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Jumeirah Carlton Tower

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#68 of 1,088 Hotels in London
Certificate of Excellence
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Jumeirah Carlton Tower
Jumeirah Carlton Tower
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588 Reviews from our TripAdvisor Community

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Showing 538: English reviews
Portsmouth, England, United Kingdom
Reviewed 22 November 2014

This hotel is fabulous. The staff are so attentive and welcoming. We had a junior suite on the 7th floor. The room had a kettle and a coffee machine. There were a selection of tea bags and coffee pods. Ren toiletries in the bathroom. The television was in a cabinet which could be either facing the settee or the bed....

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Helpful?
Thank Lynn M
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Lynn M, Thank you very much for sharing your experience here on Trip Advisor. I was delighted to read that your recent stay at the Jumeirah Carlton Tower was fabulous. We always strive to exceed expectations and deliver excellent customer service in line with the Jumeirah Hallmarks of hospitality to ensure our guests have a fantastic stay in our...

Espoo, Finland
Reviewed 20 November 2014

We stayed one night in the hotel. We arrived in the morning so that the room was not ready. Staff promised to call us when the room is ready. Staff promised to deliver our luggage to the room automatically. We did not receive any call and when we come back to the hotel, they did not even find our reservation....

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Helpful?
5Thank Asko M
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Asko M., Thank you very much for sharing your thoughts of the Jumeirah Carlton Tower with us. We appreciate your feedback since the continuous improvement of our product and services are highly important to us. We always strive to exceed our guests expectations and I am terribly sorry that we did not manage to do so during your recent...

Reviewed 20 November 2014

I frequently stay overnight in London for business and enjoy staying in different parts of the city. On booking the Jumeirah Carlton I was slightly apprehensive that it might be quite formal, but found that the staff were friendly, relaxed and attentive without being overbearing. The room was equipped with everything that one could wish for, and the bed was...

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Helpful?
Thank Simon S
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Simon S, Thank you for taking the time to share your experience with us here on Trip Advisor. I am delighted to learn that you enjoyed your stay at the Jumeirah Carlton Tower, especially the service extended by our colleagues. Please rest assured that exceeding Guests’ expectations is our priority and I am very happy to read that we...

Edinburgh, United Kingdom
Reviewed 16 November 2014 via mobile

Having stayed in a number of Jumeirah Hotels we thought the staff in the Carlton were one of the best. We had a few problems with the four rooms we had, but all were dealt with professionally. We will certainly return. Thank you

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Helpful?
Thank DS2011
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear DS2011, Thank you so much for taking the time to provide your personal feedback regarding your recent stay at the Jumeirah Carlton Tower. We are very happy to hear, that you have enjoyed your stay with us. Please be assured that your feedback will be shared amongst all colleagues. We very much appreciate your kind words and compliments and...

england
Reviewed 10 November 2014

booked in at the last minute for late birthday treat . Hotel upgraded our room to lovely suite with balcony & view of Sloane St & harrods illuminated at night . They sent us wine , chocs and fruit . The room was fabulous .huge . California king size bed with luxury pillows and linens . Large size Ren toiletries...

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Helpful?
Thank neilmaxbartholomew
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Neilmaxbartholomew, Firstly I would like to thank you for celebrating your Birthday with us at the Jumeirah Carlton Tower and for posting such an amazing review here on Tripadvisor. We always adhere to the Jumeirah Hallmarks of hospitality to ensure our guests a fantastic stay in our enviable location in the heart of Knightsbridge. Your feedback is motivation to...

Rotterdam
Reviewed 5 November 2014

Participated in a conference which was held at Jumeirah Carlton Tower. Friendly door men upon arrival, hot towel upon check-in. Had a room on second floor, near conference site. Decent size for London standards, Conde Neste Traveller magazine and Nespresso machine available in room. Walk in shower was pure bliss, well selected REN toiletries. Bed was superb quality, as was...

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2Thank elevation
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Elevation, Thank you for posting a lovely review of your stay at Jumeirah Carlton Tower and for summing up so succinctly all of the highlights of the hotel. We always strive to exceed our guests expectations and deliver excellent customer service in line with the Jumeirah Hallmarks of hospitality to ensure our guests have a fantastic stay. Your feedback...

