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Royal Garden Hotel

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#101 of 1,080 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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2,600 Reviews from our TripAdvisor Community

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Showing 2,395: English reviews
Reviewed yesterday NEW

I booked a night at the hotel through Travelzoo as a Christmas present for my husband and we stayed on a Saturday night in January. The voucher costs £149 and included one night's bed and breakfast and a cocktail in the bar. Guest Services were absolutely amazing. I contacted the hotel directly once I purchased the voucher with Travelzoo and...

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Helpful?
Thank Justine B
London
Reviewed yesterday NEW

the room was great really nice and quiet and easy to use air conditioning etc - however... when it came to breakfast the next morning, that was a very different story. the staff were lacking and useless very poor English so I may as well have been staying some place other than UK - I wasn't told at any time...

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Thank E7421EWpatricks
Wakefield, United Kingdom
Reviewed 2 days ago NEW

From the moment we arrived we felt at home. All staff were courteous and helpful keen to ensure our stay was memorable. Room was excellent and well maintained. Eating in the Park Terrace was a good experience both food wise and service wise. Would have preferred firmer pillows but we could have asked and I am sure they would have...

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Thank Graham N
Park Ridge
Reviewed 2 days ago NEW

My third stay at the Royal Garden and each has been excellent. Great friendly staff that makes you feel at ease the minute you arrive. The rooms are clean, well maintained and relaxing each and every time.

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1Thank morrisd2017
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

Our 7th floor suite was amazing with breathtaking views of Hyde Park and HUGE and LUXURIOUS by any measure. We have travelled quite extensively throughout Europe and this was by far the best of the many 5-star rooms we have stayed in. The opportunities we have had to eat at the hotel proved to be exceptional experiences. The food was...

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Thank CSE2017
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am delighted to see you consider the Royal Garden Hotel your home away from home and just how much you enjoyed your recent stay. I will make sure to share your comments with all the team here, who I am sure will be just as pleased to hear your compliments to their...

Kent, United Kingdom
Reviewed 3 days ago NEW

Staff very friendly and can't do enough for you. Only downside where the pillows which were to soft, and the towels were only bath towels and not bath sheets. The information folder in the room gave concise information on hotel room services prices. We stayed in a garden room and the view was fantastic. Though hotel on main road we...

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Thank 696jon
Netanya
Reviewed 3 days ago NEW

I am coming to London about 5-6 times a year and usually stay at Royal Gardens. Excellent location. Being next to Park gives a wonderful opportunity to jog and walk between business meetings. The staff is most friendly ready to fulfill any request. Chinese restaurant on the top is exquisite.

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1Thank N3178LMdanielm
Dubai
Reviewed 4 days ago NEW

Very good hotel with a good location and friendly staff. However, the pillows and blankets were not good. We went there during winter and the blankets were to thin and not enough. The pillows were not very comfortable to sleep in as well.

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Thank marwanjamalg
Muharraq
Reviewed 6 days ago NEWvia mobile

Have stayed at Royal Gardens hotel in standard room (208) at the second floor for 14 nights during December 2016 , the hotel located in Kensington where many shops, Restaurants, cafes and many other facilities is in walking distance from it as well as the Hyde Park. overall stay was very pleasant, actually the hotel was great in terms of...

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Thank Noora S
Dubai
Reviewed 1 week ago NEW

Very good stay and location near Hyde Park and restaurants. Room very clean and size is fine. There was just an issue with heater which did not work except for two days . The reception was trying to resolve the issue but it seems the system is a bit old and could not be fixed

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1Thank aalmaz_480439
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback. I was sorry to hear about the issues experienced during your stay and have flagged this up with the relevant departments. I am pleased to see you nonetheless had a very pleasant stay and that you enjoyed your room and our location. We hope to welcome you back very soon. Best wishes,...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Park Terrace Restaurant Lounge and Bar
Park Terrace Restaurant Lounge and Bar
Cuisines: European, British, Contemporary
Min Jiang
Min Jiang
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 

Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: $317 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Agoda, Cheap Tickets, Priceline and Jetsetter so you can book your Royal Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Garden London
Hotel Royal Garden
Hotel Style:
#30 Family Hotel in London
#33 Spa Hotel in London
#86 Business Hotel in London
#89 Luxury Hotel in London
#90 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Royal Garden Hotel staff and other travellers.
14 questions
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Questions? Get answers from Royal Garden Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the park are probably quieter. Higher rooms have better views”
 of 5 bubbles 680justineb, 16 Jan 2017 | Read review
“When booking, ask about the views they offer and choose accordingly. I like the hustle and bustle of the High Street.”
 of 5 bubbles Desigo, 8 Jan 2017 | Read review
“Ask for a garden view above Level 2”
 of 5 bubbles 366michaely, 31 Dec 2016 | Read review
“second floor rooms overlooking kensington high street.”
 of 5 bubbles martinmY8920ME, 23 Dec 2016 | Read review
“go for a garden room overlooking Kensington Gardens”
 of 5 bubbles JohnREngland, 20 Dec 2016 | Read review
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