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DoubleTree by Hilton Hotel London - Marble Arch

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#357 of 1,077 Hotels in London
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DoubleTree by Hilton Hotel London - Marble Arch
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1,327 Reviews from our TripAdvisor Community

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Showing 1,115: English reviews
London, United Kingdom
Reviewed 2 days ago NEW

We have been staying at this hotel literally for decades. When we started there it was known as the Mostyn Hotel and it's takeover by DoubleTree has only improved the property. First and foremost it's a great location with easy access to the Underground but for us also a great location for walking either to the shops and restaurants in...

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Helpful?
Thank JRinLexington
New England
Reviewed 3 days ago NEW

I agree with Amit K: what is wrong with this Hilton property? It doesn't seem to understand the Hilton Honors program. I am Hilton Gold, Marriott SPG Platinum, frequent business traveller. Hotels like this usually have it down when it comes to managing elites. Not here. No acknowledgment upon check-in, given the wrong room type, had to request move, still...

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Helpful?
Thank Bostongal67
Inverness, United Kingdom
Reviewed 3 days ago NEW

Perfect location, so close to all shops, perfect to return to with lots of shopping, ready to start again. Taxi rank at hotel door, perfect if you don't want to use the tube. Comfortable lounge area beside the bar.

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Helpful?
Thank ellie1005
Kim S, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review

Dear ellie1005 Thank you very much for this short but sweet review of our DoubleTree. We are aware and grateful that our hotel has such a central location for shopping, restaurants, museums and Marble Arch underground station all within walking distance. We are looking forward to your next stay with us! Kindest regards Kim Sarpilo Asst. Director of Sales

Boulder, CO
Reviewed 4 days ago NEW

I needed a hotel room that could accommodate three adults, and I wanted the hotel to be in/near the Mayfair/Soho area. I looked at many hotels before deciding on the Doubletree; this hotel had the best price in the best location based on those requirements. We stayed in room 402 (one queen bed and one twin) and I felt it...

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Helpful?
Thank emilyg28
Kim S, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review

Dear emilyg28 Thank you so much for this lovely detailed review and the score! It is amazing to find reviews like this on TA, all the detail and providing all of the important information to your fellow travellers! Thank you for all the lovely words about the staff the breakfast the room and the location. I'm glad that you enjoyed...

Portsmouth, United Kingdom
Reviewed 6 days ago NEW

Not a bad place to stay but a couple of minor improvements could make it an excellent stay. Hilton Honors rooms on the 3rd floor were a little on the small side but very clean and tidy. Staff very pleasant and helpful.

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Helpful?
Thank Tracey H
Kim S, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review

Dear Tracey H Thank you for taking the time to write a review about our hotel. Thank you for the lovely comments on our staff we will make sure to pass on the word to them. I do hope that you will chose to stay with us again! Kindest regards Kim Sarpilo Asst. Director of Sales

Thailand
Reviewed 1 week ago NEW

Everything was excellent, the men at the main door made you feel welcome, even once checked out they were running to find us a taxi, there was one problem, when I checked in the receptionist asked if we would like to give him credit card details, to add any items to the rooms, drinks, etc. Which he put a hold...

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Helpful?
Thank Yvonne F
Kim S, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review

Dear Yvonne F Thank you for taking the time to write a review about our hotel. It is great to hear that everything was excellent! My sincere apologies for the mistake with the credit card preauthorisation. We will see to that the staff is properly trained in this matter. Yours sincerely Kim Sarpilo Asst. Director of Sales

Geneva, Switzerland
Reviewed 1 week ago

Enjoyable short-stay, quiet yet a fantastic central location so we managed to fit-in a lot of activities (sight-seeing, shopping, dining-out....etc). Our 2nd visit to this hotel as we found it very family-friendly and is truly value-for-money. Breakfast was OK.

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Helpful?
Thank siyama2016
Kim S, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review

Dear siyama2016 Thank you so much for taking the time to write a review about our hotel. First of all let me thank you for coming back, it is always good to hear that guest are returning. Thank you very much for the kind comments. We hope to see you on your next visit to London. Kindest Regards Kim Sarpilo...

