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London Marriott Hotel Grosvenor Square

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1,330 Reviews from our TripAdvisor Community

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Showing 1,245: English reviews
Reviewed yesterday NEWvia mobile

Even tho this hotel is located in a very prime area, it is still 15-20 mins walk away from major areas such as Piccadilly Circus , oxford Cir etc. The room rates are as expensive as you'd expect in london, but for this pricing I wouldn't repeat. The bed is very comfortable, the toilets are old, internets good. Gym is...

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Helpful?
Thank spotkav
Sydney, Australia
Reviewed 3 days ago NEW

Typical Marriott standard with reasonable beds and reasonable clean but small rooms. The location midst in Mayfair is very good for shoppers but bad for Theater goers, Opera and music lovers, etc. Amenities and services are pretty basic: a limited number of restaurants and bars which are very busy and all with back ground music. There was a special event...

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Helpful?
Thank gary w
Guest Relations G, Guest Relations Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us at the London Marriott Grosvenor Square. I was pleased to red that you made the most of our location for shopping. I was disappointed to read that your stay was interrupted by music from an event taking place in the hotel. I sincerely apologise...

Metro Manila, Philippines
Reviewed 3 days ago NEWvia mobile

Very warm welcome by the receptionist. Very well taken care of. Good location and quality facilities. The house keeping is very helpful of all your request and needs. The room is clean and neat. Very organize and fast service Keep up the good work!!!!

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Helpful?
Thank irwin1985
Zug, Switzerland
Reviewed 3 days ago NEWvia mobile

I am at the Marriott quite frequently as our offices are just around the corner. It's location is very convenient with Regent and Oxford Street a short walk away and Grosvenor Square is quiet and beautiful. The hotel has everything you would expect from a Marriott (I have been in many Marriott's around the globe and was never disappointed): top...

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Helpful?
Thank Frank B
Cairo, Egypt
Reviewed 5 days ago NEWvia mobile

Enjoyed my stay very much. The location is amazing with Bond Streetstatuon 3 minutes walking distance...and the always amazing oxford street nearby... The executive rooms are very spacious Saff are very nice...especially the Guy and Girl running the Club Lounge...they were extra friendly... The price yet is not that good....u can get cheaper rooms in around the area

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Helpful?
Thank Moustafa M
Philadelphia, Pennsylvania
Reviewed 6 days ago NEWvia mobile

We have stayed here many times but brought both our children this time. Booked the one bedroom suite. I highly recommend this room for families. Two very large rooms and a large bathroom. We had executive lounge privileges which were very nice. The staff is friendly and helpful and made our stay comfortable. Very well kept housekeeping is great! The...

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Helpful?
Thank aweiss00
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear aweiss00 Thank you for taking the time to submit a review on TripAdvisor. I was very pleased that you found our one bedroomed suites sufficient for your needs, these are great rooms for families to make use of. It is wonderful to read that you had a great stay overall. I do hope we will have the opportunity of...

Folkestone, United Kingdom
Reviewed 6 days ago NEWvia mobile

My wife and myself stayed here whilst visiting nearby Winter Wonderland. Excellent location with many good restaurants and bars within walking distance. Reception staff friendly and efficient as were Concierge. Having paid over £400 for one night including breakfast we would have been disappointed had this not been the case. Guest room small but clean and well furnished. We were...

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Helpful?
Thank pikey1960
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear pikey1960 Thank you for taking the time to submit a review on TripAdvisor following on from your recent stay with us. I was very glad to see that overall you had a good stay with us and found our staff to be friendly an efficient and the hotel to be in a good location for your needs. I am...

Dubai, United Arab Emirates
Reviewed 6 days ago NEWvia mobile

A nice location hotel near to Oxford street. The rooms are small this how London hotels famous for. Didn't like their breakfast but the stuff were friendly. If your interest is location I will go for it. Rooms are clean and they have turndown service.

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Helpful?
Thank Khaliduae
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Khaliduae Thank you very much for the review which you submitted following on from your recent stay with us. I was sorry to read you did not find our breakfast to your tastes and would welcome more specific feedback in order to review with our executive chef. Thank yo ufor your comments and I certainly hope we will have...

Reviewed 6 days ago NEW

This was my third stay in Marriott Grosvenor Square. The service has never disappointed me. The reception is really helpful and ready to do everything needed to support the guests. The hotel itself is a complete disaster. The rooms are small, the conditioning is amazingly noisy, the bathroom is far away from my understanding for five stars hotel.

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Helpful?
Thank Jivko I
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Jivko I Thank you for taking the time to submit your comments on TripAdvisor following on from your recent stay with us. I was very sorry to read that your stay on this occasion fell below your expectations. Being a former Town House and a central London Hotel some of our rooms are on the smaller side and with...

Reviewed 1 week ago

I was here for one night before moving to a higher end hotel for the rest of my trip. I arrived about 10pm. There was no door man present so I needed to go in to get help with my considerable baggage. From there on in everything was great. Service friendly and professional. The room was small, but this is...

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Helpful?
Thank SamLP1022

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Maze Grill Mayfair
Maze Grill Mayfair
Cuisines: Steakhouse, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the fashionable Mayfair neighbourhood, the London Marriott Hotel Grosvenor Square offers a timeless blend of elegance and comfort. First built as a stately townhouse, it has evolved into an exclusive hotel that infuses contemporary chic with classic luxury and exceptional personal service. Indulge in Gordon Ramsay's Michelin Star 'Maze' restaurant, host inspired events and enjoy our hotel's ideal access to Hyde Park and the West End. ... more   less 

Additional Information about London Marriott Hotel Grosvenor Square

Address: Grosvenor Square, London W1K 6JP, England (Formerly Marriott London Grosvenor Square Hotel)
Region: United Kingdom > England > London > Mayfair
Price Range: $333 - $870 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Marriott Hotel Grosvenor Square 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Marriott London
London Marriott
Hotel Style:
#232 Romantic Hotel in London
#270 Family Hotel in London
#274 Luxury Hotel in London
#314 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Marriott Hotel Grosvenor Square staff and other travellers.
14 questions
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Questions? Get answers from London Marriott Hotel Grosvenor Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites with Balcony and access to the Lounge.”
 of 5 bubbles 318garyw, 2 Dec 2016 | Read review
“One with a quiet air conditioning. Not sure if there are such.”
 of 5 bubbles , 29 Nov 2016 | Read review
“be careful about square view rooms, windows might be too small”
 of 5 bubbles Freewill7, 28 Nov 2016 | Read review
“Balcony Suite”
 of 5 bubbles jimster_12, 9 Nov 2016 | Read review
“when booking on-line, make sure your room matches the photo shown on website or they may put you in a smaller room.”
 of 5 bubbles LarryF651, 9 Nov 2016 | Read review
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