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Hilton London Metropole

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Traveller (1305)
Room & Suite (568)
Dining (112)
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Overview
  • Excellent20%
  • Very good33%
  • Average24%
  • Poor13%
  • Terrible10%
Travellers talk about
“west wing”(268 reviews)
“edgware road”(252 reviews)
“paddington station”(191 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton London Metropole
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton London Metropole
Special Offer: 25% off* - Summer Sale
Hotel deals
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Reviews (5,444)
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4,467 results
Traveller rating
919
1,331
1,094
630
493
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919
1,331
1,094
630
493
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2,521 - 2,525 of 4,467 reviews
Reviewed 2 October 2015 via mobile

This is our second stay - the first was 5 years ago when the property was tired and it's even worse now. Do Hilton know their brand is being massacred at this place? No face cloths, fridge or moisturiser. The carpet was stained. When we...More

3  Thank Sharon H
Response from LONME, Manager at Hilton London MetropoleResponded 2 October 2015

Dear Guest, Thank you for taking the time out to write a review of your recent stay with us. We strive to ensure that each and every guest enjoys a positively memorable stay and your review is definitely not reflective of the high standard of...More

Reviewed 1 October 2015 via mobile

We had a fantastic weekend stay here. Great location, close to train and tubes. Reception was helpful and we were allowed to leave our bags before check in time which was great so we didn't have to carry them around. Room was amazing, shame about...More

Thank brummyTraveller12
Response from LONME, Manager at Hilton London MetropoleResponded 2 October 2015

Dear Guest, Thank you for taking the time out to write a 5-star review of your recent stay with us. I am extremely thrilled to know that we were able to delight you with your room, baggage hold area and our close proximity of extensive...More

Reviewed 1 October 2015 via mobile

I was torn between 3 and 4 stars due to the staff, every member of the staff was polite and attentive but the hotel needed to upgrade there rooms in order for a 4 star rating. First the good, the location made it easy to...More

1  Thank Gene F
Response from LONME, Manager at Hilton London MetropoleResponded 2 October 2015

Dear Guest, Thank you for taking the time out to share your feedback with us. I am extremely pleased to read that we were able to meet your overall needs particularly with regards to our close proximity to the Heathrow Express via Paddington Station and...More

Reviewed 1 October 2015

Rooms: The family room we had was spacious and very comfortable. 2 queen size beds was fine and we where very satisfied with the quality of beds. Cleanliness was as expected too. But the noise from the aircon plant room was quite simply destroying my...More

Thank Bjoern A
Response from LONME, Manager at Hilton London MetropoleResponded 2 October 2015

Dear Guest, Thank you for taking the time out to share your experience with us. I am pleased to know that we were able to meet your needs particularly with your clean, comfortable and spacious Family room and famous Hilton buffet breakfast at our Fiamma...More

Reviewed 30 September 2015

Don't mean to sound like the whinging Aussie in London, but I am. Trip of a life time severely let down by metropole . Bathroom is tiny, shower is ridicous (when you can work out how it works), view is non existent, and ok, it's...More

3  Thank Louise M
Response from LONME, Manager at Hilton London MetropoleResponded 1 October 2015

Dear Guest, Thank you for taking the time out to share a review regarding your recent stay with us. I am extremely disappointed to read your comments as our aim to provide each and every guest with a uniquely memorable stay has, on this occasion...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$198 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#386 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$198 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#386 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1305)
Room & Suite (568)
Dining (112)
Pool & Beach (4)
Business Centre & Event Rooms (20)
Family and Play Areas (2)
Questions & Answers
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tirajat
20 May 2018|
AnswerShow all 3 answers
Response from PhotoTrekkerWalomi | Reviewed this property |
Don't expect too much. You may try to note it in reservation, but I think you need a good luck.
0
Votes
Google Translation
Kelly M
3 May 2018|
Answer
Response from Viola N | Reviewed this property |
Swimming cap isn't required.
0
Votes
Google Translation
PDKJ
11 February 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
2
Votes
Room Tips
"Some rooms have good views"
Read review
"Corner room in the West Wing...views ad sunshine."
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"Tower rooms should be higher than 2, maybe even higher to avoid an alley view"
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"see review"
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