We chose this hotel because of it's proximity to Victoria Coach Station (we were leaving the next day on a cruise from Southampton). The beauty of this location is that you can easily pull your suitcase out of the front door and to Victoria Coach Station in about 3 minutes. Super easy. Due to a late plane--we arrived late evening and the front desk apologized that our room was on the 3rd floor. I was anticipating no elevator so had packed overnight essentials in a small carryon bag. The front desk stored our large suitcases in a luggage room. The stairs are steep and narrow--would have been difficult to negotiate with our large suitcases. The hotel is also quite close to Victoria Train Station and noise from the trains might be troublesome for light sleepers--but even though our window was overlooking the train tracks, we felt that the air conditioner noise pretty much blocked out all train noise. The bed was very comfy--the room was quite small (and we were so glad our large suitcases were downstairs, because there wasn't too much extra room around the bed to walk. The bathroom was modern, spotlessly clean and larger than expected. A generous boxed breakfast was delivered to the room in the AM and included milk, cereal, danish, an egg, yogurt and a banana (if my memory serves me right). There was coffee available downstairs in the lobby. The gentlemen at the front desk when we checked in and checked out were very friendly and helpful--suggesting someplace to eat for dinner and helping us with our bags. This is a great hotel for an overnight stay near Victoria Station--the rooms are small by American standards--but the economical price was very much appreciated and the location was perfect.…
We were looking for a hotel close to Victoria Station (Coach & Train) as we would be in London for only a few days before having to get to Southampton for a cruise. This place was a two-block walk from both and from a stop on the hop on/off bus. Perfect. for us. And only a block from a great pub. The staff was great, the lobby has delicious coffees, The room was comfy but the bed was a bit small for two people. We are from the US. We would definitely return.
This is a very nice hotel very close to Victoria station, a short walk to shopping, a medium distance to Buckingham Palace and St James Park. If You're expecting a large room this isn't the hotel for you however, the hotel is updated it's clean comfortable and well worth the price. You don't go to London to sit in your room. The staff was very friendly even brought my bags to the room. We ordered a takeout breakfast that was delivered to our room everyday and was very complete with cereal muffins juice milk etc. If you were someone who is coming to London to discover the sites and not sit in your room all day I recommend this hotel. It's a good hotel to come to at the end of a long day sightseeing.
Very clean, friendly hotel in easy walking distance to Victoria train, tube, and coach stations. Box breakfast can be added for more convenience. Rooms are small like most London hotels and we had a very steep, narrow staircase that would challenge people with mobility issues. Amazing how all expected amenities can be packed into a space! You can hear the trains if you’re a light sleeper but we were too tired to care!
We had a 2 night stay for a trip to Wimbledon so wanted somewhere close to Victoria. We were put in the annex in a lower ground floor. Lovely modern room, however rock hard bed. My partner and I barely slept, not just because of the bed, but from the hum of 2 air conditioning units outside our window and also the trains on the tube line which seemed as though it was right behind the wall of the bed headboard!! No need to set the alarm - 5am they were off again. The bathroom needs an award for the smallest bathroom I have ever seen in a hotel. You had to slot your head under the shelf above the sink to brush your teeth it was that small! If you didn’t you’d be spitting onto the floor! You couldn’t even get undressed in the bathroom it was that small. We had prepaid for breakfast which we were told would be delivered to our room. It was outside our door first thing in the morning. The room is not suitable to eat breakfast in! It was a bit ridiculous trying to pour milk from a straw hole in a carton over your cornflakes. Did it go on the cornflakes? Course not it went all over the desk! It was a bit messy! The breakfast itself was fine though. We had no time to ask to move rooms as we were on such a tight schedule. I personally don’t recommend these basement annex rooms at all. Never had need to give a negative review for a hotel, but I felt disappointed with this one.…
Lovely hotel, very clean and friendly. Very close to station and Victoria Apollo. Very comfortable beds! Large double room true to size, plenty of fresh towels and good air conditioning system. Flat screen TV with working channels
Great , well priced hotel . The hotel is spacious and spotlessy clean . The room was larger than average and well maintained. We ate in the restaurant and had a lovely well priced meal . Staff were accomodating and pleasant . Would definately stay again
Clean, very adequate, newly refurbished room in Best Western nr Victoria Stations. A block away from coach station - 45 minute bus ride to Heathrow, only 6GBP when ticket bought a day in advance -cheaper?/faster/easier than the underground!
Basic hotel, but had everything I need, as only used it as somewhere to sleep after a long day in London. Room was clean, shower in bath room, Was a bit noisy as train station close by. Would stay again as local to everything you need for a trip to London.
I had booked two nights at this hotel well in advance and on my day of arrival the hotel cancelled on me stating my card was invalid (it was not!) - I immediately called and they took zero accountability, tried to blame it all on Booking.com and refused to reinstate my booking. A new booking wouldn’t have meant I was out of pocket by over £100. I am in London for medical treatment and so this caused considerable last minute stress for me and the receptionist I spoke to on the phone was extremely rude and unsympathetic and essentially tried to pass the buck. Disgusting that hotels can get away with this. Had to book another hotel last minute and was out of pocket as a result.