Amsterdam, The Netherlands
Reviewed 1 week ago

Good location, wifi and nice staff. Horrible breakfast and tiny rooms for 230 GBP. I would have expected something different from a double tree hiltonZ I will Make sure next time to go to a different hotel

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Helpful?
1Thank manuelad210
Kim S, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review

Dear manuelad210, Thank you for taking the time to write a review about our hotel. Thank you for the kind comments about our staff and WiFi and the location is always a benefit. I am sorry that you found the room to be on the small side. I would like to hear more regarding your breakfast experience as it is...

Reviewed 1 week ago

I've been a gold member with Hilton for years and am usually VERY happy with the chain. this time, not so much. yes - great location, nice staff, not too bad breakfast, helpful concierge but... *if you're a gold member don't expect that to earn you the perks that you're used to receiving (at least until you complain). *I would...

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Helpful?
1Thank Amit K
Abu dh
Reviewed 1 week ago

Location, location, location.. 3 mint walk to marble arch underground station, Kensington gardens, oxford st, restaurants etc.. super comfy bed, good sized bedrooms and bathrooms.. my shower had molds on side of the wall..

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Helpful?
Thank Natasha H
Kim S, Director of Sales at DoubleTree by Hilton Hotel London - Marble Arch, responded to this review

Dear Natasha H Thank you for taking the time to write a review about our hotel. It is great to hear that you enjoyed your stay with us ! I apologise for the inconvenience and we are changing the silicon right now in all of the guest bathrooms due to discoloration and wear. Our Housekeeping is on top of this...

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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel London - Marble Arch, located in the heart of the West End just steps from Oxford Street, Marble Arch, Hyde Park and the Marble Arch Station on the Central Line. Enjoy proximity to the shoppers' paradise of Oxford Street, Regent Street and Bond Street as well as famous landmarks such as Madam Tussauds. Our friendly staff will greet you with a delicious DoubleTree chocolate chip cookie upon arrival. This London hotel, housed in a historic 18th century building, was recently refurbished to include modern contemporary interiors. Work out in our newly refurbished fitness center, 6am - 9pm, or unwind in a comfortable guest room. Stay connected with WiFi or refresh in the stylish bathroom with rain shower, speakers and mist mirrors. Relax on a comfortable bed as you watch a movie on the 40-inch HDTV. Upgrade to a luxurious suite for additional space and amenities, including a separate living area. Complimentary WiFi is available in public areas of our London hotel. Hold a business or social event at the DoubleTree by Hilton Hotel London - Marble Arch, which offers a complimentary 24-hour business center and eight flexible and modern conference spaces. Start each day with a delicious breakfast at our extensive buffet and unwind each evening with a drink in our Indigo Lounge Bar. Enjoy a casual meal in our on-site Indian fusion restaurant, Fire & Spice, or indulge in fine dining at Texture, our superb Michelin Star Restaurant. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Marble Arch

Address: 4 Bryanston Street | Marble Arch, London W1H 7BY, England
Region: United Kingdom > England > London > Marylebone
Price Range: $226 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Marble Arch 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western London
London Best Western
Mostyn Hotel London
Hotel Style:
#10 Green Hotel in London
#253 Luxury Hotel in London
#255 Business Hotel in London
#329 Romantic Hotel in London
#330 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Marble Arch staff and other travellers.
6 questions
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Questions? Get answers from DoubleTree by Hilton Hotel London - Marble Arch staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms require both lift and stairs to reach. Ask if an issue.”
 of 5 bubbles JRinLexington, 9 Dec 2016 | Read review
“Everything seems bad. Massive construction next door. Choose street.”
 of 5 bubbles Bostongal67, 8 Dec 2016 | Read review
“402 is a nice size for 3 people”
  • bathroom of room 402
 of 5 bubbles emilyg28, 7 Dec 2016 | Read review
“Contact the hotel in order to get a quiet room”
 of 5 bubbles SaraBrussels, 26 Nov 2016 | Read review
“choose room which does not need to walk up the stair case”
 of 5 bubbles orchard302, 1 Nov 2016 | Read review
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