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Hilton London Metropole

5,171 reviews
#603 of 1,081 Hotels in London
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Traveller (1205)
Room & Suite (517)
Dining (100)
Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travellers talk about
“west wing”(253 reviews)
“edgware road”(239 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Hilton London Metropole
Special Offer: Advance Purchase
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,171)Write a Review
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1 - 5 of 4,248 reviews
Reviewed yesterday

Check In This is busy hotel but check in was easy. Room We were upgraded to a renovated room in the Tower. Nothing more to say except the pillows are paper thin. We kept requesting additional pillows and were up to 4 each that equaled...More

Thank DCC617
Hotel's Favourite
Reviewed 12 January 2018

We had a Great Stay at The Hilton Metropole, over the Christmas and New Year Period. Being a “Diamond” , member gives you the added bonus to have access to there Club Lounge..., which includes Free Breakfast and in the evening, they provide snacks and...More

Thank robertalansmith
Response from Debra G, Manager at Hilton London MetropoleResponded 15 January 2018

Dear robertalansmith, Thank you for taking the time to leave feedback about the outstanding service you experienced from our wonderful Executive Lounge team. It will be a pleasure to share your kind words and ensure they are all recognised. We very much hope to welcome...More

Reviewed yesterday

Probably this is one of Old Style Hilton Collection. The lobby was huge, has 2 sides access to enter. This hotel has many rooms but unfortunately the room that I got is an old style room Beside that, this room is still comfortable for me...More

Thank stvtraveller
Reviewed 3 days ago

Our family of 5 had a very nice stay for 5 days at this hotel, which is located perfect according to the highlights of London The staff were really nice and helpful, especially the amazing waitres Juliet Hammon made an outstanding service and making the...More

1  Thank familyoffive728
Response from Debra G, Manager at Hilton London MetropoleResponded 2 days ago

Dear familyoffive728, We are absolutely delighted that you all enjoyed your stay with us and we are particularly pleased to read your very kind words about Juliet. It will be a pleasure to share these with her. Thank you for taking the time to leave...More

Reviewed 3 days ago via mobile

Very friendly early checkin and a decent view out the window.... BUT bed creaks and there is an overall feeling of dirty. And I thought rooms in NY were small. Will try to spend the least time possible here.More

Thank Titodiving
Response from Debra G, Manager at Hilton London MetropoleResponded 2 days ago

Dear Titodiving, Whilst we are pleased that you experienced the friendly service we are so proud to deliver to all our guests, we are sorry that some other aspects of your stay were disappointing. Our rooms vary in size throughout the hotel, with our most...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$159 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#355 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$159 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#355 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1205)
Room & Suite (517)
Dining (100)
Pool & Beach (4)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
PDKJ
11 February 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
0
Votes
Metamoron27
4 February 2018|
AnswerShow all 5 answers
Response from robertalansmith | Reviewed this property |
Yes...two seconds from the Hotel...., beside “Superdrug”... You will see the armed Bus Stop...
0
Votes
majorcandme
8 December 2017|
AnswerShow all 4 answers
Response from CityCruncher | Reviewed this property |
West wing is best
0
Votes
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12345628
Room Tips
"Room 1008 is a no go - the view was of blacked out windows."
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"Try to stay in the rooms on the upper floors"
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"Ask for a renovated room right at check in."
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"get the higher floore"
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