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The Piccadilly London West End

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The Piccadilly London West End
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458 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Reviewed 2 weeks ago via mobile

Excellent location, wonderful service. The location of the hotel is assessable to all the shows, restaurants and bar in soho. It is also very close to a few train stations. The receptionist Katrina and floor staff Georgi provided wonderful service, they're extremely helpful, friendly and checked with us a few times during our stay, to make sure everything is fine....

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Helpful?
Thank JaneRu
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear JaneRu, Thank you for your lovely review about your experience at The Piccadilly London West End. Our entire team specially Katrina and Georgi are thrilled to see that you enjoyed your stay so much and cant wait to welcome you back again Warm Regards Prashant Marne

Dover, United Kingdom
Reviewed 2 weeks ago

We expected a spartan room with the bare essentials; what we got was a home away from home! First off, we got a free upgrade - the room was spotless, and all the amenities functioned perfectly. The staff were most helpful and friendly - we had a fantastic time. Will certainly try to stay here on any future trips to...

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Thank Anthony M
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear Anthony M, Thank you for your amazing feedback about your experience at The Piccadilly London West End. It is our honour to know that you did feel Home away from Home during your stay at The Piccadilly London West End and had fantastic time We are looking forward to welcome you back in recent future. Warmest Regards Prashant Marne

Luxembourg District, Luxembourg
Reviewed 2 weeks ago

The Piccadilly London West End Hotel is a beautiful Hotel with a friendly and helpful staff. They are always disponible to help you and to answer all your questions. There is also a spa area with a jacuzzi, hammam and sauna for those who would like to relax a bit. The bedrooms are beautifully decorated, clean and you have enough...

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2Thank Morgane1808
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear Morgane1808 Thank you for your lovely review about the Piccadilly London West End following your recent stay. We are excited to know that you enjoyed your stay so much and found the hotel beautiful, friendly staff and location ideal. Thank you for mentioning Spa. We look forward to welcome you back Warm Regards Prashant Marne

Reviewed 2 weeks ago

Fabulous room (upgraded to a four poster as we arrived), amazing cheerful and very helpful staff. All that as well as being perfectly located for theatres and China Town, you couldn't ask for more from a hotel.

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Thank Mel H
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear Mel H Thank you for sharing your lovely feedback following your recent experience at The Piccadilly London West End. We are excited to know that you found room fabulous, staff cheerful, location perfect and enjoyed your stay with us. We look forward to welcome you back in recent future. Warm Regards Prashant Marne

Sandwich, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed at this hotel for a special occasion and the room was extremely clean, well decorated and quiet. The hotel staff were brilliant, they couldn't do enough for us and I will be recommending to friends and family

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Thank nfvincer
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear nfvincer Thank you for such a wonderful feedback following your recent visit at The Piccadilly London West End. We are thrilled and excited to know that you enjoyed your special occasion. Thank you for recommending us to friends and family. We look forward to welcome you back in recent future. Warm Regards Prashant Marne

Retford, United Kingdom
Reviewed 3 weeks ago

Reception on arrival was a smile and a glass of Prosecco; great first impression. The room was well appointed and maintained. Several nice and thoughtful little touches to make us feel welcome. Had a very comfortable nights sleep. Staff were friendly and helpful. Location cant be beaten for a show break; will book again.

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Thank rayw00dc0ck
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear rayw00dc0ck Thank you for lovely review on this forum following your recent stay at The Piccadilly London West End We are pleased to know that you enjoyed your stay. Thank you for highlighting the welcome, staff , room and small touches We look forward to welcome you again. Warm Regards Prashant Marne

Basildon
Reviewed 3 weeks ago

This hotel is truly excellent,great rooms,perfectly situated for theatre land. Staff were very helpful and nothing was too much.We were upgraded to a club room and it was fantastic. Would stay here again and again.

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Thank Tina J
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear Tina J, Thank you for your lovely review. Our entire team is pleased to know that you enjoyed your stay with The Piccadilly London West End and looking forward to welcome you again. Warm Regards Prashant Marne

Nottingham, United Kingdom
Reviewed 3 weeks ago

When we arrived and were advised our reservation had been lost and it was suggested we went to their sister hotel. We had paid for the room in full three months earlier and flatly refused as we had theatre plans which was the reason we had specifically chosen this location and hotel. After an anxious wait, it was resolved and...

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Thank Angela T
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear Angela T Thank you for your feedback on this forum following your recent visit to The Piccadilly London West End. We are pleased to know you had lovely and pleasant stay. I can completely understand your concern over the imprint of the card , however it is really challenging to get the authorised cardholder's card imprint and the authorised...

Montreal
Reviewed 3 weeks ago via mobile

This review is a little late, but I had to comment on the excellent service I received while I stayed here in Sept 2016. After a day of rescheduled train rides, I was greeted kindly by the staff upon arriving, and offered a lovely glass of bubbly, which is the best way to be welcomed (in my opinion)! The room...

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Thank Bitten_byTravelBites
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear M_Canada_2008, Thank you for your lovely review on this forum following your stay at The Piccadilly London West End. We are pleased to know that you enjoyed your stay and we are looking forward to welcome you again in recent future Warm Regards Prashant Marne

Reviewed 3 weeks ago

This is a well deserved 5/5 rating for The Piccadilly London West End. I wish the emphasise that the staff here brought the maximum rating due to their friendliness and helpfulness throughout our stay. The break was a special occasion for our daughter who was celebrating an early birthday present with a trip to watch Les Miserables. The staff picked...

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2Thank Katie S
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear Katie S, Thank you for your wonderful feedback following your recent stay at the Piccadilly London West End. Our entire team is feeling proud to know that you enjoyed your special occasion of your daughters birthday and fund staff friendly and helpful. Thank you for your recommending us We are looking forward to welcome you back in in recent...

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Staying in Soho

Neighbourhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Modern hotel; multilingual staff; situated in the heart of theatre land; near Piccadilly Circus, Leicester Square; restaurants. ... more   less 

Additional Information about The Piccadilly London West End

Address: 65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England (Formerly Shaftesbury Premier London Piccadilly Hotel)
Region: United Kingdom > England > London > Soho
Price Range: $361 - $794 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Piccadilly London West End 5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Despegar.com, Travelocity, Montcalm Hotel (London) Ltd & Precis Properties Ltd and Jetsetter so you can book your The Piccadilly London West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western London
London Best Western
Hotel Style:
#7 Spa Hotel in London
#13 Luxury Hotel in London
#241 Romantic Hotel in London
#337 Business Hotel in London
#352 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Piccadilly London West End staff and other travellers.
18 questions
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Toronto Canada
8 months ago
New York
over a year ago
Truro, United Kingdom
Truro, United Kingdom

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Questions? Get answers from The Piccadilly London West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front of hotel can be a tad noisy if police are flying by.”
 of 5 bubbles Docmatt, 20 Mar 2017 | Read review
“Try to get a good size corner room noting Shaftesbury outlook is noisier than Dean.”
 of 5 bubbles DavinaJ_12, 13 Mar 2017 | Read review
“We booked the Junior Suite which has a separate section with bed useful for children.”
 of 5 bubbles katiesQ3673VU, 27 Feb 2017 | Read review
“We stayed in Room 202”
  • 4 poster bed covered with petals and with lights
 of 5 bubbles jeanette1970, 19 Feb 2017 | Read review
“If you are staying for 2 - 3 days the basic room is fine. If you are staying longer and/ or have large suitcases get the premium room”
 of 5 bubbles 193prashantk, 15 Feb 2017 | Read review
5 of 5