The Landmark London
222 Marylebone Road, London NW1 6JQ England
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#123 of 1,209 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
The Landmark London, an oasis of luxury, at the heart of the world’s finest city. A magnificent historic and iconic hotel that blends contemporary flair with classic style. The spacious, elegant rooms and spectacular suites provide sumptuous comfort, peace and privacy along with all the amenities one could wish for. An array of charming spots to dine and unwind include the enchanting Winter Garden Restaurant, in the hotel’s breathtaking central atrium. The twotwentytwo is a favourite for it’s relaxed bar and stylish dining whilst the chic Mirror Bar is famous for fabulous cocktails. The sensuous Spa and well equipped health club are home to a gorgeous 15m pool. A host of beautiful banqueting suites and majestic ballroom have made the hotel a choice venue for impressive events, glamorous gatherings and spectacular weddings. Personable world class service with distinct London charm ensures that every guest experience in this haven of serenity is exceptional.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
On-demand films
VIP room facilities
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
Italian
Location
100Great for walkers
Grade: 100 out of 100
131Restaurantswithin 0.5 km
24Attractionswithin 0.5 km
Contact
222 Marylebone Road, London NW1 6JQ England
Getting there
MaryleboneUnderground2 min
Baker StUnderground6 min
Car HireSee car hire from US$22/day
554Reviews13Q+A86Room tips
Reviews
Traveller rating
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We had a great experience! Laura from Front Office was super nice and really helpful. We instantly felt very welcomed. On the other hand however, Rodica who worked at the breakfast area was not really nice and more like annoyed when we asked for coffee or juice. This should not be! Everything else was great, the spa area was lovely!
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Malisa Shepherd , Other at The Landmark London
Responded yesterday
Dear Georgia I am thrilled to read that you had such a wonderful experience during your stay at The Landmark London recently. It was so lovely to read your very kind comments regarding the warm, personable and attentive welcome you received from Laura, an exemplary member of my Front Office Team. I firmly believe that Laura’s courteous manner and friendly disposition really is paramount to the success of my Team. Your kind recognition of her talents certainly has made her day. I am concerned to read that you experienced an issue with your breakfast experience, thank you for bringing this to my attention. Your comments have been shared with my Winter Garden Management Team and I would like to assure you that this will not happen again. I am delighted that everything else was perfect and your spa experience sounds just lovely. Now that you’ve found us, we hope to welcome you back on many future occasions. With the kindest of regards. Malisa Shepherd Executive Assistant Manager – Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Landmark is one of London’s most iconic and prestigious hotels (you would think), but our experience was underwhelming. Check in was ok but at 3.30 pm there was apparently nowhere to obtain food and neither could we dine later on as the Winter Garden was fully booked and another venue was closed. I do understand that it would be wise to book in advance but this was an impromptu stay and therefore we were assuming there would be some means of eating. In the event we had to go out looking for somewhere. Anyway we then proceeded to the very beautiful and impressive Winter Garden for a drink, whereupon we were seated and then studiously ignored for a full 30 minutes. After about 20 minutes I went and enquired as to whether we could be served and the maitre’d looked me up and down snootily and said she would send someone over. But nobody came. After another 10 minutes we gave up. As we were leaving the Winter Garden I saw the maitre’d again and told her we had ‘given up’. At this point she just shrugged and said ‘OK’ as though we were in some fast food joint, not one of the most lavish and iconic hotels in the world. The hotel itself is lovely, including our room with a huge comfy bed, plenty of space, and peaceful sleep. But these are things you can only expect when paying hundreds of pounds for one night. We decided not to pay the requisite £72 for a fried egg and a couple of rashers of bacon in the morning. But if we had we would probably still be sitting there waiting to be served! In fairness when we complained to the reception about the appalling service in the Winter Garden, they were very apologetic and ended up giving us a complimentary bottle of wine, but by then the damage was done. Giving a free bottle of wine (the cheapest bottle on the menu) sadly does not alter the fact that within 30 minutes of walking into the building, we had received the very clear message that we were ‘nobody’ and that our business was unimportant to them. This is where The Savoy gets it right every time and in my experience is incomparable - every single guest who walks through their door is treated like royalty, even if they turn up on a bicycle taxi with only a rucksack, as I once did. I was still treated like a film star and it is a special experience and one you don’t forget. Sorry Landmark, you don’t even come close. I will always remember my first stay at the Savoy but I won’t retain any special memories of the Landmark and I’ll be going back to the Strand next time.…
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Second stay and truly first class service again. Only downside was the pool and sauna were offline. Doormen and concierge staff are some of the best assets the hotel has-knowledgeable, kind and often with a quick wit and humor that makes it a pleasant stay.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Malisa Shepherd , Other at The Landmark London
Responded 2 days ago
Dear travellingexpat_12 I hope you are very well. Thank you so much for taking the time to leave your perfect 5 star review on our Tripadvisor page. It is fabulous to read that this was your second visit to The Landmark London. I was so happy to read that this stay was just as wonderful as the first one. It was a pleasure to read your comments regarding my Staff. First class service is absolutely ingrained within all of my Colleagues. My Doormen and Concierge Team really are such a credit to the Landmark family, and are always on hand with knowledgeable tips and wonderful anecdotes. Thank you once again for your lovely comments. We were all delighted to make your acquaintance and look forward to your third visit. With the very kindest of regards. Malisa Shepherd Executive Assistant Manager – Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the most amazing stay! Comfortable large beds, spacious room and lovely view, we were looking right into the Winter Garden. Special thank you to Giulia who made our stay truly memorable. There's no other place like The Landmark hotel.
