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Royal Garden Hotel

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Traveller (581)
Room & Suite (439)
Dining (89)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“kensington palace”(284 reviews)
“park terrace”(149 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Reviews (3,808)
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3,554 results
Traveller rating
2,393
788
227
90
56
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LanguageEnglish
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2,393
788
227
90
56
Show reviews that mention
All reviewskensington palacepark terracekensington high streetmin jiangbertie's baroverlooking kensington gardensgarden roomhyde parkgreat hotelqueen roomalbert hallroom servicestar hotelexcellent locationafternoon teatube stationgreat room
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601 - 605 of 3,554 reviews
Reviewed 3 August 2017

It was my friends 60th birthday so we went to Princess Dianas dress exhibition at Ke4nsington Palace and then onto the Royal Garden for afternoon tea Absolutely brilliant and the scones are just to die for The service was incredible and the surroundings really really...More

1  Thank caroline b
Response from Jonathan L, General Manager at Royal Garden HotelResponded 4 August 2017

Dear guest, Thank you for your lovely review. We are very touched you chose to celebrate this special occasion with us and I am glad the team at the Park Terrace restaurant made it memorable for you. I hope we will have the pleasure of...More

Reviewed 3 August 2017

Excellent location. Friendly staff. My only complaints are (i) some noise during the night (possibly air con machinery outside the building) and rates which could be more competitive for repeat customers.More

Review collected in partnership with this hotel
1  Thank nicklB6610VP
Response from Jonathan L, General Manager at Royal Garden HotelResponded 4 August 2017

Dear guest, Thank you for reviewing your stay with us. I am delighted you found service and location to be excellent. I apologise for the noise issues you experienced and we will be investigating this as there should not be any noise disturbance from the...More

Reviewed 1 August 2017

The Royal Garden was the ideal setting in glorious Hyde Park for a stunning time in London. The Park Terrace's breakfast is top drawer !! The Concierge team are great ! Hayden Barnhill the star there.More

Review collected in partnership with this hotel
2  Thank georgekT7301ZT
Response from Jonathan L, General Manager at Royal Garden HotelResponded 3 August 2017

Dear guest, Thank you for your kind comments, I am delighted your enjoyed your stay with us. I will pass on your comments to the Park Terrace restaurant and Concierge teams whom I am sure will be very pleased. We hope we will have the...More

Reviewed 31 July 2017

A great property with a fantastic location in the heart of London. I enjoyed staying there and I would recommend it to anyone that is interested to visit London. Good facilities and nice staff. Nothing more to add.More

Review collected in partnership with this hotel
Thank Ali Z
Response from Jonathan L, General Manager at Royal Garden HotelResponded 1 August 2017

Dear guest, Thank you for your positive feedback. I hope we will have the pleasure of welcoming you back in the near future. Please make contact with our Reservations team when you are next planning your trip to London and we will be able to...More

Reviewed 30 July 2017

In my previous review, I raved about the Royal Garden. As the staff are still wonderful, the food is good as ever, and the location is great, I think it's still a great choice. However, get a room ending 31 through 50 . The lower...More

Review collected in partnership with this hotel
Thank Alycia S
Response from Jonathan L, General Manager at Royal Garden HotelResponded 1 August 2017

Dear guest, Thank you for your feedback. I am disappointed that your stay did not meet your expectations on this occasion. We have updated your room preferences for your future stays to ensure your experience with us is just a good, if not better, than...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$255 - US$515 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
#91 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$255 - US$515 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
#91 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (581)
Room & Suite (439)
Dining (89)
Amenities (16)
Questions & Answers
Ask a question
rohitalmeida99
9 December 2017|
Answer
Response from Vladimir s | Property representative |
Hi, Nobody works at the Royal Garden Hotel with that name. You can find all of our current career opportunities on our website. Best wishes
0
Votes
Emma2122
20 October 2017|
AnswerShow all 2 answers
Response from Dawn R | Reviewed this property |
Hi I can only presume they have as I saw a ramp into the hotel and if remember correctly there was also a lift going from the ground floor to their restaurant. Hope this helps.
0
Votes
Emma2122
19 October 2017|
AnswerShow all 3 answers
Response from jilljessee | Reviewed this property |
Yes! You can contact Liana at the Park Terrace restaurant and any special dietary needs can be arranged. 😊
1
Vote
Room Tips
"View from every room, good breakfast, great location, excellent service."
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"High floor, park view"
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"608, ask to overlook Kensington Palace."
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"Ask for a view of Kensington Gardens"
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