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Hilton London Metropole

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Traveller (1260)
Room & Suite (541)
Dining (97)
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Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travellers talk about
“west wing”(262 reviews)
“edgware road”(247 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hilton London Metropole
Special Offer: Advance Purchase
Offers from Hilton London Metropole
Special Offer: Advance Purchase
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,294)
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Traveller rating
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2,601 - 2,605 of 4,350 reviews
Reviewed 24 July 2015

"Green Motion" is the car rental service at this hotel. There is no way to verify whether Hilton operates it. A) Situation when picking up the car: - the body of the car was filled with stain from dirt, dead bugs particularly at the front...More

3  Thank musicfanatic1430
Response from LONME, Manager at Hilton London MetropoleResponded 28 July 2015

Dear Guest, Thank you for taking the time out to write a review following your recent stay with us. It is our aim that each and every guest enjoys a hassle-free visit and when this is not the case we strive to make it right....More

Reviewed 24 July 2015

The hotel was incredibly well located and very nice. Romms were clean and we had a good view on the street. Breakfeast ok and in line with Hilton Standards. Only one bad thing my girlfrien had a bottle of perfume broken while we were out,...More

Thank Abdellah C
Response from LONME, Manager at Hilton London MetropoleResponded 27 July 2015

Dear Guest, Thank you for taking the time out to share your October experience with us. I am extremely pleased to read your comments such as our convenient location, breakfast buffet at Fiamma and your clean room. It is our aim that each and every...More

Reviewed 24 July 2015

The hotel hosted a conference I attended. The facilities were far from great and on top there was a major renovation going on at the time of my stay. The temperature in the conference room was close to zero. I would choose a different venue...More

1  Thank Joro68
Response from LONME, Manager at Hilton London MetropoleResponded 27 July 2015

Dear Guest, Thank you for taking the time out to share the experience of your recent stay with us. We have a Guest Relations Manager who is dedicated to assisting with the event organisers needs such as temperature control. Please accept our sincerest apologies for...More

Reviewed 24 July 2015

I was travelling for business and didn't choose the hotel.The hotel was close to a subway station and the staff was very friendly. Breakfast was great and again the staff was so nice. I had little time so they arranged for me some bread and...More

Thank Dagmar B
Response from LONME, Manager at Hilton London MetropoleResponded 27 July 2015

Dear Guest, Thank you for taking the time out to write a review. It is our aim that each and every guest enjoys a hassle-free stay so I am pleased to know that we were able to meet your needs. I’m even more pleased to...More

Reviewed 24 July 2015

Birthday weekend away in London was ruined for my girlfriend and I. Thank you Hilton. Having experienced your hotels on several occasions, I am disgusted and disgraced by how we were treated. Firstly, we arrived to be informed that our King-size room was a smoking...More

2  Thank Jordan T
Response from LONME, Manager at Hilton London MetropoleResponded 29 July 2015

Dear Guest, Thank you for taking the time out to share your recent experience with us. It is our aim that each and every guest enjoys a hassle-free stay so I am extremely disappointed to know that we didn’t exceed your expectations. I would like...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$184 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#376 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$184 - US$372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#376 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1260)
Room & Suite (541)
Dining (97)
Pool & Beach (4)
Business Centre & Event Rooms (23)
Family and Play Areas (2)
Questions & Answers
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PDKJ
11 February 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
2
Votes
Metamoron27
4 February 2018|
AnswerShow all 5 answers
Response from robertalansmith | Reviewed this property |
Yes...two seconds from the Hotel...., beside “Superdrug”... You will see the armed Bus Stop...
0
Votes
majorcandme
8 December 2017|
AnswerShow all 4 answers
Response from CityCruncher | Reviewed this property |
West wing is best
0
Votes
Room Tips
"The west wing has bigger rooms and the higher you go, the better view at night of the city lights!"
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"ask for a room with a view"
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"I had a king-size double room as the twin was having maintenance, the twins were nice too, room sizes did..."
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"Any room with good city view would be good"
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