We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Milestone Hotel and Residences

2,050 reviews
#3 of 1,081 Hotels in London
Save
Traveller (701)
Room & Suite (460)
Storyboard
Overview
  • Excellent89%
  • Very good7%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“kensington palace”(133 reviews)
“afternoon tea”(197 reviews)
“stables bar”(38 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from The Milestone Hotel and Residences
Special Offer: Book Direct and Save
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$393.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all London hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e3a7416379b64b9992be9076516aa18e", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":193121,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53910661],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":3,"year":2018},"checkout":{"day":12,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":393,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e3a7416379b64b9992be9076516aa18e","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":424,"lowestMetaPrice":393,"additionalPartner":false,"highestMetaPriceDisplay":424,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":424,"lowestMetaPrice":393,"highestMetaPriceDisplay":424,"hotelName":"The Milestone Hotel and Residences","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImUzYTc0MTYzNzliNjRiOTk5MmJlOTA3NjUxNmFhMThlIiwiQUlLIjoiZWQxYjExZWUwMzRkNDBmY2JhOGI3ZTAzM2MxNWY5YzQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "11/03/2018", "checkOut": "12/03/2018", "lowestPrice": "US$393", "hasDates": true, "hacComplete": false, "contentIdMappings": {"53910661":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,050)Write a Review
There are newer reviews for The Milestone Hotel and Residences
See the most recent reviews
Filter reviews
1,824 results
Traveller rating
1,668
114
36
3
3
Traveller type
Time of year
LanguageEnglish
More languages
1,668
114
36
3
3
Show reviews that mention
All reviewskensington palaceafternoon teastables barred carnationwelcome drinkthe entire staffrose petalsalbert halllittle touchesturn down serviceturndown servicekensington high streetfavorite hotelhyde parkbeautiful hotelthe general managerhome away from home
FilterEnglish
Updating list...
671 - 675 of 1,824 reviews
Reviewed 7 September 2015

We booked our room at the Milestone Hotel through Costco travel and it was one of the best picks ever. The hotel service was excellent and our concierge, Andrea, was extremely helpful. He helped us confirm our Golden Tours reservation and ensure that we knew...More

1  Thank DrMrsJones
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 17 September 2015

Many thanks for taking the time to write your kind words following your recent stay with us at The Milestone Hotel. I was delighted that Nick , Andrea and all of the team at the hotel made sure you had a wonderful stay with us....More

Reviewed 6 September 2015

This is a wonderful hotel with high standards. The service was exceptional, the whole hotel is extremely well looked after and the deluxe studio room was a total delight. If I must mention the slight problems they are: the sockets for plugs are few and...More

1  Thank paul l
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 22 October 2015

Thank you for your kind words following your recent stay with us at The Milesotne Hotel. We hope you will come and stay with us again soon. Kind regards, Andrew Pike

Reviewed 5 September 2015 via mobile

This is a great hotel across the street from Kensington park. Staff is extremely friendly and helpful. Every room is different with great attention to detail. The hotel has an old style English decor, which makes it even more special. Breakfast was delicious and the...More

Thank alicina79
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 17 September 2015

Many thanks for your kind feedback following your recent stay with us at The Milestone Hotel. I was really pleased to read that we met your expectations in terms of our location, facilities and our food and beverage outlets. Thank you for taking the time...More

Reviewed 4 September 2015 via mobile

Warm, embracing staff and hotel with excellent location, great food, and more smiles than you expect in London. Don't miss the chance to smile back! Rooms are beautifully appointed, bathroom amenities of the highest quality (Penhaligon was always my favorite) and lovely restaurant with fairly...More

Thank HighFlyerORD
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 17 September 2015

I was really happy to read your feedback following your recent stay with us at The Milestone Hotel. I was so pleased that you enjoyed your stay with us and you got the chance to try our restaurant and Stables bar / Conservatory also. They...More

Reviewed 4 September 2015

With tentative expectations for The Milestone, we were absolutely blown away by the boutique oasis. The attention to detail given by every single member of the Milestone's staff never ceased. The moment we were delivered by our driver, I knew that this was going to...More

Thank Stephen L
Response from MilestoneGM, General Manager at The Milestone Hotel and ResidencesResponded 17 September 2015

I was absolutely delighted to read your feedback following your recent stay with us at The Milestone Hotel. I was so pleased that you enjoyed your suite and all the detail that goes in to ensuring all of our guests have a wonderful stay with...More

View more reviews
PreviousNext
1133134135136137365
About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$416 - US$991 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in London
#3 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#9 Family Hotel in London
#17 Green Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$416 - US$991 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in London
#3 Luxury Hotel in London
#3 Business Hotel in London
#4 Romantic Hotel in London
#9 Family Hotel in London
#17 Green Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (701)
Room & Suite (460)
Dining (185)
Pool & Beach (10)
Amenities (29)
Family and Play Areas (3)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
JulieV212
27 July 2017|
AnswerShow all 11 answers
Response from Twinponds | Reviewed this property |
Two blocks - South Kensington Bus route right outside the door
0
Votes
Travelingmomof2boys
23 February 2017|
AnswerShow all 5 answers
Response from H0nestB0b | Reviewed this property |
Not at the hotel, although they do offer valet parking. Off-peak on-street parking as also available nearby. We used the NCP Royal Garden Hotel car park nearby (2 minutes walk). Tight spiral access ramp under the hotel and... More
1
Vote
Norton1869
9 February 2017|
AnswerShow all 3 answers
Response from conradish | Reviewed this property |
About 10 miles - about a 45 minute trip.
1
Vote
PreviousNext
12345612
Room Tips
"Any room is amazing. We had both the Princess Suite for my mom and Buckingham Suite for me and they were..."
Read review
"view of the park is a huge bonus"
Read review
"We had an interior 3rd floor room, which was fine, I would recommend a location separated from the lift and..."
Read review
"We went for tea not to stay"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing