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Hilton London Metropole

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Traveller (1305)
Room & Suite (568)
Dining (112)
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Overview
  • Excellent20%
  • Very good33%
  • Average24%
  • Poor13%
  • Terrible10%
Travellers talk about
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AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton London Metropole
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton London Metropole
Special Offer: 25% off* - Summer Sale
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,444)
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4,467 results
Traveller rating
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919
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2,611 - 2,615 of 4,467 reviews
Reviewed 31 August 2015

Booked this hotel for my family and my parents as part of a European vacation believing it to be a 4 star Holton hotel. However the only think 4 star about this hotel is the lobby and their pricing. Room 1: in West wing... no0t...More

3  Thank 1959Ian
Response from LONME, Manager at Hilton London MetropoleResponded 16 September 2015

Dear Guest, Thank you for taking the time out to share your feedback with us. I am extremely disappointed to read your review and to know that we did not exceed your overall expectations. Your feedback is extremely important as it enables me to honestly...More

Reviewed 31 August 2015

great location, two tube stations to get you anywhere you want to go. lovely hotel large rooms, hairdryer provided as well as tea and coffee facilities. would stay there again. ate in the bar on our first night food lovelyMore

Thank bernie535
Response from LONME, Manager at Hilton London MetropoleResponded 7 September 2015

Dear Guest, Thank you for choosing Hilton London Metropole for your weekend break and taking the time out to write a 5-star review. I am extremely thrilled to know that our room amenities and close proximity to the Tube station contributed to your memorable stay....More

Reviewed 31 August 2015

This place was busy this summer. Still we managed to have a quiet stay and have enjoyed their reasonable breakfast. I noticed that the staff were professional even when a customer really overdid her criticism and she was consolable about staff finding her two adjacent...More

Thank Burhan G
Response from LONME, Manager at Hilton London MetropoleResponded 7 September 2015

Dear Guest, Thank you for taking the time out to share your recent experience with us. I am extremely delighted to read your review and to know that you had an overall enjoyable visit. Our dedicated team members aim to ensure that each and every...More

Reviewed 31 August 2015

We recently booked a weekend at the Hilton Metropole in London to celebrate our wedding anniversary. We were told that the hotel had been recently re-furbished and that we had been upgraded to a deluxe room. If that's true, I'd hate to be in a...More

Thank Manjit S
Response from LONME, Manager at Hilton London MetropoleResponded 14 September 2015

Dear Guest, Thank you for choosing to celebrate this special occasion and sharing your feedback with us. Our guests often cite our breakfast buffet as a highlight of their stay here and I am glad to know the varied food choices were positively memorable for...More

Reviewed 30 August 2015

I recently took part in some Globus tours of the Uk & Europe which both began and ended at this hotel. It looks very swish, has a guy in a morning suit and top hat at each main entrance so it looks the part, but...More

2  Thank clivewo
Response from AsstOperationsMgr, Manager at Hilton London MetropoleResponded 31 August 2015

Dear Guest, Thank you for taking the time out to write a review of your recent stay with us. We strive to ensure that each and every guest receives a high standard of service so I am extremely disappointed upon reading your review to know...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$198 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#387 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$198 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#387 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1305)
Room & Suite (568)
Dining (112)
Pool & Beach (4)
Business Centre & Event Rooms (20)
Family and Play Areas (2)
Questions & Answers
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tirajat
20 May 2018|
AnswerShow all 3 answers
Response from PhotoTrekkerWalomi | Reviewed this property |
Don't expect too much. You may try to note it in reservation, but I think you need a good luck.
0
Votes
Google Translation
Kelly M
3 May 2018|
Answer
Response from Viola N | Reviewed this property |
Swimming cap isn't required.
0
Votes
Google Translation
PDKJ
11 February 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
2
Votes
Room Tips
"Some rooms have good views"
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"Corner room in the West Wing...views ad sunshine."
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"Tower rooms should be higher than 2, maybe even higher to avoid an alley view"
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"see review"
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