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Malisa Shepherd , Other at The Landmark London
Responded 3 days ago
Dear KarinamX6840KW Thank you for kindly leaving such a lovely review following your amazing stay at The Landmark London. I loved reading how much you enjoyed everything about your visit, specifically the large beds, spacious rooms and your stunning view of the Winter Garden. Your special thanks have been relayed to my superb Colleague, Giulia, who is highly accomplished at delivering an impeccable level of service to our guests, and always ensures our guests leave with wonderful memories. There really is no other place like The Landmark! With the warmest of regards from myself and all of my Team. Malisa Shepherd Executive Assistant Manager – Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a fantastic trip to London! The Landmark hotel itself was beautiful and generous including all services they offer. I’d definitely come back and strongly recommend it to my family and friends. Hailey at the front desk was kind, helpful and knowledgeable about restaurants and other places to visit. Still remember her smile:))
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Malisa Shepherd , Other at The Landmark London
Responded 3 days ago
Dear 756sunnyk I am so pleased to read that you had such a fantastic trip to London, and delighted to hear how much you enjoyed our beautiful Landmark Hotel. It is such a pleasure to read that you will definitely return for another visit in the future, and I was absolutely delighted to read how strongly you have recommended the Landmark London to your family and friends. Thank you for your kind comments regarding Hailey, who is without a doubt a wonderful addition to The Landmark family. As you quite rightly say, she is kind, helpful and has a wealth of knowledge regarding restaurants and places to visit, and a smile that lights up a room! We all look forward to your next visit. With very kind regards. Malisa Shepherd Executive Assistant Manager – Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms spacious and well appointed. Mine below par in terms of view (Marylebone road, 1st floor), others should be better. Mattress and pillows ok but not great. Amenities fine. Common spaces are Landmark’s strong point. Lobby wonderful any time of the day or evening. Easy to spend hours enjoying the light and sense of space. Personnel highly effective and professional. No complaints there. Check in experience not great. Had asked for earlier check in, eventually was notified half an hour after the 3 pm policy! Overall a very good hotel. Definitely worth returning.
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Date of stay: March 2023Trip type: Travelled solo
Room Tip: Beware of wedding parties in the weekends!! Place flooded by guests.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Malisa Shepherd , Other at The Landmark London
Responded 1 week ago
Dear Stavros I hope you are well. Thank you for posting your Review on our Tripadvisor page. Your comments are very highly valued and we greatly appreciate the time you have taken to share them with us. I am so pleased you enjoyed your spacious , well appointed rooms. and I really enjoyed reading how much you admired our stunningly beautiful Lobby. It really is the perfect space to relax, take in the light, the space and watch the world go by. May I thank you for extolling the virtues of my outstanding Team. They really do go above and beyond to ensure our guests have the perfect stay. Your high praise really does mean so much to all of us. Please accept my apologies that we couldn’t accommodate your request for an early check in on this occasion. We had a very high occupancy over the weekend. Please be assured that we tried our absolute best to meet your request, but I'm afraid this was just not possible, hopefully we can achieve this on your next stay. I am so happy to read that you are planning a return visit and I look forward to personally welcoming you on your return. In the meantime if I can be of any further assistance, please do not hesitate to contact me directly on hotel.manager@thelandmark.co.uk Thank you once again Stavros. Warmest regards. Malisa Shepherd Executive Assistant Manager – Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Classy hotel and restaurant with attentive staff and great food. I had the artichokes and my wife the beetroot and goats cheese. For mains we had the most tender beef imaginable. Quality red wine by the glass For dessert I had a good plate of cheese and my wife a slightly too sweet dessert. Seeing that she had hardly touched it the waitress on her volition enquired and then the manageress came over and offered an adjustment to the bill which was much appreciated as all done without us making a big fuss
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: No more parking on site but public car park nearby
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Malisa Shepherd , Other at The Landmark London
Responded 1 week ago
Dear Richard It is lovely to read how much you and your Wife enjoyed your recent visit to The Landmark London. Thank you for taking the time to leave your very complimentary review on our Tripadvisor page, which really is so helpful for my Team and our future guests. My Colleagues were honoured to meet you and really enjoyed looking after you. I am so happy to read how discretely and efficiently your bill was handled. I hope I have the opportunity to personally welcome you back in the very near future. With the very kindest of regards. Malisa Shepherd Executive Assistant Manager – Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Although travelled a lot, we have not met such a great hotel experience elsewhere. Our teenage children were absolutely thrilled about the room, facilities, location, and friendliness of staff. Receptionists, porters, and concierge - everybody so professional and smiling. Working myself in hospitality business, I know how hard it is to achieve - clients these days tend to find negative things more easily that positive ones. We had a short stay this time, but had time to visit the spa/gym because of the early opening hours, and it was an excellent experience. It is not hard to see, why The Landmark is no 1 choice in London for so many guests staying in London. Nowadays hotels are lacking personal approach for customers, everything is automatic - but not in Landmark. This is why this hotel stands out and is an absolute pearl in busy city as London. We will come back and stay longer next time.…
