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The Pelham

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#162 of 1,088 Hotels in London
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The Pelham
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818 Reviews from our TripAdvisor Community

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Showing 747: English reviews
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London, United Kingdom
Reviewed 6 days ago NEW

This was the third time I have stayed at the Pelham which is rated as a 5 star hotel. I had quite pleasant stays previously so I was disappointed this time not to receive the same good service. On check in the receptionist was unfriendly and didn't offer a welcome to the hotel and she was the same on check...

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Thank Angela979
Brighton, United Kingdom
Reviewed 1 week ago

Friendly, helpful staff. Very clean, stocked with all that was needed. Room overlooked street, but was very quiet. Room was located next to the lift but there was no noise at night. in a great location next to tube and near the museums. Nearby eateries to cater to all tastes.

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Thank _gbarnes1059
Luca P, Manager at The Pelham, responded to this review

Dear _gbarnes1059, thank you for your lovely comments. I am delighted to hear you enjoy your stay at The Pelham Hotel. Best wishes, Luca Perletti Hotel Manager

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 1 week ago

Wonderful boutique hotel . Great location in south Kensington . Very good restaurants next door and super professional staff always careful and helpful . Very cured details . The interior design is fabulous . Great bed quality . A real gem

Review collected in partnership with this hotel
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Thank A TripAdvisor Member
Luca P, Manager at The Pelham, responded to this review

Dear Guest, thank you very much for your lovely comments - I am delighted to hear you enjoyed your stay with us. I look forward to welcome you back to The Pelham Hotel. Thank you, Luca Perletti Hotel Manager

New York City, New York
Reviewed 1 week ago

I have stayed all over London in some of the nicest hotels in the city. I am partial to small, high-end boutique hotels (hate large chains and big hotels) and The Pelham is my new favorite. In this particular case I was looking for something more affordable because I was there on business and the client is a nonprofit organization....

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Thank heidiknyc1
Luca P, Manager at The Pelham, responded to this review

Dear heidiknyc1, Thank you for your lovely review, I am delighted to hear you enjoyed your stay and The Pelham is now your favourite hotel in London. We look forward to welcome you back in the near future. All the best, Luca Perletti Hotel Manager

Norwich, United Kingdom
Reviewed 2 weeks ago

Classy hotel, very comfortable and clean. Friendly service, great location. Room was also quiet, with no noise from neighbouring rooms. Wish all hotels were like that. Pretty much ticks all the boxes and will recommend it to friends and family. Shame we couldn't stay longer!

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Thank O2300EVchris
Luca P, Manager at The Pelham, responded to this review

Dear O2300EVchris, Thank you for your lovely review. We look forward to welcome you back in the near future. Best wishes, Luca Perletti Hotel Manager

Furstenwalde
Reviewed 2 weeks ago

Very friendly Hotel, with nice rooms and perfect Employee. Great Location near by Underground, bus station. Rooms a Little bit to small, but Lovingly furnished. The breakfast was not so good. For two persons 50 pounds. And Definitely too little choice.

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Thank 561patrics
Luca P, Manager at The Pelham, responded to this review

Dear 561patrics, thank you for taking the time to share your experience, I am delighted to hear you enjoyed your stay at The Pelham. I am sorry to hear you found our breakfast too expensive and no much choise - we have a wide selection: from Continental breakfast including Freshly baked pastries, breads, cakes, cured meat, selection of cheeses, smoked...

Exeter, United Kingdom
Reviewed 3 weeks ago

Our room was not particularly spacious, nor did it have a view, but the decor was pleasant and it contained all that we needed (and this is after all central London!) The staff at reception were friendly and helpful. The location opposite South Ken tube was perfect for all that we wanted to do over the weekend. A great place...

