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Ascott Mayfair

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Ascott Mayfair
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199 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Santiago, Chile
Reviewed 21 June 2016

The apartment was very well had the two rooms were separated with a good living in between, without there being uncomfortable because of its proximity. Mayfair is very central, elegant and quiet. The price, like everything in London is expensive.

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Helpful?
Thank EAUC
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear EAUC, Thanks for the feedback. Glad to hear you were comfortable during your stay with us. We hope to see you again soon. Kind Regards, Paul Cahill | Residence Manager

Grantham, United Kingdom
Reviewed 7 June 2016

Lovely location nice and quite! very clean comfortable beds and apartments, staff cant do enough for you! We stayed in room 601 with fiends which was very spacious, with complimentary champagne and chocolates. Thanks

Review collected in partnership with this hotel
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Thank lindsann
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear lindsann, Thank you for your kind comments about your recent stay with us. We look forward to welcoming you back again in the near future. Kind Regards, Paul Cahill | Residence Manager

Newport Beach, California
Reviewed 16 May 2016 via mobile

We stayed there for six nights. The apartment we checked in (108) was so run down and in my Opinion in no shape to be rented out. The carpets were stained, the sofa bed in the living room was so torn we couldn't sit on it because the pillow kept falling off. The wardrobe door knob was falling down all...

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Helpful?
Thank Hani A
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear Hani A, Thanks for your feedback about your recent stay. Once again please accept my sincere apologies for the obvious deficiencies you encountered during your stay. Clearly we got it wrong but it is encouraging to read you would allow us another opportunity to make things right. I have shared your comments about Tiziana and the rest of the...

Aiken, South Carolina
Reviewed 25 April 2016 via mobile

Ok, yes, the Ascott Mayfair is fairly... Tired. She desperately needs a complete renovation but, that being said, the rooms are apartment style and very roomy for London standards. A full kitchen is very convenient to store snacks and get yourself a hot cup of tea. Great for children. The location is fabulous in Mayfair. Excellent Resteraunts close by (...

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Helpful?
Thank errn94
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear Reviewer, Thank you for sharing your comments. Glad to read that overall you enjoyed your stay. As you stayed with us some time ago now, we since now have a fantastic team of staff that I am sure would impress and delight you. We look forward to welcoming you again in future. Kind Regards, Paul Cahill | Residence Manager

Richmond, Virginia
Reviewed 11 April 2016

Our family of 4 (kids 13 and 11) thoroughly enjoyed our 8-day stay in the 1bedroom deluxe apartment. This hotel has so much charm--not a new, modern feel, but a historic, comfortable feel. It's located in the quiet--and swanky--district of Mayfair. We could barely count the Bentleys and Lamborghinis parked on the street! The service was wonderful--the front desk helped...

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2Thank mommydoctor
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear Guest, Thank you for your wonderful review of your recent stay with us. It was fantastic to hear that you enjoyed your time in London and great to know that Ascott Mayfair London played a part in that for you and your family. Please do get in touch when coming to London again as we would be delighted to...

California
Reviewed 5 April 2016

We were very happy to stay here! Everybody was very friendly and tried helping us with anything we needed! Excellent hospitality! Clean, friendly, good size apartments! Everybody at the receptionist was very helpful and very professional. The bellboy was also such a friendly guy! Always there to help and greet you with a big smile on his face. Don't know...

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1Thank nvaldez2016
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear nvaldez2016, Thank you for sharing your feedback on the Trip Advisor community. It was lovely to read your kind comments about your recent stay with us. I have shared your feedback about our Porter you encountered with our Housekeeping Manager and I am sure you will make his day. We hope to see you again in the future at...

Munich, Germany
Reviewed 20 March 2016

I just love the Ascott. Great location, fab service and if you get the right deal, an absolutely perfect place to rest your weary head. There's even ample on-street parking outside for your Bentley - but make sure you don't mix up which one, they're pretty common in Mayfair. I've stayed here twice now and will be back!

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2Thank Simon J
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear Simon J, Thanks for taking the time to share with everyone your comments about your recent stay. Great to read you had such an enjoyable experience. I don't think you will have any troubles with parking your Bentley out the front of the hotel as it is mostly Ferrari's and BMW's so you should be safe. My team and...

Ann Arbor, Michigan
Reviewed 19 March 2016 via mobile

The Ascott Mayfair, never disappoints. Stayed here about 10 times over the course of the past 15 years and it is as a big a part of my London memories as any. Travelled for business a lot and this was always my first choice for a hotel. The staff are amazing, the rooms are nice and the location is perfect....

