We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton London Metropole

5,171 reviews
#601 of 1,081 Hotels in London
Save
Traveller (1205)
Room & Suite (517)
Dining (100)
Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travellers talk about
“west wing”(253 reviews)
“edgware road”(239 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hilton London Metropole
Special Offer: Advance Purchase
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$127.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all London hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5f1de9df4cd34c19a1a2ce42e2636cab", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":193089,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[72132097],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":127,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5f1de9df4cd34c19a1a2ce42e2636cab","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":134,"lowestMetaPrice":127,"additionalPartner":false,"highestMetaPriceDisplay":134,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":134,"lowestMetaPrice":127,"highestMetaPriceDisplay":134,"hotelName":"Hilton London Metropole","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjVmMWRlOWRmNGNkMzRjMTlhMWEyY2U0MmUyNjM2Y2FiIiwiQUlLIjoiY2UyYTIzODcwY2EzNGU3Zjg1ZWM0ZjQ3Y2Q4NGZhYWEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$127", "hasDates": true, "hacComplete": false, "contentIdMappings": {"72132097":"TingoIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (5,171)Write a Review
There are newer reviews for Hilton London Metropole
See the most recent reviews
Filter reviews
4,248 results
Traveller rating
875
1,273
1,044
602
454
Traveller type
Time of year
LanguageEnglish
More languages
875
1,273
1,044
602
454
Show reviews that mention
All reviewswest wingedgware roadthe executive loungehuge hotelpaddington stationbusy hotelheathrow expressmarble archfamily roomhyde parklondon eyefiamma
FilterEnglish
Updating list...
2,531 - 2,535 of 4,248 reviews
Reviewed 16 July 2015

Staff friendly and approachable .we had an issue at check-in regarding double booking. Assistant front of house manager quickly had everything sorted, much to our relief. Rooms nice with good space. Very good 4 star hotel, would certainly recommendMore

2  Thank Caroline M
Response from LONME, Manager at Hilton London MetropoleResponded 17 July 2015

Dear Guest, Thank you for taking the time out to write a review following your recent stay with us. I am delighted to know that our friendly team members and spacious rooms contributed to your memorable visit. I am even more pleased to know that...More

Reviewed 15 July 2015

I stayed here in December for Christmas shopping and to visit Winter Wonderland in Hyde Park. The hotel was a short walk from Paddington station so not too far to pull our cases! The staff were very helpful, the room was spacious and clean. The...More

Thank Shannon M
Response from LONME, Manager at Hilton London MetropoleResponded 16 July 2015

Dear Guest, Thank you for choosing to celebrate the festive period with us. It is our aim that each and every guest receives a high standard of service so I am delighted to read your review and to know that we exceeded your expectations. I...More

Reviewed 15 July 2015

The hotel lobby has recently been done up and looks great. So does the bar and breakfast area. The rest of the hotel could now use some of that love as well. The room was on the 13th floor of the Tower block. It had...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Glenda L K
Response from LONME, Manager at Hilton London MetropoleResponded 16 July 2015

Dear Guest, Thank you for taking the time out to share your feedback directly with the hotel. I am glad to read that we were able to meet your overall needs particularly with the newly refurbished Lobby areas. We are also currently in the process...More

Reviewed 15 July 2015

The hotel is large with thousands of guests, but all services are working perfectly. The breakfast lounge is crowded but still the staff is very well organized, polite and helpful and you can get a table quickly and the food is really good, great choice,...More

Thank Sanja P
Response from LONME, Manager at Hilton London MetropoleResponded 16 July 2015

Dear Guest, Thank you for taking the time out to write a review following your recent stay with us. I am extremely pleased to read all of the positive feedback from your visit. It is our aim that each and every guest enjoys a hassle-free...More

Reviewed 15 July 2015

I am not one to write bad reviews, but this hotel needs to be refurbished on the floor levels, the rooms are warn out, halls not good. Lobby is nice, bar is nice. I got locked out of my room 3 times, had to change...More

2  Thank Kimberli L
Response from LONME, Manager at Hilton London MetropoleResponded 17 July 2015

Dear valued Guest, Thank you for taking the time out to share your feedback with us. Guest feedback is extremely important as it allows us to understand where we have the room in order to make the necessary improvements. We are currently refurbishing the Tower...More

View more reviews
PreviousNext
1505506507508509850
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$163 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#356 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$163 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#356 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1205)
Room & Suite (517)
Dining (100)
Pool & Beach (4)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
PDKJ
11 February 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
0
Votes
Metamoron27
4 February 2018|
AnswerShow all 5 answers
Response from robertalansmith | Reviewed this property |
Yes...two seconds from the Hotel...., beside “Superdrug”... You will see the armed Bus Stop...
0
Votes
majorcandme
8 December 2017|
AnswerShow all 4 answers
Response from CityCruncher | Reviewed this property |
West wing is best
0
Votes
PreviousNext
12345628
Room Tips
"Room 1008 is a no go - the view was of blacked out windows."
Read review
"Try to stay in the rooms on the upper floors"
Read review
"Ask for a renovated room right at check in."
Read review
"get the higher floore"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing