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DoubleTree by Hilton Hotel London -Tower of London

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#205 of 1,078 Hotels in London
Certificate of Excellence
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5,075 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London -Tower of London
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Showing 4,189: English reviews
Fort Mill, South Carolina
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 days ago NEW

I was traveling with my brother, who was on a business trip. The hotel seems to be geared toward business travelers, more 'function' than luxury. Rooms were quite small (mist-free mirrors in tiny bath were a must since you can't leave the door open when traveling with others ;) ). For the price of the room it seems breakfast should... More 

Helpful?
Thank stuff4donna
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "stuff4donna" Thank you for your review and valuable feedback, we are pleased that you enjoyed your time with us and found our staff to be helpful and accommodating. We hope you have the opportunity to revisit us again in the near future. Kind regards Amy More 

Luxembourg
Level Contributor
140 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 5 days ago NEW

I enjoyed every minute of the 3 night stay I had a Double Tree by Hilton London Tower of London. Check-in was easy, I arrived 8am, I was able to check-in but my room was not ready. It was not a problem for me as I could leave my luggage, go out enjoy my day and when I returned after... More 

Helpful?
Thank olchju
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "olchju" Thank you for taking the time to share your experience on Trip Advisor, we are thrilled that you had a fantastic stay with us and found the service and amenities convenient to your needs. We hope to have the pleasure of welcoming you back to the hotel in the future. Kind regards Amy More 

Northern Ireland, United Kingdom
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 6 days ago NEW

Hotel has modern decor. Rooms are quite small but adequate. Beds are comfortable. The bedrooms are well soundproofed never heard any traffic & even quite in the corridors. Staff are very friendly & polite. Welcome cookie at checkin is a nice treat. Breakfast choice is excellent. Within walking distant to tube stations. Would definitely revisit.

Helpful?
2 Thank Tyoine
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "Tyoine" We really appreciate your kind words and positive feedback, and it is wonderful to learn you would definitely return. Thank you once again for choosing the Doubletree Tower of London. Best regards Amy More 

Reading, United Kingdom
Level Contributor
661 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
Reviewed 1 week ago

We stayed on a Saturday night. The reception and public area on the ground floor are good with a pleasant atmosphere. The corridors to the rooms are very corporate and I guess what you would expect for a hotel in the city. The rooms were quite small compared to other Hiltons I have stayed at yet still very comfortable. The... More 

Helpful?
Thank Wendy119186363
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "Wendy119186363" Thank you for taking the time to leave your feedback on Trip Advisor. I am pleased that overall your stay was a happy one and that you enjoyed many aspects. We hope you will choose our hotel again when back in London. Kind regards Amy More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

This tends to be my hotel of choice if I stay in London, so I can't talk to everything they offer here. My latest stay saw me checking in very late as I had to work till midnight, I arrived and was checked in immediately which was appreciated. Very friendly staff at check-in. My room was really what I would... More 

Helpful?
1 Thank Duncan F
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "Duncan F" Thank you for your kind review, we are so happy to be your hotel of choice when staying in London. I am glad you found everything spot on and we look forward to your next stay with us. Best regards Amy More 

Glenside, Pennsylvania
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

We paid $2480.30 for two rooms for two nights. We were later billed an additional 475.00 pounds sterling for a room that we supposedly did not use and did not cancel. But we had spoken with a Hilton employee who indicated that she had simply taken care of the matter and yet, this did not seem to matter to the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank samueltlogan
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "samueltlogan" I am concerned to read your review and learn of the issues you have encountered. To allow us to investigate further and assist you please can you contact us directly with your reservation details at lontl.guestrelations@hilton.com We look forward to hearing from you. Kind regards Amy More 

Chelmsford, United Kingdom
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 1 week ago via mobile

Booked two rooms for four friends, Friday and Saturday. Check in was quick and easy (hot chocolate cookie was a nice touch). Very pleased with our room, everything we needed including tea and coffee, fridge, safe, iron, hair dryer, PC/flat screen TV. We didn't have breakfast, seemed a little pricey and people were queuing. We found Wetherspoons round the corner!... More 

