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The Tower

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#259 of 1,086 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Tower
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6,194 Reviews from our TripAdvisor Community

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Showing 5,433: English reviews
Glasgow, United Kingdom
Reviewed 6 days ago NEWvia mobile

Was booked into this hotel by my work for three nights and must say I had to pinch myself at how lucky I felt. I must admit I was a little anxious at first; my room, 429, was right at the bottom of the corridor in its own little nook. I thought I was staying in the broom cupboard! I...

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Helpful?
Thank Sandra F
Bechir M, General Manager at The Tower, responded to this review

Dear Sandra, Thank you for your amazing comments about The Tower Hotel. I am so glad to hear that you enjoyed your stay with us! Indeed, our St Katherine's Dock room view have such an amazing view. We hope to have the opportunity to welcome you back very soon. Kind Regards, Bechir Messaoud, General Manager

Bolton, United Kingdom
Reviewed 6 days ago NEW

Great location beside Tower Bridge, service from staff extremely helpful and friendly. Facilities in hotel very good. A great weekend and would recommend to anyone. Excellent views from room of Tower Bridge and close to lots of bars and restaurants.

Review collected in partnership with this hotel
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Thank _john_morris057
Bechir M, General Manager at The Tower, responded to this review

Dear John, Thank you very much for staying at The Tower Hotel and taking the time to write such a lovely review. It is nice to read that our location contributed to a nice weekend. Thank you for pointing our staff members. Indeed they give their best to satisfy our guests expectations. I am certain that your comment will encourage...

Gloucestershire, United Kingdom
Reviewed 1 week ago NEW

I got a river view. Sadly not of the bridge, but hey ho. I didn't pay extra for a bridge view. Facilities great, you cannot hear any outside noise. It was in a great location close to where we wanted to go (twilight tour of the Tower of London) staff were helpful and we managed to park in the car...

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Helpful?
Thank Tracy O
Bechir M, Manager at The Tower, responded to this review

Dear Tracy, Thank you very much for staying at The Tower Hotel and taking the time to write us an excellent review of your stay. It is great to read that our location contributed to an amazing stay! We hope you enjoyed your twilight tour and look forward to welcoming you back very soon. Kind Regards, Bechir Messaoud, General Manager

Melbourne, Victoria, Australia
Reviewed 1 week ago via mobile

We stayed 3 nights in a twin share room and I was pleasantly surprised by the experience. The hotel is huge and the rooms were bigger than others of a similar price in London. Fantastic location right on the river. The Sunday roast was delicious.

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Helpful?
Thank Craig C
Bechir M, Manager at The Tower, responded to this review

Dear Craig, Thank you very much for staying at The Tower Hotel. We're very happy to read that you joined us for our Sunday Lunch and that you had a great experience here with us. We hope to have the opportunity to welcome you back very soon. Kind Regards, Bechir Messaoud, General Manager

Houston, United States
Reviewed 1 week ago

I found our room with a marina view satisfactory and well maintained. The location by the Tower Bridge provides easy access to the Tower Museum, crown jewels etc. Other sites in London require a subway ride but you have easy access- a ten minute walk - to the Circle line. Lots of restaurants in Marina or across the Bridge on...

Review collected in partnership with this hotel
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Thank terencethornt
Bechir M, General Manager at The Tower, responded to this review

Dear Terencethornt, Thank you very much for staying at The Tower Hotel and taking the time to write us an amazing review! The location of the Hotel is indeed amazing and easy to access and we're very happy that you have enjoyed these. Equally, it is great to read that our excellent Team members contributed to an amazing and helpful...

Milton Keynes, United Kingdom
Reviewed 1 week ago

The Hotel was ideally located , central to all attractions. Friendly,welcoming and helpful staff, from the moment you walk in, wonderful atmosphere. Scenic views of The Thames and what a glorious view of Tower Bridge, truly amazing.

