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Royal Garden Hotel

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#91 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Royal Garden Hotel
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2,814 Reviews from our TripAdvisor Community

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Showing 2,599: English reviews
Cardiff, United Kingdom
Reviewed 1 week ago NEW

Just been for a lovely ladies weekend in London and stayed at The Royal Garden Hotel which was fab. From the moment we checked in until we left the staff were so friendly and exceptionally helpful, especially the concierge. The room had a lovely view of Kensington Gardens and was spotless. Looking forward to a return visit.

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Helpful?
1Thank 169claire223
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave positive feedback, following your ladies weekend in London. I am delighted that you had an enjoyable stay with us, and were pleased with your room. Please do not hesitate to contact our reservations team if you would like to request a similar room, prior your next visit. We look forward...

Sitges/Yorkshire
Reviewed 1 week ago NEW

I stayed here for 6 nights at a business conference. Every aspect of my stay was excellent: food, accommodation and service. My room was a garden room overlooking Kensington Gardens, well equipped bathroom, comfortable bed, great TV with Sky Sports and BT Sports, separate lounge and working area and mini bar. Best of all was the service. It's very clear...

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Helpful?
1Thank SpanishMike
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your positive feedback. I am pleased you chose the Royal Garden Hotel and had a comfortable stay with us. Thank you for your encouraging feedback following your recent 6 night business trip with us. I am thrilled to see that every aspect of your stay at our hotel was excellent. Our team takes pride in...

Forest Hills, New York
Reviewed 1 week ago NEW

Good hotel, nice staff, rooms are hit or miss, some very small. Good breakfast and decent restaurants. I stay here every year on business and I don't see any reason to change. It is also in a good location.

Review collected in partnership with this hotel
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Helpful?
1Thank mdzaug
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your feedback following your recent business trip. Please do not hesitate to contact our reservations team prior you next visit, if there is a particular room you prefer. I am pleased to see that you enjoyed your stay, and we look forward to welcoming you back next year. Best wishes, Jonathan Lowrey General Manager

Reviewed 1 week ago via mobile

My wife goes to London every year for a weekly business trip and this year she stayed at the RGH. Unfortunately, it was the week of our one-year Wedding Anniversary. I emailed to see about surprising my wife with her favorite flowers on Saturday via the website but had no response. So on Sunday (a little tiffed due to no...

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Helpful?
3Thank Jacob M
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave feedback following your wife’s recent business trip. I have taken note of your comments, and I apologise for the lack of correspondence from our online contact service. However, I am pleased to hear you got in touch with Guest Services and Monica organised a lovely bunch of your wife’s favourite...

Kempston
Reviewed 1 week ago

Really lovely welcome from Aaron on reception. All staff were so friendly. Amazing view over Kensington Gardens. Great location for shopping. The restaurant food was good too. We couldn't have asked for more.

Review collected in partnership with this hotel
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1Thank Mollymash
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind words following your recent stay with us. I am pleased to see you enjoyed your experience, and I will pass on your comments to Aaron. It is great to see you couldn’t have asked for more, but please do not hesitate to contact us prior your next visit, if there is anything we...

London, United Kingdom
Reviewed 1 week ago

Had a great welcome at checkin and Nathalie was really helpful in ensuring I was ok after a long day travelling. The rooms are a good size, have a great layout and the beds are really comfortable. Parking facilities are really useful.

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1Thank TheTravelingPickles
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave your positive feedback. I am glad to see that you enjoyed your stay with us, and were comfortable in your room. Please do not hesitate to contact our reservations team prior your next visit, if you would like a similar type of room, and pre-book parking. We look forward to...

Issy Les Moulineaux
Reviewed 1 week ago

Great place, great view on Kensington palace gardens .best place for a peaceful sleep! However be careful with breakfast queues on business days if you are in a rush, and personnel was totally uninterested to sort out the matter.Had to skip breakfast , that was annoying.

Review collected in partnership with this hotel
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1Thank jta718
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review following your recent business stay. I have taken note of your comments regarding breakfast. However, it is great to see you enjoyed your experience with us and had a peaceful sleep. We hope we can welcome you back for your next business trip. Best wishes, Jonathan Lowrey General Manager

Milan, Italy
Reviewed 1 week ago

I like the location of this hotel, its closeness to Heathrow, the large and confortable rooms and the professionalism of the staff. Also the concierge is very gelpful abd at the reception everyone is very kind.

Review collected in partnership with this hotel
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1Thank 516ugod
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest Thank you for your positive feedback following your one day stay with us. I am delighted to see you had an excellent stay with us and that you were comfortable in your room. Please do not hesitate to contact our reservations team if you would like a similar room on your next visit. We look forward to welcoming...

Chebucto
Reviewed 1 week ago

This is a great hotel. It has a modern 'western' feel, yet impeccable English service. The neighbourhood is nice and the Tube station is close by. I've stayed here before and I'll certainly come back again.

Review collected in partnership with this hotel
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1Thank SAWL6986AK
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for being a loyal guest of ours, and for leaving kind words following your most recent stay with us. It is great to see that you had a comfortable stay with us, and enjoyed our location in beautiful Kensington. We look forward to welcoming you back again soon. Best wishes, Jonathan Lowrey General Manager

Oakworth, Keighley
Reviewed 1 week ago

Fabulous hotel, would stay here again if ever in London. Professional helpful staff. We opted to have breakfast in our room which was very easily organised and included everything we asked for. Overall a good nights stay

Review collected in partnership with this hotel
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1Thank rachaelw850

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Park Terrace Restaurant Lounge and Bar
Park Terrace Restaurant Lounge and Bar
Cuisines: European, British, Contemporary
Min Jiang
Min Jiang
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 

Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: $341 - $675 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Cheap Tickets, Agoda and Jetsetter so you can book your Royal Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Garden London
Hotel Royal Garden
Hotel Style:
#30 Family Hotel in London
#32 Spa Hotel in London
#83 Luxury Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Royal Garden Hotel staff and other travellers.
16 questions
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Questions? Get answers from Royal Garden Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view of Kensington Palace”
 of 5 bubbles 27martinb27, 25 Mar 2017 | Read review
“Rooms overlooking the gardens.”
 of 5 bubbles 169claire223, 19 Mar 2017 | Read review
“Ask for a Garden Room, super view and all are refurbished.”
 of 5 bubbles SpanishMike, 19 Mar 2017 | Read review
“Rooms at the back are quiet and most overlook the park”
 of 5 bubbles moonraker244, 9 Mar 2017 | Read review
“Chose the garden view - magnificent!!”
 of 5 bubbles sirjasper2014, 6 Mar 2017 | Read review
5 of 5