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1Thank nave0510
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear nave0510, Thanks for your kind comments from your recent stay. Glad you had a great experience and we value your continued custom. We look forward to welcoming you back to the Ascott Mayfair London in the future. Kind Regards, Paul Cahill | Residence Manager

Aberdeen, United Kingdom
Reviewed 24 February 2016

I stayed here with a group of friends and had an excellent stay! The staff are accommodating and friendly. Rooms are a good size, modern and very clean! The kitchen is the only thing that lets this apartment down - the microwave oven doesnt work very well. We had one issue with our room and it was resolved very quickly...

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2Thank Rebecca220195
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear Rebecca220195, Thanks so much for taking time out to share your experience on the Trip Advisor community. Great to read overall you had an enjoyable experience. We look forward to welcoming you back in the near future when you are next in London. Kind Regards, Paul CAHILL | Residence Manager

Southampton, United Kingdom
Reviewed 21 February 2016

This apartment block is part of the Ascott group who also own Citadine apartments dotted around cities all over. We stayed here as a family group of 5 for an overnight stay in London for a 21st birthday weekend to use it as a base. These are serviced apartments in the heart of Mayfair. We had a 2 bedroom apartment...

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Helpful?
Thank Clarioner1966
Paul_GM_Ascott, General Manager at Ascott Mayfair, responded to this review

Dear Clarioner1966, Thank you for sharing your experience of your recent stay with us. It was pleasing to see you had an enjoyable time in Mayfair and that you were able to take advantage of our great location. I have taken your feedback on board and will share with my team, We look forward to being able to welcome you...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Operated by the world's leading serviced residence company - The Ascott Limited - experience luxury and ultimate service while residing in Mayfair, London's most exclusive district. Surrounded by museums, stylish restaurants and grand theatres, you can relax and enjoy the sophistication of these boutique accommodations while on business travel or a weekend retreat. The 1920s Art Deco building combines all the comforts and amenities of home with an extensive range of facilities and personalised services. Enjoy the best of London while indulging in the spacious comfort of a luxury London serviced apartment. Choice of Serviced Residence Designed and furnished to reflect the sophistication of the Art Deco period, the apartment sizes range from studios residences to expansive three-bedroom suites. Each apartment has a fully-equipped kitchen and optional separate living area. They are ideal for those who desire spacious comfort when on business trips and leisure vacations. Ideal Location: Guests staying at the Ascott’s London serviced apartments are within walking distance or a short journey from many of the most popular attractions and shopping areas. The rich vibrancy of the city, highlighted through the various museums, opera and dining locations, are just at our doorsteps. Spacious Comfort & Personalised Service: Experience the exceptional services you desire and the benefits of exclusive luxury accommodation in London. Breakfast leisurely in The Terrace while viewing the gardens and unwind with cocktails at The Club Lounge. You can relax in the comfort and security of your own private apartment. 24-Hour reception, Board room, Broadband Internet access, 6-day maid service (excluding Sundays), Fitness centre, Grocery shopping services, Laundry & dry cleaning services, Room service from external restaurants, Steam & sauna room. ... more   less 

Additional Information about Ascott Mayfair

Address: 49 Hill Street, London W1J 5NB, England
Region: United Kingdom > England > London > Mayfair
Price Range: $236 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ascott Mayfair 4.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Ascott Mayfair London
Ascott Mayfair Hotel London
Hotel Style:
#368 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ascott Mayfair staff and other travellers.
4 questions
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Wolverhampton, United Kingdom
over a year ago
Milwaukee, Wisconsin
Jerusalem, Israel
8 months ago

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Questions? Get answers from Ascott Mayfair staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“new carpets needed throughout building”
 of 5 bubbles williampD8682PO, 28 Jul 2016 | Read review
“Choose rooms at higher floors.”
 of 5 bubbles CC_KL_50, 15 Dec 2015 | Read review
“High floor rooms at the back. Ours was 7th floor room 702.”
 of 5 bubbles Akulum, 27 Nov 2015 | Read review
“Higher rooms were quieter”
  • Wide Pano of room
 of 5 bubbles ATL_MEW, 26 Oct 2015 | Read review
“Room G02 badly needs a makeover.”
 of 5 bubbles JulieM452, 4 Oct 2015 | Read review
5 of 5