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London Marriott Hotel Grosvenor Square

Marriott HotelsUS$272*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$558*
US$272*
US$299*
US$558*
US$272*
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London Marriott Hotel Grosvenor Square
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1,479 Reviews from our TripAdvisor Community

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There are newer reviews for London Marriott Hotel Grosvenor Square
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Showing 1,378: English reviews
Dubai, United Arab Emirates
Reviewed 20 May 2015 via mobile

I have stayed here before but previously I booked an executive room directly online with the hotel so did not have any issues. This time I booked a double room via Expedia and paid upfront for the room, WiFi and breakfast. Was given a tiny room right opposite the lift so noisy throughout the day. Went to reception several times...

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Helpful?
Thank rupesh h
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear rupesh h Thank you very much for taking the time out of your day to submit a review on TripAdvisor following on from your recent stay with us. I would like to sincerely apologise to you for your recent experience with us, I can assure you this is absolutely not in line with our usual high levels of service....

New York City, New York
Reviewed 20 May 2015 via mobile

My family loves London. We like museums, soccer (football), old buildings, shopping, parks. You name it, we want to do it all. Grosvenor Square is the perfect hotel to launch all your London adventures. The service - from the front desk to the executive lounge to the housekeeping- was all excellent. Not s single complaint. As a matter of fact-...

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Helpful?
1Thank Jcook92
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Jcook92 Thank you very much for your review on TripAdvisor following on from your recent stay with us. Thank you so much for your wonderful feedback regarding the staff, particularly those you encountered in the executive lounge, it is always a please to read comments such as this. Thank you again and I do hope we will see you...

New York City, New York
Reviewed 20 May 2015

Hotel is in a good location within a few blocks of Oxford St and Selfridges. Staff is polite and helpful but in my experience having Ritz Gold status doesn't mean much except an acknowledgment unless you ask. With my Gold Ritz rewards I was not offered an upgrade. I could have an upgrade for $75 per night, making my room...

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Helpful?
Thank Metalligal007
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Metalligal007 Thank you for taking the time to review your recent stay with us on TripAdvisor. I am frustrated your arrival experience was so poor and you ended up feeling not valued as a Marriott rewards member. Our rewards members are the foundation of our hotel and the brands success. Our arrival processes are based around recognising that. Clearly...

Reviewed 19 May 2015 via mobile

The room was lovely and well presented...however not big enough for 4 people as it states, double double room. Also only left enough towels etc for 3 but was easily remedied with a call to reception. Excellent location for city shopping. Overlooking a little park and the borris bikes are just outside. Overall a nice stay.

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Helpful?
Thank Jody P
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Jody P Thank you very much for taking the time to review your recent stay with us. Thank you for your feedback regarding the room you were allocated however I was pleased that overall you enjoyed your stay with us. I do hope we will have the opportunity of welcoming you back. Kind Regards Ian Pask

Vail, Colorado
Reviewed 17 May 2015

We like staying in Mayfair and around Grosvenor Sq. It is close to the tube, shopping, the West End, and good restaurants. It is quiet. While this hotel is a bit larger than some of the boutique hotels in the area, it still has a personal feel with very friendly staff and dedicated customer service personnel. (Thanks go to Sophie...

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Helpful?
Thank Pamelavail
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Pamelavail Thank you very much for your lovely detailed review following on from your recent stay with us. I really appreciate all the feedback you have left, this is of course of utmost importance to us to ensure our standards are being maintained. I have shared your review with the team and have passed on your feedback regarding the...

Reviewed 15 May 2015 via mobile

We stayed for 3 nights in a beautiful room with garden terrace. It was so clean, all the amenities we required and had the most comfortable bed. What really made this hotel fantastic for us were the staff- all very helpful and attentive, without being intrusive- they genuinely couldn't do enough for you. We made good use of the club...

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Helpful?
1Thank oonagh b
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear oonagh b Thank you very much for taking the time out of your day to submit a review on TripAdvisor following on from your recent stay with us. I am so pleased that you enjoyed your stay with us and also got a chance to try the cocktails in the Luggage Room. Thank you for your kind comments regarding...