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Date of stay: March 2023
Rooms
Service
Sleep Quality
Room Tip: Family suites are excellent and big enough for 4 persons (2 of them kids)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Malisa Shepherd , Other at The Landmark London
Responded 1 week ago
Dear Piret What a fantastic review, for a fantastic Hotel! Many, many thanks for sharing your lovely review, which I had the pleasure of sharing with all of my Landmark family. It is wonderful to read that everything was just perfect for you during your stay. I am so pleased your family were thrilled with their accommodation, and delighted that you all had the time to enjoy our spa and gym facilities. My favourite part of your review was reading how wonderfully my Team looked after you. I am proud to say that my Colleagues really do carry themselves with the utmost professionalism, with their unique, charming personalities shining through at all times. They really are adept at providing that personal touch, which makes a visit to The Landmark London so memorable. It warmed my heart to read that you are already planning on returning to The Landmark London for another fantastic visit soon. A very warm Landmark welcome will await you. With the kindest of regards. Malisa Shepherd Executive Assistant Manager – Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Surprised my comment was deleted. I will repeat it. I was in hotel in January and was going for a run. I was asking for directions where to go for a run and while I was at concierge desk the person was peering at me. He was looking at me from my shoes to my hair and I felt discomfort. The person was peering at me. Looked at me from the ends of my hair to my shoes. I felt uncomfortable and his intrusive glaring at me made me afraid. I was asking for a map and was refused, they told, they don't have map. I asked also to buy me a tickets to Paris and concierge told me that there are no tickets available at the time when I was planning to go. I looked after and saw tickets online. Purchased and never again approached concierge desk. Very unprofessional staff. Don't know why my comment was deleted, but this time I am not saying who was the person. Maybe this is the reason? This hotel really needs to improve concierge knowledge and I will never again stay here.…
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Date of stay: January 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The hotel location is perfect and accessible from Marylebone Station and walking distance from Oxford Street and Regent’s park. The room is very very spacious and designed. Cloths closet and bathroom are clean and spacious as well. The facilities are nice including winter garden. Everything was fabulous though I still the hotel is pricey.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Malisa Shepherd , Other at The Landmark London
Responded 2 weeks ago
Dear MuslehS Many thanks for leaving your lovely review on our Tripadvisor page. I am delighted that everything was just perfect for you during your visit. We really do have an enviable location, perfectly placed for all that the wonderful City of London has to offer and our very spacious and exquisitely designed rooms really are the perfect place to unwind and relax. I hope we have the opportunity to welcome you back for another fabulous stay in the very near future. With the very kindest of regards. Malisa Shepherd Executive Assistant Manager – Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$454 - US$684 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the landmark london hotel london, the landmark hotel london, landmark hotel london, landmark london
LOCATION
United KingdomEnglandLondonMarylebone
NUMBER OF ROOMS
300
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Claim Your ListingTHE LANDMARK LONDON: UPDATED 2023 Hotel Reviews, Price Comparison and 1,163 Photos (England) - Tripadvisor
Frequently Asked Questions about The Landmark London
Which popular attractions are close to The Landmark London?
Nearby attractions include London Beatles Store (0.4 km), The Mirror Bar (0.03 km), and Sherlock Holmes Museum (0.4 km).
What are some of the property amenities at The Landmark London?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Landmark London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Landmark London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Landmark London?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Landmark London?
Conveniently located restaurants include L'Angolo Bianco, Ishtar, and Sunday Champagne Brunch at The Landmark London.
Are there opportunities to exercise at The Landmark London?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Landmark London have airport transportation?
Yes, The Landmark London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Landmark London?
Yes, dry cleaning and laundry service are offered to guests.
Does The Landmark London offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Landmark London?
Many travellers enjoy visiting Churchill War Rooms (3.2 km), Tower of London (6.2 km), and Houses of Parliament (3.6 km).