which was of a good standard. Staff were amazing and we felt that...

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Thank PhilScam
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear PhilScam, Welcome back to The Royal Horseguards Hotel. Thank you for sharing your kind review with us regarding your recent stay in one of our London Eye facing bedrooms. I am delighted that you had a great stay with us and that you found your room, team and breakfast to your requirements. I have shared your feedback with the...

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Executive Child Friendly Twin with Interconnecting King Room (63)
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
One Twenty One Two Restaurant
One Twenty One Two Restaurant
Cuisines: Contemporary, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 

Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Region: United Kingdom > England > London > Westminster
Price Range: $318 - $693 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#83 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Horseguards staff and other travellers.
62 questions
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Questions? Get answers from The Royal Horseguards staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a river view towards the London Eye”
 of 5 bubbles T8898RLrichardk, 6 Dec 2016 | Read review
“Floor 7 OR 8 with River View is a must for us.”
 of 5 bubbles Luxoroggy, 5 Dec 2016 | Read review
“Must have view of Thames ”
 of 5 bubbles Alan99997, 30 Nov 2016 | Read review
“Pay the extra and get a river view room”
 of 5 bubbles I2869OUpaulm, 30 Nov 2016 | Read review
“Ask for a river view”
 of 5 bubbles ThordurH, 29 Nov 2016 | Read review
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