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DoubleTree by Hilton Hotel London - West End

PricelineUS$167*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$248*
US$167*
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US$174*
US$174*
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DoubleTree by Hilton Hotel London - West End
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2,956 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London - West End
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Showing 2,675: English reviews
Cumbria, United Kingdom
Reviewed 11 April 2016 via mobile

Booked using IHG points whilst on a short visit to see family, was upgraded on arrival to executive room, which is better than some hotels who seem to allocate you the worst rooms when paying on points. Probably the best sized room have ever had in London and would certainly consider paying the extra. Check in was quick and simple...

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Helpful?
Thank ReadyForAnotherHol
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your valuable comments. We are pleased to read that you enjoyed your stay with us. We truly appreciate your feedback regarding the teabags. I have shared it personally with the Housekeeping Manager to assess any changes in order to meet our guest's expectation. We look forward welcoming you back in the near future. Best Regards,...

Manchester, United Kingdom
Reviewed 11 April 2016

It was a standard Doubletree Hilton. Impressive lobby, good bar, good breakfasts. The printer in the business centre was broken, along with the lift; however things like this happen so not the end of the world. My room was, warm, well presented and more or less clean. It was a bit smaller than other Hiltons and Doubletree's but central London...

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Helpful?
1Thank Al3x01234
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We are happy to learn you quite enjoyed your stay with us, however I was very sorry to learn of the issues you experienced. I have already shared your comments with the entire Team for them to ensure that our highest standards are always looked after....

Durham, United Kingdom
Reviewed 11 April 2016 via mobile

First stay here and impressed. A short walk from Holborn Tube Station and easy wander to Covent Garden. Staff were warm and friendly and you're even welcomed with a cookie at check in. Nice touch! First room allocated was a little noisy due to outside generator but reception quickly changed our rooms without any fuss for us. Breakfast hot and...

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Helpful?
Thank SMc1122
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your feedback. We are glad you enjoyed your stay with us. I was sorry to read that the first room assigned was noisy, however I am happy to know that you were well looked after by our team. We do hope to welcome you again in a near future. Kind Regards, Matthew Beard General Manager

Swansea, United Kingdom
Reviewed 11 April 2016 via mobile

Recently visited for a weekend in London with friends. Staff were friendly and we received an upgraded room which was very comfortable. Unfortunately no executive lounge and wifi signal a bit patchy! Great location

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Helpful?
1Thank laurenh15
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for providing us with your valuable review. We are happy to see your stay with us was a positive experience. Thank you for your opinion on our facilities, we have taken note of each point that you have outlined. We do hope to welcome you back on your next visit to London. Best Regards, Matthew Beard...

Gloucester, United Kingdom
Reviewed 10 April 2016 via mobile

I booked a 4 night stay here for my boyfriends birthday as we were going to see the woman in black. Perfect location of you are going to the theatre as Covent Garden is in walking distance. The lady checking us in on reception was extremely helpful, room was lovely and even though we overlooked the road was not noisy....

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Helpful?
1Thank Emmajw89
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your valuable comments. I am delighted to see that you and your boyfriend enjoyed your stay and the team contributed to a memorable experience. We try very hard to make this Hotel a great place to stay and positive feedback like this makes it all worthwhile. Your comments will be internally shared with the team...

Barnsley, United Kingdom
Reviewed 10 April 2016

Room bit small but very clean. Bed comfortable, no noise had a good nights sleep. Bar meal excellent as was breakfast and bar meal. Staff everywhere perfect, helpful, friendly. Able to leave our bags with porter on arrival and when departing

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank PATRICIA M
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for taking the time to provide us with this excellent review. Myself and the entire Team are delighted to know the services here at DoubleTree by Hilton London West End are up to your expectations. We look forward to welcoming you back soon. Sincerely, Matthew Beard General Manager

North West England, United Kingdom
Reviewed 10 April 2016

Stayed here for 5 nights in a one bedroom apartment. The staff are very friendly and after our first night helped correct a few minor issues with the room. The only downside was the so called blackout blind in the bedroom which was very ill fitting and falling apart, there were stains from where other guests had obviously taped it...

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Helpful?
Thank lovechampagnebubbles
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your feedback. It is good to read that your stay with us was a positive one despite of few issues you have experienced. However I was happy to know you were well looked after by our team. We hope to welcome you back in the near future. Best Regards, Matthew Beard General Manager

Liverpool, United Kingdom
Reviewed 10 April 2016

Just returned from a two night stay at this hotel.My daughter and i where in London to see Billy Elliott as part of her 18th birthday celebrations. On arrival to the hotel we were greeted by Henri,who advised we had been given a room upgrade.A lovely gesture from the hotel...also the cookie on arrival went down very well as we...

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Helpful?
Thank Clare0866
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your valuable comments. Myself and the Team are delighted that you and your daughter enjoyed your stay with us, we will still thrive to keep improving our product and service to the highest standard. It was an absolute pleasure having you stay with us and we look forward to welcome you back to our Hotel...

London, United Kingdom
Reviewed 10 April 2016

Room Ok. Staff friendly. Location is great. In house food is Ok. One bad experience was being reminded of room charges and clearing this at 10.30 pm on the evening before check-out, which suggests that otherwise, we would have escaped out of a window. Fortunately, because of the attentiveness and the ill timing of the duty manager, neither of these...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank David E
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We are happy to learn you quite enjoyed your stay with us, however I was very sorry to learn of the issue you experienced. I have already shared your comments with the entire Team for them to ensure that our highest standards are always looked after....

Cambridge, United Kingdom
Reviewed 10 April 2016

We stayed a couple of days during the Easter break as a family and everything was just perfect. The hotel is very easily accessible in Central London, the staff very helpful and kind, and the room we stayed in was quite clean and nice. The hotel's key selling point is the location. Everything is just a 10 minute walk in...

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Helpful?
Thank EarthSeaAir
Matthew B, General Manager at DoubleTree by Hilton Hotel London - West End, responded to this review

Dear Guest, Thank you for your valuable comments. It is a real pleasure to learn that your stay with us was a success. We look forward welcoming you back in the near future. Sincerely, Matthew Beard General Manager

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07/05/2017 08/05/2017
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Staying in Bloomsbury

Neighbourhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel London - West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 215 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Executive rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - West End

Address: 92 Southampton Row | Bloomsbury, London WC1B 4BH, England
Region: United Kingdom > England > London > Bloomsbury
Price Range: $252 - $664 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - West End 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Doubletree By Hilton London - West End Hotel London
Park Inn Russell Square
Bonnington Hotel London
Hotel Style:
#267 Luxury Hotel in London
#319 Family Hotel in London
#323 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - West End staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - West End staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Room 4.thFloor”
corinn48, 26 Apr 2017 | Read review
“Beware that you are not allowed to enter Holborn Tube Station on weekday mornings!”
gigichung215, 25 Apr 2017 | Read review
“Dont book this one until it is refurbished, expensive for what it is”
AndrewH677, 24 Mar 2017 | Read review
“Higher floor”
traceyfisher3, 20 Mar 2017 | Read review
“Quiet rooms”
clairedub0is, 20 Mar 2017 | Read review
5 of 5
Priceline
US$167* /night
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Hotels.comUS$174
Orbitz.comUS$174
TripAdvisorUS$174
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Prices are for 1 room, 2 adults
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