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Royal Garden Hotel

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Traveller (581)
Room & Suite (439)
Dining (89)
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Overview
  • Excellent69%
  • Very good22%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“kensington palace”(284 reviews)
“park terrace”(149 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Reviews (3,815)
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3,561 results
Traveller rating
2,399
788
228
90
56
Traveller type
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LanguageEnglish
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2,399
788
228
90
56
Show reviews that mention
All reviewskensington palacepark terracekensington high streetmin jiangbertie's baroverlooking kensington gardensgarden roomhyde parkgreat hotelqueen roomalbert hallroom servicestar hotelexcellent locationafternoon teatube stationgreat room
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21 - 25 of 3,561 reviews
Reviewed 1 week ago

Great location, very clean, staff warm, friendly, and very helpful. It is easy to get around, with Kensington palace within walking distance, and the bus stop is right out front from the hotel. I would highly recommend this hotel. A very pleasant experience for my...More

Review collected in partnership with this hotel
Thank gkone40
Response from Vladimir s, Front Office Manager at Royal Garden HotelResponded 5 days ago

Dear guest, Thank you for your 5 star review and recommendation. It is great to hear that you found our team warm, friendly and helpful. I am pleased that you chose to stay with us on your first trip to London. We hope to welcome...More

Reviewed 1 week ago

Excellent Staff who find ways of making It happen with a smile every step of the way, excellent food and beverage and excellent location. Thoroughly recommend and look forward to our next stay. Jo & Murray Australia

Review collected in partnership with this hotel
Thank mkelly767732
Response from Vladimir s, Front Office Manager at Royal Garden HotelResponded 5 days ago

Dear guest, Thank you for your glowing review. I am thrilled to hear your kind words words about our team and delighted you enjoyed your stay. We look forward to welcoming you back. Best wishes, Vladimir Susko Front Office Manager

Reviewed 1 week ago

The Royal Garden Hotel does not disappoint for the quality of service and comfort. The cuisine is well prepared and a visit to both restaurants were a delight. The service provided is thoughtful with attention to detail, professional and friendly but not intrusive.

Review collected in partnership with this hotel
Thank EHG2014
Response from Vladimir s, Front Office Manager at Royal Garden HotelResponded 5 days ago

Dear guest, Thank you for your 5 star review. I am delighted you were comfortable during your stay and that you enjoyed dining in both of our restaurants. We hope to welcome you back soon. Best wishes, Vladimir Susko Front Office Manager

Reviewed 1 week ago

Quality hotel that we managed to book on a special deal which included breakfast and cocktail vouchers. Have stayed here a few times before so expectation were high and we weren't disappointed! The car park beneath the hotel is now an NCP car park. Driving...More

Review collected in partnership with this hotel
Thank pab20172018
Response from Vladimir s, Front Office Manager at Royal Garden HotelResponded 1 week ago

Dear guest, Thank you for your excellent review. I am delighted that you have stayed with us multiple times and continue to return. It is great to hear that you enjoyed your stay and found the NCP car park under the hotel convenient. We hope...More

Reviewed 1 week ago

Stayed at the Royal Garden Hotel for a couple of nights for a business trip. The overall experience was very nice although it was a bit disappointing that I was not able to get checked in to my room at the advertised time. The staff...More

Review collected in partnership with this hotel
Thank Ingigerður E
Response from Vladimir s, Front Office Manager at Royal Garden HotelResponded 1 week ago

Dear guest, Thank you for taking the time to write a review. I am delighted that your overall experience was very nice and that you found our team helpful. I am sorry that there was a delay checking you into your room. We hope to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$253 - US$513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
#91 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$253 - US$513 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
#91 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (581)
Room & Suite (439)
Dining (89)
Amenities (16)
Questions & Answers
Ask a question
rohitalmeida99
9 December 2017|
Answer
Response from Vladimir s | Property representative |
Hi, Nobody works at the Royal Garden Hotel with that name. You can find all of our current career opportunities on our website. Best wishes
0
Votes
Emma2122
20 October 2017|
AnswerShow all 2 answers
Response from Dawn R | Reviewed this property |
Hi I can only presume they have as I saw a ramp into the hotel and if remember correctly there was also a lift going from the ground floor to their restaurant. Hope this helps.
0
Votes
Emma2122
19 October 2017|
AnswerShow all 3 answers
Response from jilljessee | Reviewed this property |
Yes! You can contact Liana at the Park Terrace restaurant and any special dietary needs can be arranged. 😊
1
Vote
Room Tips
"Views facing the rear of the hotel overlook the grounds of Kensington Palace"
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"View from every room, good breakfast, great location, excellent service."
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"High floor, park view"
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"608, ask to overlook Kensington Palace."
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