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    The Pelham - Starhotels Collezione

    913 reviews
    #192 of 1,080 Hotels in London
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    15 Cromwell Place, London SW7 2LA, England
    011 44 20 7584 6601
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    US$249
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    US$236
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    US$248
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    Certificate of Excellence
    Traveller (166)
    Room & Suite (163)
    Dining (39)
    Overview
    4.5
    913 reviews
    • Excellent62%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “south kensington tube station”(83 reviews)
    “honor bar”(19 reviews)
    “honesty bar”(26 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    5 Star Hotel
    All hotel details
    Contact Info
    Hotel website
    011 44 20 7584 6601
    15 Cromwell Place, London SW7 2LA, England See on map
    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (913)
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    Traveller rating
    518
    209
    65
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    5
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    518
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    Show reviews that mention
    All reviewssouth kensington tube stationhonor barhonesty bargreat locationdrawing roomthe natural history museumvictoria and albert museumdirectly across the streetsmall hotelcharming hoteltube stopgreat roomthree nightsperfect staycomfortable roomsafternoon teathe ground floor
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    1 - 5 of 819 reviews
    Reviewed 3 weeks ago
    English Gem

    I have stayed at this hotel several times in the last several years on my visits to London. The location in very convenient to restaurants, museums, and the Kensington tube station. The hotel has a lot of old world charm and decorated very thoughtfully. The...More

    1  Thank avaku
    Response from Luca P, Manager at The Pelham – Starhotels CollezioneResponded 2 weeks ago

    Dear avaku, thank you for your review, We're delighted you had a great time! Please do come and visit us again soon. Best wishes, Luca Perletti Hotel Manager

    Reviewed 3 weeks ago via mobile
    Very nice and perfectly located

    Perfect spot for a London visit. Buses and underground are less than a minute away. Museums across the street. Restaurants all around. The hotel is very well decorated. With a lot of English class. Service is perfect. Rooms are very good. And the restaurant is...More

    1  Thank Francisco C
    Response from Luca P, Manager at The Pelham – Starhotels CollezioneResponded 2 weeks ago

    Dear Francisco C, thank you for your lovely review, I am delighted to hear you enjoyed your stay at The Pelham. We look forward to welcome you back in the near future, Best wishes, Luca Perletti Hotel Manager

    Reviewed 7 March 2018
    Fine hotel in the heart of South Kensington--

    Stayed here last month with my wife. The Pelham is simple and straighforward: serviceable rooms, narrow hallways, international staff, and GREAT location right across the street from the South Kensington underground station. Room service is 24 hours--which always makes us happy--and the best part might...More

    Thank stardust2newyorkcity
    Response from Luca P, Manager at The Pelham – Starhotels CollezioneResponded 8 March 2018

    Dear stardust2newyorkcity, Thank you very much for your lovely review, I am delighted to hear you enjoyed your stay at The Pelham Hotel. We look forward to welcome you back in the near future, Best wishes, Luca Perletti Hotel Manager

    Reviewed 7 March 2018
    Great boutique hotel with great location

    The Pelham is a great little hotel just next to the South Kensington tube station. A better location you could not ask for. Also, there are tons of interesting shops and restaurants within a short walking distance. I would recommend a room away from the...More

    Thank Vance C
    Response from Luca P, Manager at The Pelham – Starhotels CollezioneResponded 7 March 2018

    Dear Vance C, thank you for your lovely comments and I am sorry you have found your room a bit noise. I updated your profile and we will ensure we will allocate you in one of your back facing rooms on your next stay, We...More

    Reviewed 3 March 2018 via mobile
    Perfect location for museums and Albert Hall

    Lovely hotel. Incredibly well appointed rooms. Long handled shoe horn a revelation!! Very comfy bed, so often hotel beds are too hard. Lovely big bathroom with two basins, no sharing required! Wonderfully helpful staff. Incredibly convenient for transport as right opposite South Ken tube. We...More

    1  Thank Mowys
    Response from Luca P, Manager at The Pelham – Starhotels CollezioneResponded 7 March 2018

    Dear Mowys, I am so delighted that you had a lovely stay with us and thank you for taking the time to write such kind feedback, we really appreciate it . I am very proud of my team and look forward to sharing your comments....More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Restaurant
    Room Service
    Bar/Lounge
    Fitness Centre with Gym / Workout Room
    Hotel Amenities
    Room Service
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Multilingual Staff
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Restaurant
    Bar/Lounge
    Fitness Centre with Gym / Workout Room
    Details
    Price range
    US$268 - US$555 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #96 Business Hotel in London
    #155 Luxury Hotel in London
    #198 Romantic Hotel in London
    Room types
    Suites, Non-Smoking Rooms
    Details
    Price range
    US$268 - US$555 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #96 Business Hotel in London
    #155 Luxury Hotel in London
    #198 Romantic Hotel in London
    Room types
    Suites, Non-Smoking Rooms
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    Traveller (166)
    Room & Suite (163)
    Dining (28)
    Restaurants and Bars (PRE-RENOVATION) (11)
    Business Centre & Event Rooms (5)
    Amenities (4)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
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    Questions & Answers
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    mogHongKong
    24 February 2018|
    AnswerShow all 4 answers
    Response from ge0rgina1959 | Reviewed this property |
    No kettle, the deluxe rooms are quieter and more roomy, no safe that I remember. I think you can ring down for tea/coffee.
    1
    Vote
    haileygril
    2 May 2017|
    AnswerShow all 3 answers
    Response from Luca P | Property representative |
    Hello, Yes the Pelham have a new AC system put in place last year. The Eurostar train leaving from St Pancras - is about 30 minutes by car and 20 minutes by the Piccadilly line. We look forward to welcome you to Thr Pelham... More
    1
    Vote
    Oldbailey321
    16 March 2017|
    AnswerShow all 3 answers
    Response from Jan D | Reviewed this property |
    We stayed November 2016. It certainly didn't require renovation then. I would contact the hotel direct if concerned. It is a beautiful and convenient place to stay.
    0
    Votes
    1234
    Room Tips
    "Ask for upgrade to executive room...these are slightly larger than regular rooms with spacious bathrooms."
    Read review
    "Get a room away from the front of the hotel"
    Read review
    "Deluxe rooms"
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    "Higher up is better, it's just busy in London!"
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