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Strand Palace Hotel

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#370 of 1,078 Hotels in London
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8,349 Reviews from our TripAdvisor Community

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There are newer reviews for Strand Palace Hotel
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Showing 7,165: English reviews
London, England, United Kingdom
Level Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 22 August 2015

Attended a Tony Robbins day seminar a week ago, 15th August 2015, on a Saturday, so I was only able to perform a walk through and enjoy the private event hosting area. Polite and welcoming staff, warm interior, cool looking aquariums and a decent quality restaurant. The private event area is more classic in appeal and styling, with soft carpets,... More 

Helpful?
Thank HenryMA-A
Patrick B, Hotel Manager at Strand Palace Hotel, responded to this review

Dear Guest, We are thrilled to hear that you had a fantastic experience while you attended to a seminar in our hotel. We do appreciate your kind words towards our staff and we are glad to hear you enjoyed the public areas decor. We will ensure that your feedback is shared with our managers and their teams.We most certainly hope... More 

Kent, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2015

The hotel is rather grand, but I noticed detail work being an issue. Wallpaper in one corner was peeling and general cleanliness was average at best. Food was ok. Breakfast involved overcooked beans, sitting there for too long because nobody was brave enough to eat them. The roast prepared for out Google run project was dry. I am picking at... More 

Helpful?
Thank Jake R
Patrick B, Hotel Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for letting us know about your stay at the Strand Palace Hotel. I am very sorry to hear that you were not completely satisfied with your experience. We pride ourselves in catering for all our guests needs, clearly we failed to meet our goals on this occasion. Please rest assured your feedback is important to us... More 

Sydney, Australia
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 August 2015

Basic hotel, great location on the strand. Near embankment and covent garden tube stations. Located 5 mins walk from the covent garden. Great accessibility although limited service and small rooms. No air conditioning but functional and clean. If there were two or more id consider a hotel with larger rooms.

Helpful?
Thank Marty181
Patrick B, Hotel Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for staying at the Strand Palace Hotel and taking the time to write a review. I am glad to know that the location was very convenient for you, on the other hand I am saddened to hear that our services and facilities did not meet your expectations. Our rooms vary in size and category, and some... More 

Bangor, United Kingdom
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 22 August 2015

This is our second visit to this hotel and we again found found it ticked most of the boxes, The location is excellent with most of the attractions - Covent Garden, theatres, river Thames etc all within comfortable walking distance. The rooms are very reasonable by London standards, the common areas are very tastefully decorated and the breakfast choices were... More 

Helpful?
Thank lesliebrant
Patrick B, Hotel Manager at Strand Palace Hotel, responded to this review

Dear Guests, Thank you for taking the time to leave a review of your recent stay with us. We do appreciate your feedback and we are pleased to hear that your return visit was just as pleasant as the first. Your comments are very important for us and we will share them with the team to continue meeting high service... More 

Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 August 2015

I have stayed at the Strand Palace many times with military groups from the US. Its primary benefit is that it serves a buffet breakfast and it is well located on The Strand, not far from Charing Cross, Covent Garden, Leicester Square (theaters) and Trafalgar Square. The rooms are small and sometimes a bit shabby. The beds are generally the... More 

Helpful?
Thank James C
Patrick B, Hotel Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for taking the time to write such a candid review regarding your stay with us at the Strand Palace Hotel. I am glad to hear that you found the location sufficient for your needs, on the other hand we are sorry to hear that we did not meet your expectations on this occasion. We do appreciate... More 

Tokyo
1 review
Reviewed 21 August 2015

It didn't look an executive room. The executive room that I stayed before was bigger but the room 916 was very small. It is small for the price. The shower is poor. Water out of the shower is too little.

Review collected in partnership with this hotel

Helpful?
Thank Yasuyuki T
Patrick B, Hotel Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write about your stay at the Strand Palace Hotel. I am sorry to hear that your visit has not been as enjoyable as your previous one. Please be advised that all our rooms have different sizes, layouts and views. If you have only informed our team about your dissatisfaction... More 

Shrewsbury, United Kingdom
1 review
Reviewed 21 August 2015

Our second visit to this hotel, recommended by family. Very convenient for theatre and shopping in Covent |garden. Always friendly and very welcoming. I would recommend this hotel. Concierge staff were particularity polite and nothing was too much trouble.

Review collected in partnership with this hotel

Helpful?
Thank jano568
Patrick B, Hotel Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for sharing your fantastic experience with us. I am very pleased to read that you enjoyed the friendliness of our staff and the hotel’s location was very convenient for your trip. Once again thank you for your recommendation and we hope to see you again soon. Kind regards, More 

Frauenfeld, Switzerland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2015

service commitment - front desk, porter and bar - has been low and not client oriented.The room was not only small, but also not particularly clean; and the internet communication was "not available" - an experience not to be repeated!

