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Park Grand London Kensington

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#192 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Park Grand London Kensington
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1,861 Reviews from our TripAdvisor Community

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Showing 1,590: English reviews
Hornchurch, United Kingdom
Reviewed yesterday NEW

We stayed for one night in February.The staff were very attentive and although the front desk was busy there were enough staff to attend to all.The room was very good,well cleaned and prepared, it had no outside window but this didn't bother us.The bed suited us well and we both had a good nights sleep.Breakfast was buffet style and had...

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Helpful?
Thank Richard G
Leicester, United Kingdom
Reviewed yesterday NEWvia mobile

Stayed here on a weekend trip to London with my boyfriend. Staff really friendly and attentive on arrival, offering to carry our bags to the room despite only having rucksacks. Booked quite late and also arrived quite late in the day but got a great room on top floor with pretty street view. Comfiest bed I've had on a hotel...

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Thank abicooooper
Reviewed yesterday NEW

Very friendly staff and comfortable, clean room. Our deal included an excellent buffet breakfast with water and fruit in our room. We stayed in the lowest price room and can't fault it bar the heat - we couldn't get it cool enough for us. Having said that we didn't ask for help and when we mentioned it in the morning...

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Thank Aileen H
Sydney, Australia
Reviewed 2 days ago NEW

We stayed here in December, and enjoyed our stay. The doorman were very friendly, always smiling and happy to help with any inquires. The rooms are very clean, and the bed comfortable. We were a 5 minute walk to to Earls Court Station, and buses close by too. We were able to explore London with ease thanks to transport being...

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Thank Mimz140
Buenos Aires, Argentina
Reviewed 3 days ago NEW

Excelente service , nice area and excelente hotel. The tibe was only vive minutos walk . Dinning and services Area very close . The people at the hotel Were very nice , always very helpfull. Is very close to places of interest. Excellent choice.

Review collected in partnership with this hotel
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Helpful?
Thank mariajimenar2017
Arpan G, Manager at Park Grand London Kensington, responded to this review

Dear Ms Maria Jimenar, Thank you for taking time to share your experience with us at Park Grand Kensington. It is very good to hear that you love our great location and the service provided by the team member. We look forward to welcoming you once more in our hotel. Kind Regards Martine Low Ting Sen Front Office Manager

Yorkshire, United Kingdom
Reviewed 4 days ago NEWvia mobile

Very helpful and friendly staff, was used as a stopover prior to flying from Heathrow and was perfect for that. However lacked a little charm. Great location, only a mile or so from Hyde park and also right by Earl's Court tube stop. Would recommend for business/ layovers.

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Helpful?
Thank Bron W
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Bron W, Thank you for taking time the time to leave your review of your experience with us at Park Grand Kensington. It is very good to hear that you love our great location near hyde park and right next to earls court tube station! I am also very happy that the staff was so helpful to you. We...

Greater London, United Kingdom
Reviewed 6 days ago NEW

The room was nice, modern a bit on the small side for the double room. Pleasantly surprised by there being a microwave in the the bedroom.The bed was very soft, a bit maybe.The breakfast was nice. Ideal location and very near the station.

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Helpful?
Thank Bhaveshree C
Arpan G, Manager at Park Grand London Kensington, responded to this review

Dear Bhaveshree C, Thank you for staying at the Park Grand London Kensington. We are pleased to hear you found the room comfortable and that you have enjoyed the food. The hotel is indeed well located. We hope to welcoming you back in future. Kind regards Martine Low Ting Sen Front Office Manager

Birmingham, United Kingdom
Reviewed 1 week ago NEWvia mobile

I was checked in the 2 days later checked out by the lovely Cindy! She couldn't of been more accommodating as were all the staff I encountered and must stay if in this city! Perfect location, great breakfast and the rooms are equipped with everything you need.

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Thank KellieLicorish
Arpan G, Manager at Park Grand London Kensington, responded to this review

Dear Kellie Licorish, Thank for your recent stay at the Park Grand London Kensington. We are delighted by the warm comments about the staff friendliness and hospitality. We will ensure to this with Ciny and to keep it up of course We look forward to welcoming you back soon. Kind regards Martine Low Ting Sen Front Office Manager

London
Reviewed 1 week ago NEW

Great friendly staff and excellent hotel..very pleasant stay and will definitely come back..cinny perreira was especially friendly and helpful and made our stay more than comfortable and enjoyable..fantastic!

Review collected in partnership with this hotel
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Thank fabianc605
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Thank you fabianc605 for sharing your feedback of your Park Grand Kensington experience! I am absolutely thrilled that you mention Ciny. She really does epitomize the genuine care for all of our guests, and I am delighted that she has, once again, delivered! I do hope to welcome you back to Park Grand Kensington soon again. Best regards, Arpan Ghosh...

Knowle, United Kingdom
Reviewed 1 week ago via mobile

Here in business at the moment and delighted with the hotel. Our room is perfect. Everything we need for a really comfortable stay, even including heated floor in the bathroom. Will definitely return. Thankyou

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Helpful?
Thank Jayne V
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Jayne V, Thank you for sharing your feedback of your recent stay with us at Park Grand Kensington. I am delighted that you took advantage of our heated floor in the bathroom and you found the rooms well appointed. We hope to welcome you back soon. Kind regards, Arpan Ghosh Front Office Manager

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $181 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Montcalm Hotel (London) Ltd & Precis Properties Ltd and Jetsetter so you can book your Park Grand London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Hotel Style:
#110 Business Hotel in London
#148 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Kensington staff and other travellers.
57 questions
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Manchester, United Kingdom
6 months ago
Hong Kong, China
London, United Kingdom
7 months ago

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Questions? Get answers from Park Grand London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent Location”
 of 5 bubbles shawnsR1857CR, 13 Feb 2017 | Read review
“Book direct with hotel as they may have offers available.”
 of 5 bubbles Gra-and-Bec, 10 Feb 2017 | Read review
“Ask for some kind of fan, rooms are boiling!”
 of 5 bubbles caraghs2016, 29 Jan 2017 | Read review
“Ask for a higher floor, check the window make sure it isn't dripping with water.”
  • puddles of water
  • Window condensation and single pane
 of 5 bubbles jakeelogan, 28 Jan 2017 | Read review
“Very comfortable and very well equipped with tea/coffee making facilities/fridge/micro-wave. ”
 of 5 bubbles donalc65, 27 Jan 2017 | Read review
5 of 5