Ithaca,
Reviewed 15 May 2015

This is my third (or maybe fourth) time staying at this hotel. The staff are curteous, rooms clean and location perfect. Close to Bond St station and overlooking beautiful park Rooms are big and comfy!

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Helpful?
2Thank Mhb7
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Mhb7 Thank you so very much for taking the time out of your day to submit a review on TripAdvisor following on from your recent stay with us. I am so glad you got to enjoy one of our fabulous balcony rooms, a little oasis in the heart of the city. I do hope that when your travles bring...

London, United Kingdom
Reviewed 9 May 2015 via mobile

Stayed on a Monday night in December, great central location and easy to get to from all locations. Good service on check in and room was a decent size for a central London hotel, with modern amenities and a very comfortable bed. Had a slightly odd experience on getting to the room, where when I got to the room I...

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Helpful?
2Thank Matt C
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Matt C Thank you for taking the time to submit a review on TripAdvisor following on from your recent stay with us. I was very glad that you had a great stay with us overall. I would like to apologise for the experience when you arrived at your room , this is something I will certainly be following up...

Manchester, England, United Kingdom
Reviewed 6 May 2015

Our second visit. Only two nights. There was a bit of a blip when checking in as we had prepaid but the receptionist didn't pick up on this. It was quickly rectified. Clean comfortable spacious room on the 6th floor overlooking the park. Good location. The only problem with this hotel is that there is no outdoor space which is...

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Helpful?
Thank Paula P
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Paula P Thank you very much for taking the time to review out hotel on TripAdvisor. I was very glad to hear that the problem you experienced at check in was quickly resolved and didn’t detract from the rest of your stay. Unfortunately being a central London hotel we are limited with outdoor space, we do however have fantastic...

Paris, France
Reviewed 3 May 2015 via mobile

We spent 3 nights at the Marriott Grosvenor for a short holiday. The staff was friendly and the rooms were clean and comfortable. Plus, the hotel is very well situated, near the shopping streets of London. A very good experience to be repeated.

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Helpful?
Thank Rse08
Ian P, General Manager at London Marriott Hotel Grosvenor Square, responded to this review

Dear Rse08 Thank you for your review and feedback following on from your recent stay with us. I was so glad to see that you had a wonderful stay with us and may we continue to exceed your expectations in the future. Kind Regards Ian Pask

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11/06/2017 12/06/2017
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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Maze Grill Mayfair
Maze Grill Mayfair
Cuisines: Steakhouse, European, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the fashionable Mayfair neighbourhood, the London Marriott Hotel Grosvenor Square offers a timeless blend of elegance and comfort. First built as a stately townhouse, it has evolved into an exclusive hotel that infuses contemporary chic with classic luxury and exceptional personal service. Indulge in Gordon Ramsay's Michelin Star 'Maze' restaurant, host inspired events and enjoy our hotel's ideal access to Hyde Park and the West End. ... more   less 

Additional Information about London Marriott Hotel Grosvenor Square

Address: Grosvenor Square, London W1K 6JP, England (Formerly Marriott London Grosvenor Square Hotel)
Region: United Kingdom > England > London > Mayfair
Price Range: $380 - $1,062 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Marriott Hotel Grosvenor Square 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Marriott London
London Marriott
Hotel Style:
#232 Romantic Hotel in London
#262 Luxury Hotel in London
#270 Family Hotel in London
#314 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Marriott Hotel Grosvenor Square staff and other travellers.
17 questions
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Questions? Get answers from London Marriott Hotel Grosvenor Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inner courtyard view rooms - astonishingly quiet”
wwsinging, 29 May 2017 | Read review
“Pretty good on all sides. The best rooms are facing the park.”
Kubicki, 23 May 2017 | Read review
“Higher floors are very quiet. There's a pub across the street that can be heard on the lower floor.”
somabolo, 18 May 2017 | Read review
“Ask for a room overlooking Grosvenor Square.”
921rogera, 16 May 2017 | Read review
“There is a room directly in front of the elevator --- can't imagine anyone wants that!!!”
rapctny, 13 May 2017 | Read review
5 of 5
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US$272* /night
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Prices are for 1 room, 2 adults
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