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Helpful?
Thank jacquelineh529
Bechir M, Manager at The Tower, responded to this review

Dear Jacqueline, Thank you very much for staying at The Tower Hotel and taking the time to write us an amazing review! The views from our bridge view rooms are indeed truly amazing and we're very happy that you have enjoyed these. I would like to thank you especially for pointing out the wonderful staff here at The Tower hotel...

Huntsville, Alabama
Reviewed 1 week ago

The Hotel was great! The staff and concierge were very helpful. A very large breakfast buffet is available for purchase. The only (minor) complaint was from the noise level in our room. We were on the second floor and could hear noise from the street level while it was not a huge deal, it was a minor annoyance when trying...

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Helpful?
Thank Stacy P
Bechir M, General Manager at The Tower, responded to this review

Dear Stacy, Thank you very much for staying at The Tower Hotel and taking the time to write us a really nice feedback. It is great to read that our location and amazing Team members contributed to an amazing stay! We hope we can welcome you back very soon. Kind Regards, Bechir Messaoud, General Manager.

Epsom, United Kingdom
Reviewed 1 week ago via mobile

We booked this hotel based on reviews and its proximity to The Shard where we had a dinner reservation. We used the underground parking which is a real bonus in central London. Our check in was swift and the staff were extremely friendly and helpful. We had opted for an Executive Room which was bigger than we expected, nicely decorated,...

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Thank T0pCat7
Bechir M, General Manager at The Tower, responded to this review

Dear T0pCat7, Thank you very much for staying at The Tower Hotel and thank you for taking the time to write us such a nice review of your stay with us. It's great to hear that our staff member were helpful. Indeed, they all go above and beyond to satisfy our guest expectations. I am glad to hear that you...

Manchester, United Kingdom
Reviewed 1 week ago

I had a few days booked at The Tower and had an awful stay, my room was dirty (hair in the bath, dirty glasses & the bathroom had a smell). Not only that but I paid for a view room and the only view I had was of the roof from floor 2. I also had a very rude receptionist...

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Thank keepingitstyle
Reviewed 1 week ago

Good hotel and central. Room view wasnt great, but was paid for by work. Nice bathroom and amenities. Small room overall and a switch inside the room which can tell room service if you wish not to be disturbed. Nice touch. Advise to book with breakfast.

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1Thank Kaz E
Bechir M, General Manager at The Tower, responded to this review

Dear Kaz, Thank you very much for staying at The Tower Hotel and taking of your time to write us a review. Hopefully we will have the opportunity to welcome you back very soon and experience a really nice room with a view either on the Thames, Tower Bridge or St Katherine's Dock. Kind Regards, Bechir Messaoud, General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Large contemporary hotel located at St. Katharine's Dock on banks of the Thames, overlooking Tower Bridge, the Tower of London and the Shard. ... more   less 

Additional Information about The Tower

Address: St Katharine's Way, London E1W 1LD, England
Region: United Kingdom > England > London
Price Range: $236 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tower 4*
Number of rooms: 801
Reservation Options:
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Also Known As:
The Tower Hotel London
The Tower London
Hotel Thistle
London The Tower
Hotel Style:
#193 Luxury Hotel in London
#201 Romantic Hotel in London
#224 Family Hotel in London
#292 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Tower staff and other travellers.
85 questions
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Bridgwater, United Kingdom
Albany, Australia
2 months ago
2 months ago
6 months ago

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Questions? Get answers from The Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms above floor 6 are best for views, either over the river or St Katharine's.”
 of 5 bubbles 557iainm, 27 Mar 2017 | Read review
“get room with view of the Tower”
  • Tower Bridge
 of 5 bubbles Redleg006, 24 Mar 2017 | Read review
“Two views to try and get- the Tower Bridge and river or the marina”
 of 5 bubbles terencethornt, 21 Mar 2017 | Read review
“Higher level would be preferred to avoid street noise.”
 of 5 bubbles stacyp388, 21 Mar 2017 | Read review
“Ask for a room with a view.”
 of 5 bubbles 551kaze, 20 Mar 2017 | Read review
5 of 5