Amazing stay at the Roseate Hotel! Staff are very friendly and attentive. My boyfriend and I had scheduled to visit over NYE however COVID had other plans for us! The staff at Roseate were very helpful in rescheduling and the communication from them was brilliant. We both had a treatment booked with Mara at the Aheli Spa which was simply exceptional. Mara was very knowledgable and attentive. She made us feel comfortable and talked us through the testament. She even gave us specific individual advice on our bodies after the treatment which we found very helpful. The rooms are spacious, clean and comfortable with amazing beds! We’ll definitely be back for another stay.
I booked a nice suite for 2 nights for my wife's special birthday in late Sep. The room was lovely and very romantic with a 4-poster, particularly when the staff had very kindly put rose petals in a heart on the bed (I know many hotels charge for this) but the Roseate just goes out of the way to be friendly and helpful. From booking taxis to leaving my bags there a couple of days early - nothing was too much trouble. Well done to Clarissa, Ylenia, Angeline and all the staff - great service - that's what makes a hotel stay really enjoyable. I am looking forward to returning here many times. Great breakfast, great location 2-3 mins from the tube, car parking, comfortable rooms as well!
We only stayed at the hotel in an executive king room for one night to spend a short weekend break in London. The room was very comfortable, clean and spacious. Parking was right outside the door of the hotel, I would book early as there are not many. The staff were amazingly friendly , especially Clarissa & Emmanuel. Location is great with easy access to Hyde park a few minutes walk away and Westbourne Terrace road is a lovely wide street. Will definitely stay again.
Excellent service from all staff, very friendly and polite. Fantastic room with the most comfortable bed. Was given an upgrade upon arrival which was very much appreciated. Breakfast was 5* with a great selection to choose from. Overall this is a great place to stay in a great location.
Warm, welcoming and friendly staff from the minute we arrived. Staff were attentive and happy to help. The hotel was spotless and observed to be cleaned throughout our stay adhering to COVID guidelines. The room was fantastic - we stayed in the Junior Suite. The bed was comfortable and had no problems falling asleep. During our stay we treated ourselves to one of the best massages at Aheli Spa by the wonderful and knowledgeable Mara (massage therapist). We would highly recommend one of these treatments, they won’t disappoint. The hotel is a 4 minute walk from Lancaster Gate tube station and a 5 minute walk to Paddington station as well as Hyde Park nearby. Would definitely recommend and happily stay here again!