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Royal Garden Hotel

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#89 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Royal Garden Hotel
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2,810 Reviews from our TripAdvisor Community

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Showing 2,595: English reviews
Basingstoke, United Kingdom
Reviewed 4 days ago NEW

Can never praise this hotel enough, fantastic from start to finish as usual. The friendly service in the bar to the beautiful food in the Park Terrace. Room service was prompt and friendly and as a whole the weekend was excellent.

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Helpful?
1Thank Christine C
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind words, it was a pleasure to read. I would also like to thank you for being a loyal guest of ours. I am delighted to hear that you think we are ‘London’s best’ and that you had an excellent weekend with us. We look forward to welcoming you back again soon. Best wishes,...

Oxford, United Kingdom
Reviewed 4 days ago NEW

The Royal Garden Hotel is a great place to hold a Ball and dinner. And what's better than having a room in which to dress up for the occasion and then staying the night after the event. Followed by a first rate breakfast in the morning.

Review collected in partnership with this hotel
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Helpful?
1Thank John B
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your positive feedback following the Acts and Actors 120th Celebratory Ball. It is an honour to host the ball here at the hotel, and I am pleased to see that the ball was an overall success. We hope to welcome you back again next year. Best wishes, Jonathan Lowrey General Manager

Bristol
Reviewed 4 days ago NEW

Always one vely to stay in the Royal Garden Hotel!!!!very well situated,in he heart of stylish Kensington!!!Staff are extremely polite and friendly,highly professional!!!The Asian restaurant on the top flor is fabulous with lovely views of London!!!

Review collected in partnership with this hotel
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Helpful?
1Thank Cristina B
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for you positive words following your recent stay with us. I am delighted to see you had a great trip, and enjoyed your meal in our authentic Chinese restaurant, Min Jiang. We look forward to welcoming you back in the future. Best wishes, Jonathan Lowrey General Manager

Abqaiq
Reviewed 5 days ago NEW

Good friendly staff. Very good location. Very good Chinese restaurant at 10th floor. Very good breakfast. We really enjoyed to stay in this hotel. Rooms are not very small if you compare with other hotels in London.

Review collected in partnership with this hotel
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Helpful?
1Thank rmamma_693203
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you taking the time to leave your positive feedback, following your recent stay with us. It is great to see you had a very good overall experience with us. We look forward to welcoming you back in the near future. Best wishes, Jonathan Lowrey General Manager

Baltimore, Maryland
Reviewed 5 days ago NEW

Great location for us- right on Kensington Park- steps from the Palace (which makes a great fist stop when you are jet lagged but still want to get out and see something). Embassies are on the other side- so besides the front street-very quiet. Concierge was amazing setting up our dinner reservations before we arrived (loved all their selections). Very...

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1Thank Maria O
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your positive feedback, I am so pleased to see that you and your teenage son enjoyed your stay. I am also delighted that you will stay with us again, and we look forward to welcoming you back upon your return. Best wishes, Jonathan Lowrey

England
Reviewed 5 days ago NEW

Had a reservation for afternoon tea for me and my husband yesterday and we both thoroughly enjoyed the experience. First they bring you the range of teas on a tray (usual breakfast tea, earl grey etc plus black teas, white and green teas etc) and you can choose which you want. Our choices were very nice. Next your sandwiches are...

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Helpful?
1Thank lovelyjubblyholiday
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave a review, following your Afternoon Tea in Park Terrace Restaurant. I am pleased you and your husband had a delightful experience, and you will join us again. We look forward to welcoming you both back then. Best wishes, Jonathan Lowrey General Manager

Cardiff, United Kingdom
Reviewed 6 days ago NEW

Just been for a lovely ladies weekend in London and stayed at The Royal Garden Hotel which was fab. From the moment we checked in until we left the staff were so friendly and exceptionally helpful, especially the concierge. The room had a lovely view of Kensington Gardens and was spotless. Looking forward to a return visit.

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Helpful?
1Thank 169claire223
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave positive feedback, following your ladies weekend in London. I am delighted that you had an enjoyable stay with us, and were pleased with your room. Please do not hesitate to contact our reservations team if you would like to request a similar room, prior your next visit. We look forward...

Sitges/Yorkshire
Reviewed 6 days ago NEW

I stayed here for 6 nights at a business conference. Every aspect of my stay was excellent: food, accommodation and service. My room was a garden room overlooking Kensington Gardens, well equipped bathroom, comfortable bed, great TV with Sky Sports and BT Sports, separate lounge and working area and mini bar. Best of all was the service. It's very clear...

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Helpful?
1Thank SpanishMike
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your positive feedback. I am pleased you chose the Royal Garden Hotel and had a comfortable stay with us. Thank you for your encouraging feedback following your recent 6 night business trip with us. I am thrilled to see that every aspect of your stay at our hotel was excellent. Our team takes pride in...

Forest Hills, New York
Reviewed 6 days ago NEW

Good hotel, nice staff, rooms are hit or miss, some very small. Good breakfast and decent restaurants. I stay here every year on business and I don't see any reason to change. It is also in a good location.

Review collected in partnership with this hotel
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Helpful?
1Thank mdzaug
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your feedback following your recent business trip. Please do not hesitate to contact our reservations team prior you next visit, if there is a particular room you prefer. I am pleased to see that you enjoyed your stay, and we look forward to welcoming you back next year. Best wishes, Jonathan Lowrey General Manager

Reviewed 1 week ago NEWvia mobile

My wife goes to London every year for a weekly business trip and this year she stayed at the RGH. Unfortunately, it was the week of our one-year Wedding Anniversary. I emailed to see about surprising my wife with her favorite flowers on Saturday via the website but had no response. So on Sunday (a little tiffed due to no...

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Helpful?
3Thank Jacob M
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave feedback following your wife’s recent business trip. I have taken note of your comments, and I apologise for the lack of correspondence from our online contact service. However, I am pleased to hear you got in touch with Guest Services and Monica organised a lovely bunch of your wife’s favourite...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Park Terrace Restaurant Lounge and Bar
Park Terrace Restaurant Lounge and Bar
Cuisines: European, British, Contemporary
Min Jiang
Min Jiang
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 

Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: $342 - $676 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Cheap Tickets, Agoda and Jetsetter so you can book your Royal Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Garden London
Hotel Royal Garden
Hotel Style:
#30 Family Hotel in London
#32 Spa Hotel in London
#81 Luxury Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Royal Garden Hotel staff and other travellers.
16 questions
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Questions? Get answers from Royal Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the gardens.”
 of 5 bubbles 169claire223, 19 Mar 2017 | Read review
“Ask for a Garden Room, super view and all are refurbished.”
 of 5 bubbles SpanishMike, 19 Mar 2017 | Read review
“Rooms at the back are quiet and most overlook the park”
 of 5 bubbles moonraker244, 9 Mar 2017 | Read review
“Chose the garden view - magnificent!!”
 of 5 bubbles sirjasper2014, 6 Mar 2017 | Read review
“Some rooms have views of Hyde Park”
 of 5 bubbles 716noraa, 1 Mar 2017 | Read review
5 of 5