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Park Grand London Kensington

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#179 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Park Grand London Kensington
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1,956 Reviews from our TripAdvisor Community

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Showing 1,675: English reviews
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London, United Kingdom
Reviewed yesterday NEW

My twin and I were given afternoon tea as a birthday present along with my twins daughters. We went along 25th March and warmly greeted by Nick. He looked after us with kindness and interest, he even surprised us with a slice of cheesecake each with a candle.... The food was fantastic and 4 very happy full girls left (ready...

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Helpful?
Thank TracyKerry77
Cheshire
Reviewed 2 days ago NEW

Just a short break in London and this hotel was fine. Handy for Earls Court tube station which is on one of the main lines to get around the city. Stayed in a room on the 3rd floor at the front. Wasn't really that noisey as a little higher up . Room ok for the stay with a good buffet...

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Helpful?
1Thank chris m
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear chris m, Thank you for taking the time to share your feedback following your stay with us at Park Grand Kensington. Your wonderful comments commending the high levels of service received from our friendly team and the quality of our breakfast offerings is a pleasure to hear and I am delighted that you highlight our fantastic location. We hope...

Norwich, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed here for one night but wish we could have stayed longer. Next time we will. The staff are very friendly, helpful and informative. The hotel is clean and modern and the rooms have everything you need. A lovely, comfortable stay.

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Helpful?
Thank mummyt0well
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear mummyt0well, Thank you for choosing to stay with us at Park Grand Kensington and for taking the time to share your review following your most recent stay. It is wonderful to read your kind words highlighting the service that you received from our friendly team, they really do try to create a comfortable and seamless experience for each of...

haworth, NJ
Reviewed 3 days ago NEWvia mobile

Nice room Good location nice people. Reasonable price Breakfast was included and excellent. I would stay here again it is close to Kensington station. Was able to take the underground from Heathrow right to the hotel

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Helpful?
Thank geraldg10
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear geraldg10, Thank you for choosing to stay with us and for taking the time to share a review following your Park Grand Kensington experience. Your feedback is very much appreciated and I am absolutely thrilled to read your kind words commending the breakfast experience and our superb location. We look forward for your return visit. Kind regards, Arpan Ghosh...

Reviewed 4 days ago NEWvia mobile

We booked this hotel directly from the Premier Rewards website and got a 10% discount compared with the same booking on Hotels.com. For extra comfort we booked a Club double room for a 3 day stay. Our room was on the 4th floor and quiet. The hotel is nice, decor is International Hotel Style, modern sleek and discreet. Nothing too...

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Helpful?
1Thank Anne d
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Anne d, Thank you for taking the time to share a review following your recent stay with us at Park Grand Kensington. Your kind words highlighting the warm, friendly service delivered by the team and the comfort of your room is a pleasure to read and I am thrilled to hear that you had an enjoyable breakfast experience. Indeed...

Nottingham, United Kingdom
Reviewed 5 days ago NEW

Excellent hotel representing great value for money. High end feel from decor to service and well equipped rooms! Loved the free biscuits and fruit. Food was well prepared and presented and breakfast was good

Review collected in partnership with this hotel
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Helpful?
1Thank belindaf585
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear belindaf585, Thank you for taking the time to share a review following your Park Grand Kensington experience. I am delighted to hear that you enjoyed all aspects of your stay and that you highlight our well equipped rooms and the quality of the breakfast offerings. We hope to have the opportunity of welcoming you back to stay with us...

State College, Pennsylvania, United States
Reviewed 5 days ago NEW

We stayed at one of the other Park Grand hotels and will return to this one. The check-in was great. The bellhop kept checking when our room was ready and took us there immediately when it was. The room was small, but larger than the other property at which we stayed. The shower was wonderful, with a rainshower head. Unfortunately,...

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Helpful?
Thank Kathy M
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Kathy M, Thank you for taking the time to share a review following stay with us at Park grand Kensington. I am thrilled that you enjoyed the breakfast offerings and that you highlight the impressive levels of service delivered by the team upon check in. Thank you for your valued feedback regarding the broken window in your room, we...

Sunderland, United Kingdom
Reviewed 6 days ago NEW

This hotel is ideally situated for any type of London visit. Less then a 5 min walk from Earl's Court tube station and direct along the Piccadilly line from Kings Cross. The staff were very helpful and although we had 2 very minor issues, they were quick to react and full of apology, even presenting us with a bottle of...

Review collected in partnership with this hotel
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Helpful?
Thank Fotogrrluk
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Fotogrrluk, Thank you for sharing your 5 star review of your recent stay with us at Park Grand Kensington. I am delighted that you highlight our fantastic location and how the team were able to solve your issues to your utmost satisfaction. We look forward to your return visit. Best regards, Arpan Ghosh Front Office Manager

Newcastle, United Kingdom
Reviewed 6 days ago NEW

This is an excellent hotel, immaculate rooms, albeit a bit compact. Book this for your next trip to Earls Court. You won't be disappointed. The staff are so friendly and efficient.. well done to you all

Review collected in partnership with this hotel
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Helpful?
Thank williamstvd
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear williamstvd, Thank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience. It is a pleasure to read your kind words on our friendly and attentive team and that you liked our immaculate rooms! We hope to see you again very soon. Best regards, Arpan Ghosh Front Office Manager

Ellicott City, Maryland, United States
Reviewed 6 days ago NEW

I stayed here with family combining a business and fun trip in London. I will definitely be back. The staff was extremely helpful with every small detail, the rooms were clean and well stocked, including a small fridge. The breakfast was delicious. Only a one mile walk to Olympia. Great neighborhood, a 3 minute walk to tube. Exceptional customer service.

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Helpful?
Thank Kelly R
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Kelly R, Thank you for sharing your review of your recent stay with us at Park Grand Kensington. Thank you for your kinds words highlighting the well appointed room and the friendliness of the team. We look forward to your return visit. Kind Regards Arpan Ghosh Front Office Manager

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $201 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Montcalm Hotel (London) Ltd & Precis Properties Ltd and Jetsetter so you can book your Park Grand London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Hotel Style:
#110 Business Hotel in London
#138 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Kensington staff and other travellers.
58 questions
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Questions? Get answers from Park Grand London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for deals where you get breakfast included, shop around, the deal we found meant we could upgrade the room, get free breakfast all cheaper than the initial price advertised on TripAdvisor. Breakfast is buffet style and there's a big selection that is constantly replenished. ”
 of 5 bubbles Fotogrrluk, 22 Mar 2017 | Read review
“There are a few lovely rooms lower ground floor, ok if you dont mind not having a window. Those above ground floor are very good with various window views.”
 of 5 bubbles prs56, 22 Mar 2017 | Read review
“The rooms are good but remember to avoid getting the basement ones.”
 of 5 bubbles DennisSAlbertsen, 21 Mar 2017 | Read review
“Higher floors, closer to the elevator.”
 of 5 bubbles NeedATravelFix, 19 Mar 2017 | Read review
“Opt for larger room.”
 of 5 bubbles CharlieMc24, 19 Mar 2017 | Read review
5 of 5