Horsham, United Kingdom
Reviewed 4 November 2014

Returning to the Carlton Tower, having seen the Poppies at the Tower of London, there really is no better place to stay, being a few minutes from Theatreland, The Parks, and of course 3 mins walk to Harrods, enables you to take in so much of London. The "Rib Room" at the Carlton Tower, is still one of the finest...

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Helpful?
Thank David M
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear David M, Firstly I would like to thank you for choosing the Jumeirah Carlton Tower for your stay in London and for sharing your experiences with us here on Trip Advisor. I am delighted to read that you had a great time with us and not only reward our dedication to an attentive service culture but also the quality...

Cheltenham, United Kingdom
Reviewed 4 November 2014

This is surely the place to come if you want to guarantee exceptional service. The staff don't miss a beat and you will always feel special and valued. We always stay when escaping from the kiddies for a little shopping and RnR. It doesn't happen often so its great to know that everything will be perfect. This time we were...

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Helpful?
Thank MrsN01
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Mrs, N01, Thank you for celebrating your Anniversary at the Jumeirah Carlton Tower and for posting a lovely review here on Tripadvisor. I am delighted to read that you had a great time with us and not only reward our dedication to an attentive service culture but also the quality of the served culinary delights at our breakfast and...

Beirut, Lebanon
Reviewed 3 November 2014

A perfect location, a beautiful and comfortable room, a very nice and helpful staff. If you have the chance to overlook the square on a sunny day, it will be a wooooooow I don't need more to feel at home!!

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Helpful?
Thank Raja R
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Raja R, Firstly I would like to thank you for choosing the Jumeirah Carlton Tower for your stay in London and for posting such a lovely review on Tripadvisor. I am delighted to hear that you had a great time with us and enjoyed the comfort of our rooms overlooking the Cadogan Gardens as much as the attentiveness of...

Reviewed 25 October 2014

very courteous staff - dutiful and proactive indeed. location is awesome. Hyde Park and Harrods are 5 minutes walk away. Chicken and Lamb based menu is all halal in the restaurants. very comfortable beds and absolutely 'no-noisy' rooms. thats the most special point i.e. no noisy rooms. As such, I can't recall of any bad experience at all so even...

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Helpful?
Thank Ali S
NicChalmers, General Manager at Jumeirah Carlton Tower, responded to this review

Dear Ali S, Thank you for taking the time to share your experience with us here on Trip Advisor. I am delighted to learn that you enjoyed your stay at the Jumeirah Carlton Tower, especially the service extended by our colleagues. Please rest assured that exceeding Guests’ expectations is our priority and I am very happy to read that we...

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Staying in Belgravia

Neighbourhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Rib Room Bar & Restaurant
The Rib Room Bar & Restaurant
Cuisines: European, British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The five-star Jumeirah Carlton Tower is ideally situated amongst the boutique stores of Knightsbridge and Sloane Street. Each of the 216 rooms and suites have been designed with luxury in mind, each benefiting from complimentary high speed wired and wireless internet access. The hotel features three restaurants and bars; The Rib Room Bar & Restaurant, Chinoiserie and The Club Room. The Peak Health Club & Spa boasts state-of-the-art gym equipment, aerobics studio, award-winning treatments and 20m indoor pool. ... more   less 

Additional Information about Jumeirah Carlton Tower

Address: On Cadogan Place, London SW1X 9PY, England
Region: United Kingdom > England > London > Belgravia
Price Range: $520 - $1,177 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Carlton Tower 5*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Jumeirah International, Booking.com, Hotels.com, Orbitz, Hotwire, Expedia, Agoda, Priceline, Travelocity, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Jumeirah Carlton Tower reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Carlton Tower Hotel London
Jumeirah Carlton Hotel
Jumeirah Carlton London
Hotel Style:
#31 Spa Hotel in London
#63 Luxury Hotel in London
#74 Business Hotel in London
#74 Family Hotel in London
#98 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Carlton Tower staff and other travellers.
2 questions
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south of england
over a year ago

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Questions? Get answers from Jumeirah Carlton Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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