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Mercure London Bridge

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75 - 79 Southwark Street, London SE1 0JA England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$367
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US$334
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Traveller (93)
Dining (25)
Room & Suite (17)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure London Bridge
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#241 of 1,192 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Mercure London Bridge is a flagship Mercure hotel located in the centre of London. Enjoy famous nearby attractions such as Borough Market and the Shard, whilst being surrounded by nearby shops and art galleries. On entering this charming hotel, you'll sense its unique atmosphere, making you feel at home. Every detail in the hotel has been carefully considered with your comfort in mind. Experience the hotel restaurant, Marco's New York Italian, courtesy of celebrity Chef Marco Pierre White. The hotel is suited for business hotel stays in London, as well as leisure stays, with 4 flexible meeting rooms for events or conferences for up to 60 people with AV equipment and a dedicated host. Enjoy internet access throughout the hotel. Mercure London Bridge is perfectly located for some London shopping, a cultured day out or some London sightseeing, being situated on Southwark Street, only 8 minutes from Borough Market and an 11 minute walk to London Bridge Station.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Books, DVDs, music for children
Highchairs available
Taxi service
Business Centre with Internet Access
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Room service
Safe
VIP room facilities
Wardrobe / wardrobe
Laptop safe
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, French, Russian, Spanish and 10 more
332Reviews30Q+A15Room tips
Traveller rating
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Popular mentions
Dinglejohn wrote a review 13 Oct
Wolverhampton, United Kingdom214 contributions172 helpful votes
This is one of my go to hotels in London. It’s in a great location, always well maintained, and always polite and friendly staff. Only slight issue I had this time, was breakfast as good as it was seemed a bit chaotic. They seemed in my opinion to be one or two staff members down. The poor lady who took us to our seat was run ragged. She always remained professional though and is a credit to the hotel. The choice of welcome drink for Accor members wasn’t as good in previous visits either. I’d also add that the bed was 2 singles pushed together rather than one bed, which I always find slightly disappointing. All in all we still enjoyed our stay and hope to return again
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Avoid breakfast at busy times
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Response from Bernard Panisse, General Manager at Mercure London Bridge
Responded 1 week ago
Dear guest, Thank you for taking the time to write a review about your experience following your stay with us. I am grateful for your comments and we will look into the different subjects you have been referring to. True we are a bit short of staff as many in the industry it is not an excuse but a fact. I am surprise as we didn't change anything regarding the welcome drink I will look into this. As you might know we have some rooms where the singles are pushed together next time ask the reception for another room we will be more than happy to offer you a room move. I can already reassure you that your feedback will be very helpful to us. Sincerely Bernard Panisse General Manager
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George B wrote a review 1 Oct
Farnborough, United Kingdom4 contributions
Following a major incident at Waterloo Station cancelling all the outbound trains at the end of the night, Network Rail put stranded customers up in various nearby hotels, as cabs were unavailable (fuel shortage issues). I ended up here, and it was a pleasant surprise. The staff were ready and willing to assist at 0100 in the morning. My key was handed over without question of why I was there. The shared space and bar all spotless, with good bar service. My room was spotless. A very comfortable bed, with good temperature control and an excellent shower. The morning breakfast was well-presented with helpful staff When I got home after this unexpected stay, I checked the going rates and consider this a very good value hotel for central London. Its the sort of place you dont really notice - Im glad I discovered it, in an unexpected way. A real silver-lining to a challenging situation.
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Date of stay: September 2021
Value
Rooms
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Response from Bernard Panisse, General Manager at Mercure London Bridge
Responded 2 weeks ago
Many thanks for your very nice and spontaneous comment. Our teams actually do their best to make their guests feel at home in their hotel and I can confirm to you that all of them are very proud of their job. Your feedback is a very nice reward for all of us and we sincerely hope that you will choose the Mercure London Bridge for your next stay in London. We are looking forward to welcoming you soon again. Kind regards, Bernard Panisse General Manage
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keithamara wrote a review Sep 2021
St Ives, United Kingdom401 contributions184 helpful votes
This is an adequate hotel on Londons South Bank, with adequate rooms and public spaces. Fortunately the hotel wasn't busy as the one small lift would struggle to cope especially if people were trying to socially distance. Breakfasts were good although the cooking of the food could be a bit hit and miss - grey scrambled eggs, bullet like hash browns on some days. This is an AA four star rated hotel, but only really worthy of three stars when compared to other hotels in this area. Joe was great on reception though.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Bernard Panisse, General Manager at Mercure London Bridge
Responded 4 weeks ago
Dear Guest, Thank you very much for your feedback. I am sorry to know that our hotel did not match your expectation; I am surprise regarding the lift as we have 2 lift on both side of the hotel to ensure that customer can keep social distancing, it is explained at check in to all customer. Concerning the comment of the breakfast we tried to have different than Hash brown as all the hotel proposed the same we have good return on what you call bullet but again if you did ask we will more than happy to do ash brown for you. On positive note I will certainly pass on your message to Joe who will be delighted with your compliments regarding the exclusive service he has provided you with. Thank you again for your feedback we hope to see you soon in London. Sincerely Bernard Panisse General Manager
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brido1982 wrote a review Sep 2021
Glasgow, United Kingdom78 contributions79 helpful votes
We stayed at the Mercure for 4 nights Friday to Tuesday and found the hotel excellent. Good sized room with big comfy beds, probably one of the best showers I’ve had in a hotel. All the staff friendly and welcoming. Breakfast had an excellent choice available and plenty of seating, again staff here warm and friendly. Location was easy walking distance to central London, or 2 nearby tubes if you don’t enjoy walking so far. Borough market close by which was worth a visit. Highly recommend.
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Bernard Panisse, General Manager at Mercure London Bridge
Responded 4 weeks ago
Dear guest, I thank you for your positive feedback and for pointing out our attentive, high standards of services. We look forward to welcoming you back. Kind regards Bernard Panisse General Manager
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feebee_7 wrote a review Sep 2021
Burton upon Trent, United Kingdom177 contributions118 helpful votes
3 ladies celebrating a birthday 48 hours in London. This hotel is fabulous. Do not hesitate. Spotless. Amazing service, went over and above. If you are in the Borough Market area do not hesitate. Thanks for the lovely card and cake. Very much appreciated.
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Date of stay: September 2021
Rooms
Cleanliness
Service
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Response from Bernard Panisse, General Manager at Mercure London Bridge
Responded 14 Sep 2021
Dear guest, Again HAPPY BIRTHDAY!!! Thank you so much for this positive feedback. I am truly glad to read that we have ticked all the boxes for an excellent stay. We look forward to welcoming you back "AGAIN"!. Kind regards Bernard Panisse General Manager
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PRICE RANGE
US$132 - US$356 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure london city bankside hotel london, accor london city bankside
FORMERLY KNOWN AS
Mercure London City Bankside
LOCATION
United KingdomEnglandLondonSouthwark
NUMBER OF ROOMS
144
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Frequently Asked Questions about Mercure London Bridge
Which popular attractions are close to Mercure London Bridge?
Nearby attractions include Electric Gamebox (0.3 km), Shakespeare's Globe Theatre (0.3 km), and Menier Chocolate Factory (0.3 km).
What are some of the property amenities at Mercure London Bridge?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure London Bridge?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Mercure London Bridge?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure London Bridge?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Mercure London Bridge?
Conveniently located restaurants include Lord Nelson, 'O ver, and Macellaio RC Union.
Are there opportunities to exercise at Mercure London Bridge?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Mercure London Bridge?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure London Bridge offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Mercure London Bridge?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Portuguese, and Polish.