Review collected in partnership with this hotel

Helpful?
Thank GEG188100
Patrick B, Hotel Manager at Strand Palace Hotel, responded to this review

Dear Guest, Thank you for letting us know about your recent stay with us. We would like to apologise for your experience and we are saddened to hear that we won’t have the pleasure of seeing you again. In relation to your room size, we have a wide range of rooms at different prices and sizes, depending on availability we... More 

Portsmouth
Level Contributor
5 reviews
Reviewed 21 August 2015 via mobile

Me and my girlfriend came here for 3 days whilst on a trip in and around London itself. The hotel and service was excellent. The food was amazing too! Room size wasn't too bad, but could of done with having AC in the room. Saying that, the room had a small desk fan within it, which came in handy for... More 

Helpful?
Thank Darren H
Monique A, Manager at Strand Palace Hotel, responded to this review

Dear guest, Thank you for your recent stay with us at the Strand Palace Hotel. We are delighted that you found the hotel and service to be excellent, and also found the hotel to be competitively priced. We very much appreciate that you would recommend us to your family and friends. We look forward to welcoming you back very soon.... More 

Camelford, United Kingdom
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 August 2015 via mobile

When we arrived we was a little early so they took in our bags and let us explore London until our room was ready. We had a free drink at the bar before going out which was a nice little touch. The room was very clean and had everything we needed for the two nights we stayed. Breakfast in the... More 

Helpful?
Thank Jess6791
Monique A, Manager at Strand Palace Hotel, responded to this review

Dear guest, Thank you for your positive comments. We are glad to hear that you had a pleasant stay with us and found our staff to be most lovely and helpful. We look forward to seeing you again. Kind regards More 

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Staying in Covent Garden

Neighbourhood Profile
Covent Garden
Whether you're headed here to check out the multitude of shops, theaters, cafes, pubs, and restaurants, or simply to be among the multitude of people who pass through this pretty part of town, you'll love soaking up the festive and historic atmosphere in and around Covent Garden. Even if you don't have tickets to the opera or a show at one of the many famous theaters here, don't be surprised if find yourself captivated by some impromptu act of a street performer wowing the crowds in Covent Garden's Piazza. If you do have tickets, you'll be pleased to note that many of the local eateries accommodate theatergoers with prix fixe menus, early dinners, and later than usual opening hours. 


Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Carvery and Grill
Carvery and Grill
Cuisines: British
Daawat
Daawat
Cuisines: Indian
Lounge Bar
Lounge Bar
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The historic four star Strand Palace Hotel stands with true grandeur in the heart of London's West End, on the doorstep of Covent Garden, Soho and Leicester Square. Since opening its doors in 1909, the hotel has remained a landmark in the area. With 785 guest rooms ranging from Cosy singles to larger Executive rooms, complimentary WiFi throughout, a well equipped gym, two restaurants, a destination Gin bar, a sports bar and a vast meeting space the hotel is ideal for business and leisure travellers alike. Covent Garden, Charing Cross and Embankment underground stations are also within easy reach as well as main line over ground train stations. ... more   less 

Additional Information about Strand Palace Hotel

Address: 372 Strand, London WC2R 0JJ, England
Region: United Kingdom > England > London > Covent Garden
Price Range: $207 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Strand Palace Hotel 4*
Number of rooms: 785
Reservation Options:
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Also Known As:
Strand Palace Hotel London
Hotel Strand Palace
Strand Palace London
Strand Hotel London
Hotel Style:
#11 Green Hotel in London
#232 Family Hotel in London
#261 Romantic Hotel in London
#263 Luxury Hotel in London
#347 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Strand Palace Hotel staff and other travellers.
34 questions
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Wakefield, United Kingdom
2 months ago
co durham
over a year ago
Northern Ireland, United Kingdom
Edinburgh, United Kingdom

See all questions (34)

Questions? Get answers from Strand Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure whether good rooms are available but ask for higher floor with street view”
 of 5 bubbles insiders2016, 4 Dec 2016 | Read review
“Rooms at the front are noisier and don't have a view - not sure if it's any better elsewhere”
 of 5 bubbles underw00d, 3 Dec 2016 | Read review
“Select City Facing View Rooms”
 of 5 bubbles Shahanks, 3 Dec 2016 | Read review
“Don't stay here”
 of 5 bubbles Sw2012sw, 1 Dec 2016 | Read review
“Ask for a larger room, with temperature control (if there are any)”
 of 5 bubbles ReginaN_12, 30 Nov 2016 | Read review
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