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The Royal Horseguards

CancelonUS$263*
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#104 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$305*
US$263*
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US$268*
US$267*
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4,517 Reviews from our TripAdvisor Community

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Showing 4,154: English reviews
Fort Lauderdale, Florida
Reviewed 12 June 2015 via mobile

The accommodation was excellent. Rooms comfortable and spacious Very central location. Tea is a highlight. Staff helpful & friendly. Would use the hotel again. This hotel had a friendly family atmosphere.

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Helpful?
Thank St110
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear St110, Greetings from London to Florida. Many thanks for taking the time to share your review of your recent stay with us. I am delighted to read that you had an excellent stay with us at The Royal Horseguards Hotel. Indeed our location is one of our greatest attributes, within walking distance from London attractions such as Trafalgar Square,...

Edinburgh, United Kingdom
Reviewed 11 June 2015 via mobile

Stayed here for 12 days on an extended business trip. Everyone was very friendly and I had a very nice room. I think the hotel has been refurbished since I stayed last. The doorman is wonderful and always got me a cab really quickly when I needed one. Housekeeping sometimes forgot to replace my Earl Grey tea -but this was...

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Helpful?
Thank Judy22391
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Judy22391, Many thanks for taking the time to share your review of your recent 12 night stay with us at The Royal Horseguards Hotel. I am pleased that you had a wonderful stay with us and enjoyed the bedroom that you stayed in. I am delighted to read how much you appreciated the service from our team especially our...

Tampa, Florida
Reviewed 10 June 2015

Stayed here for one night. Perfect location. Quiet room. Service people at front desk outstanding. We had a large room, although on a lower floor it did have a view of the Thames (which we requested). Bathroom gorgeous and you can watch TV in the bathtub. Beautiful lobby, and excellent buffet breakfast and lovely breakfast room/area. Only minus, the bed...

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Helpful?
Thank JMamajan
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear JMamajan, Thank you for taking the time to leave a review of your recent stay with us at The Royal Horseguards Hotel. I am delighted to read your experience exceeded your expectation and that you enjoyed your bedroom especially with a view from the River Thames and the London Eye. Please be assured that I have shared your feedback...

Reviewed 10 June 2015

I have just come from an overnight stay with my Mum for 80th birthday. I will be going back to the hotel - my Mum wants to move in. From being greeted by James on arrival, the whole team gave us excellent service and made my Mum feel really special. We stayed in Double Deluxe rooms over looking the river....

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Helpful?
Thank Carol B
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Carol B, Thank you so much for taking the time to share your 5* review with us following your recent stay with us. I am delighted to hear that you had a fantastic stay with us at The Royal Horseguards Hotel especially for your mothers 80th birthday; what a lovely surprise. I was honoured to tell James O’ Connor...

Australia
Reviewed 10 June 2015

Spent 2 nights at this hotel only to find it very disappointing.The room is reasonable in size but the bathroom is tiny and you need to take your shower in the bath. The windows have not been double glazed or soundproofed so you get the noise of all the passing traffic and the nearby trains and tube which carries on...

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Helpful?
1Thank BruceBruce13
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear BruceBruce13, Thank you for taking the time to share your review following your recent stay with us at The Royal Horseguards Hotel. Please accept my most sincere apologies for any disruptiveness and downfalls in service that you have experienced with us. I would like to assure you that I take all guest feedback into serious consideration and have reviewed...

Teplice, Czech Republic
Reviewed 10 June 2015

The building itself is spectacular, yet what's inside is even better. The staff is very friendly and is glad to help you with everything you need. I really recommend trying the afternoon tea menu, you're going to feel like in a fairy tale.

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1Thank Lucie T
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Lucie T, Greetings from London to Czech Republic. Thank you so much for taking the time to share your amazing comments of your recent stay with us at The Royal Horseguards Hotel. I was particularly delighted to read that you had a fantastic stay with us to which the team were friendly and assisted you with anything you need;...

Reviewed 8 June 2015

Stayed one night to attend a garden party at Buckingham Palace - easy stroll through the park - perfect ! Nothing too much trouble for the friendly courteous staff. Made a special occasion very memorable. Looking forward to returning

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Helpful?
Thank Kate W
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear Kate W, Many thanks for sharing your 5* review of your recent stay with us at The Royal Horseguards Hotel. I am thrilled to read that you enjoyed such a great stay with us. It is great to know that the team here made your special occasion a memorable one; these are the reviews we love to read. Thank...

Melbourne, Australia
Reviewed 8 June 2015

My partner and I stayed at this hotel in London in April/May 2015. We were so impressed by the front of house staff and especially the manager James O'Connor. The staff were not only very efficient but really made us feel special; they remembered our names on our return to the hotel and were so helpful when the car we...

Review collected in partnership with this hotel
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Helpful?
Thank auzziekate
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear auzziekate, Thank you so much for sharing your kind review of your recent stay with us at The Royal Horseguards Hotel. I am delighted that you had an amazing stay with us to which you found our team to be so welcoming and friendly, especially James O’ Connor our Guest Relations Manager. We really do pride ourselves on our...

Stratford-upon-Avon, United Kingdom
Reviewed 7 June 2015

We only stayed for lunch but will not be returning, we found the staff inattentive and very slow. The lunch was very expensive for what it was but it is in London so they can charge but, pay attention to your guests. The table was dirty and not wiped down, there was no granary bread with the salmon and no...

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Helpful?
Thank The_gardening_girl
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear The_gardening_girl, Thank you for taking the time to share your review following your recent experience with us at The Royal Horseguards Hotel. Please accept my most sincere apologies for any disruptiveness and downfalls in service that you have experienced with us. I would like to assure you that I take all guest feedback into serious consideration and have reviewed...

Stafford
Reviewed 7 June 2015 via mobile

We were given first class service from the moment we were greeted at the door, to the moment we left. The room was comfortable with everything you would need, and it had a good view of London and the river. There was an excellent choice of food at Breakfast, after which we made use of the terrace, sitting in comfort...

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Helpful?
Thank ReadyForTheOff
horseguardsLDN, General Manager at The Royal Horseguards, responded to this review

Dear ReadyForTheOff, Thank you so much for your wonderful review of your recent stay with us at The Royal Horseguards Hotel. I am delighted that you had a wonderful stay with views of the London Eye and River Thames from your bedroom. I was simply thrilled to hear that our team helped you along your journey especially George our Receptionist...

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Executive Child Friendly Twin with Interconnecting King Room (63)
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04/06/2017 05/06/2017
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
One Twenty One Two Restaurant
One Twenty One Two Restaurant
Cuisines: Contemporary, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 

Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Region: United Kingdom > England > London > Westminster
Price Range: $393 - $724 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Reservation Options:
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#92 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Horseguards staff and other travellers.
80 questions
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Questions? Get answers from The Royal Horseguards staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do more home work re value for money”
juliejM9327VR, 22 May 2017 | Read review
“Ask for a room on a high floor because the view won't be obstructed by trees.”
travelrascel, 22 May 2017 | Read review
“Caution - do not accept suite 912 unless they have replaced its shower design!”
DennisB477, 22 May 2017 | Read review
“get a river view”
eastwind, 21 May 2017 | Read review
“Higher rooms on one side have a view of the London Eye.”
misplacedmaritimer, 21 May 2017 | Read review
5 of 5
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US$263* /night
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Prices are for 1 room, 2 adults
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