This was our second visit to the Clermont and I am pleased to report that this dining experience was as enjoyable as our first visit. The dining area is very attractive, pariculatky the enclosed balcony area - victorian grandeur. The food is very good and reasonably priced - we had the 3 course set menu. Renata and her colleagues are very welcoming, attentive and professional. Renata took great care to ensure that we had an excellent evening. I would not hesitate to recommend the Clermont.
August 8th was walking by the Claremont Charring Cross in London England and decided to enter what is an elegant old style hotel to enjoy a quick coffee in the bar. Grand old dame of a property. Walked upstairs to one of the bars for a cappuccino. Someone gladly took our order and we were happy to enjoy in such ambience. Well that went sideways. Once ordered never saw any wait staff again and there were other people in the locale. Someone begrudgingly delivered one cappuccino and I mentioned thatTwo had been ordered. The person said “fine” but wasn’t really pleased. While we were enjoying our beverage the cleaning staff came by with a very noisy vacuum and cleaned under our feet (remember never saw server again so no food ordered that could produce crumbs) and kept cleaning the whole bar. This is about 11am. Nothing could stop the vacuum from cleaning! This is an absolute first. Suppose we should be happy that cleaning is actually occurring. As the whole experience was so disappointing, and still no server, we Left 10 pounds sterling on the table and decided to head out. In the corridor someone magically appeared and asked if all was okay. I responded “no,as we’ve not seen them again so we left some cash on the table”. This was not optimal as they don’t accept cash and I kept stating, without apologizing, that since no one ever returned, how could we know. So back into the bar to retrieve the horrific cash and pay by card. They apologized with very little feeling and I certainly didn’t reply that all was “fine” as it was not. How disappointing and perhaps the property could amend their cleaning practices.…
What a fab evening we had !! Good food good company, great service !! Staff all really friendly but Renata looked after us and was amazing !! Will definitely be back . Thank you 😊 Will be back at weekend next time when we can spend day in Covent Garden 😊😊
It started off with me having to change my restaurant booking to another day, Renata made the experience a real pleasure being very gracious and understanding. We had a lovely meal in the restaurant where she and her staff provided excellent service they were attentive and ready to assist. The room was lovely with an excellent ambiance. The location of the Clermont Hotel being very close to Charing X station. Great if you book early enough for a meal before going onto any of the theatres in and around Charing X and Covent Garden.
Had a absolutely fantastic meal, our waitress Renata was absolutely brilliant, service was 100%, going to come back again very soon. Everyone really friendly and great food choice. Great value for money
Excellent venue and good food though not a huge range of choice from the set menu. However great staff made it so much better especially Renata. Lovely atmosphere and a comfortable, welcoming setting. Great night out for a great price!
The staff were exceptionally friendly and helpful. We did encounter an issue with one of the older rooms and they took care of us. Moved us on the second day to the newer rooms while we were out and about. The brunch at the hotel's restaurant was great. I cannot say enough about it's location. Right above the Charing Cross tube station, a 4 minute walk to he Embankment station, and a bus stop right in front and across the street from the hotel. We have been to London several times and stayed at hotels across the Thames from The Clermont but I definitely prefer the attention of the staff, the cleanliness of the rooms, the great beds, and the ease of access to travel options
The Clermont is a fantastic hotel situated next to Charing Cross. What a fabulous three course meal we had, the service was excellent thanks to such a friendly service especially to Renata. Recommend to everyone the restaurant. The burger is fantastic and the setting is very relaxing.
We have stayed at the Clermont Hotel previously and we have always been very happy with our choice of hotel. The Clermont consistently provides exceptional service and quality accommodation. From the start guests are greeted by welcoming and professional reception team on check-in who are ready to assist in anyway they can. The hotel is well maintained and all the communal areas are light and breezy. The rooms are beautifully furnished and equipped, the beds are really comfy and ensure a good night rest. The breakfast is amazing, catering for most tastes with cereals, cooked foods, fruit, cold meats, breads and pastries. The breakfast, restaurant and bar staff are so friendly and make you feel entirely at ease. We will definitely recommend friends and family to visit the Clermont, we have never been disappointed.…
We have used this hotel for dinner on several occasions and always have a very good dining experience. Renata and her team really go out of their way to provide a perfect experience and I would highly recommend the restaurant to anyone looking for a ,ea; in central London