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Thank Taralyn_12
Luca P, Manager at The Pelham, responded to this review

Dear Taralyn_12, thank you for your lovely comments. I am delighted to hera you enjoyed your stay at The Pelham Hotel. We look forward to welcome you back in the near future. Thank you, Luca Perletti Hotel Manager

Annapolis, Maryland
Reviewed 3 weeks ago

The Pelham's location is sheer perfection. The staff makes a point to get to know you and lookout for you. The main floor is lovely and quiet and beautifully appointed. The library is the perfect sanctuary after a busy day seeing the sights or an evening at the theater. Although our room was tiny, it was quiet and our bathroom...

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Thank Miscue2013
Luca P, Manager at The Pelham, responded to this review

Dear Miscue2013, thank you for taking the time to share your experience. I am delighted to hear you enjoyed your stay with us. I wanted to inform you we are currently in the process to charge our carpets in the rooms. We look forward to welcome you back in the near future. Thank you Luca Perletti Hotel Manager

denver, CO
Reviewed 4 weeks ago

Have you ever pictured yourself enjoying the quiet luxury of a 5 star, charming hotel property in the center of London? You know, there you are in a storybook setting: enjoying the perfect drawing room and impeccable service of a boutique hotel. And there’s even a paneled library complete with book-lined shelves. You’re curled up in a cozy armchair as...

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Thank ms.marbs
Luca P, Manager at The Pelham, responded to this review

Dear ms.marbs, thank you for such a lovely words - I am delighted to hear you enjoyed your stay at The Pelham Hotel. All the best, Luca Perletti Hotel Manager

Balmain East
Reviewed 4 weeks ago

Great staff, great breaky and very cosy and quant! Staff really looked after us and nothing was a problem and they did everything perfectly, Good value for money re the food and we needed additional services and they were very accommodating and helpful staff I'll be back. Note right near the underground so brilliant and easy to get around.

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Thank F1915CXchrisd
Luca P, Manager at The Pelham, responded to this review

Dear F1915CXchrisd, thank you for your lovely review. I must say I am a bit disappoited so see you score us such a low score if you enjoy your stay with us. Best wishes, Luca Perletti Hotel Manger

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
The Pelham is a unique, stylish boutique hotel in the very heart of South Kensington. Each and every room has been individually designed by Kit Kemp, blending the enchantment of English style with modern colours and flair, The Pelham has been described as one of London's finest townhouse hotels. Our guests have the privilege of exclusive use of the wood paneled drawing room and library both with open fireplaces, business centre as well as our 24-hour fitness room. Kensington is awash with boutiques, bars and bistros not to mention our own Bistro Fifteen with our mouth-watering and sumptuous menu, inspired by fresh quality ingredients and flavours of the Mediterranean Cuisine. In our BAR 15 discover our selection of organic wines together with our home made terrines. Our stylish Event Suites can be transformed from a corporate meeting area into a glamorous space for private dining, drinks receptions, baby showers and afternoon teas. Minutes from the Victoria & Albert and Natural History Museums, Harrods, Hyde Park and The Royal Albert Hall, The Pelham really is the perfect foundation for your sophisticated stay in London. ... more   less 

Additional Information about The Pelham

Address: 15 Cromwell Place, London SW7 2LA, England
Region: United Kingdom > England > London > South Kensington
Price Range: $334 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Pelham 5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Pelham Hotel London
Hotel Style:
#96 Business Hotel in London
#126 Luxury Hotel in London
#171 Family Hotel in London
#200 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Pelham staff and other travellers.
8 questions
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Questions? Get answers from The Pelham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms that are on the upper levels”
 of 5 bubbles Angela979, 19 Feb 2017 | Read review
“Ask for a quiet room but one that has been updated.”
 of 5 bubbles Miscue2013, 31 Jan 2017 | Read review
“Red Room: Remote, near meeting & lounge space. Quiet except for small echoes from outside. Comfortable bed, I highly recommend!”
 of 5 bubbles Z6253KUkellyb, 8 Dec 2016 | Read review
“Choose a room that does not have noise from the train station!”
 of 5 bubbles nomibal, 4 Dec 2016 | Read review
“Non-street facing rooms are very quiet”
 of 5 bubbles 657jeffreyn, 29 Nov 2016 | Read review
5 of 5