Helpful?
1 Thank karensutterby
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "karensutterby" Thank you for taking the time to share your review with us, we are thrilled you had a brilliant stay with us. We are so glad you got to experience our amazing rooftop bar Skylounge, we hope you get the chance to return very soon. Best regards Amy More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Stayed at this hotel for the 2nd time as we loved it when we stayed for a couple of nights in April this year. It's a perfect location to use as a Base with the underground at Tower Hill just round the corner and loads to see and do within walking distance from the hotel. We stayed in a suite... More 

Helpful?
1 Thank alfiewynn
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "alfiewynn" It is a pleasure to welcome you back to the Doubletree Tower of London hotel! We are thankful for your special mention towards our team members and highlighting their great work. I will be happy to share your feedback with the team. We look forward to you next visit in April! Best regards Amy More 

Tartu, Estonia
1 review
Reviewed 1 week ago

The hotel is located near metroo and train station, which gives good axcesse to the City and airports. Rooms were quiet and clean. Love the Apple tecnology in the rooms and the cookie given in reseption. Also rooms are spaceos and big Windows.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 260kerstinl
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "260kerstinl" Thank you for choosing the Doubletree by Hilton Tower of London for your recent stay, we are happy to learn you had a great stay and found our hotel convenient to all your needs. We hope to have the pleasure of welcoming you back very soon. Kind regards Amy More 

Stratford-upon-Avon, United Kingdom
Level Contributor
126 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 1 week ago via mobile

We stayed for 2 nights meeting some friends there. Great location just 2 mins from Tower Hill station. Very modern and stylish hotel. Very busy at check in but staff were welcoming and informative. The warm cookie on arrival was a nice gesture. Our room was a king size standard. Very clean with a comfy bed. Good shower with the... More 

Helpful?
1 Thank Reevesygirl
Amy F, Guest Relations Executive at DoubleTree by Hilton Hotel London -Tower of London, responded to this review

Dear "Reevesygirl" We are delighted to receive your positive feedback and thrilled you enjoyed your time with us and enjoyed many aspects from the location, our rooms and Skylounge. We look forward to seeing you next summer so you can experience our summer pop up bar. Best regards Amy More 

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
At DoubleTree by Hilton, we know that the little things mean everything. These days, travel can be hard. At DoubleTree by Hilton we understand that, and every little thing we do adds up to creating a rewarding experience for our guests. This is evidenced through the signature warm chocolate chip cookies guests receive upon arrival, the advantages of the award-winning Hilton HHonors(R) guest reward program and our industry-recognized Culture of CARE that's been part of our DNA since 1985. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London -Tower of London

Address: 7 Pepys Street, London EC3N 4AF, England (Formerly Mint Hotel Tower of London)
Region: United Kingdom > England > London > City of London
Price Range: $208 - $587 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London -Tower of London 4*
Number of rooms: 583
Reservation Options:
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Hotel Style:
#84 Family Hotel in London
#106 Romantic Hotel in London
#145 Business Hotel in London
#155 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London -Tower of London staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London -Tower of London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book online and request an upgrade if available”
 of 5 bubbles stephencP2035EK, 27 Nov 2016 | Read review
“Ask for one with bridge view as our room was at back and opposite offices. Not that it bothered us as we were mainly out and about.”
 of 5 bubbles julieeV4920KF, 27 Nov 2016 | Read review
“the basic, lower level rooms were about as spartan as you can get - even the hallway walls were rather institutional.”
 of 5 bubbles stuff4donna, 27 Nov 2016 | Read review
“10th floor has executive rooms, try and avoid rooms that face the inner courtyard.”
  • view from room 1045
  • Very large screen TV
  • Bedroom
  • Shower only room 1045
  • Amenities
 of 5 bubbles Southendwesthamfan, 20 Nov 2016 | Read review
“Book a suite to get access to the Executive Centre....”
 of 5 bubbles AlexParisChap, 17 Nov 2016 | Read review
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