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BEST WESTERN Swiss Cottage Hotel

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BEST WESTERN Swiss Cottage Hotel
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591 Reviews from our TripAdvisor Community

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Showing 495: English reviews
Reviewed 3 days ago NEWvia mobile

We are currently staying here. My daughter and I. We were served by a lovely front of house staff member called Erika. When we arrived she was on a call with another customer but made sure she made eye contact with us and smiled to show she'd acknowledged us and would be with us soon. Check in took all of...

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Helpful?
Thank Lesley J
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Lesley J Some very nice comments about Erika she is a star. Thank you for feeding back your comments I will make sure that Erika reads them. Kind regards

Buffalo
Reviewed 3 days ago NEW

Review collected in partnership with Best Western GB
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Helpful?
Thank Kyle S
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Warsaw, Poland
Reviewed 6 days ago NEW

Relatively small rooms due to all hotel smallness but there is no more room on the street :-) Room was clean, staff was nice so no complaining. Definitely location is the strongest side of this hotel.

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Helpful?
Thank sandomierzanin
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Sandomierzanin Thank you for reviewing your recent visit i am not sure what room you stayed in but I would suggest that you try our premier rooms next time as they are much larger than the standard rooms. Kind regards

Hong Kong, China
Reviewed 1 week ago

A friend booked for me and I was given a room on the 4th Floor attic. No one told us that the lift only reaches 3rd floor so we had to lug our huge heavy suitcase up a narrow creaky flight of stairs without any offer of help. The kettle provided inside the room leaked and the floor creaked with...

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Helpful?
Thank Monica C
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Monica I am disappointed to read that the hotel did not come up to your expectations. You should on check in have been informed of the lift and my team should have offered you help with the luggage as we have a porter on to support our guests 24/7. Thank you for your valuable feedback, I will review your...

Manchester, United Kingdom
Reviewed 1 week ago

this might not be the savoy or the Hilton but what it has is a warm friendly feel to the place ,we stayed on new years eve was made to feel welcome by the reception staff who were very informative ,lovely sitting area keeping the original features . nice bar a breakfast that would match if not better some of...

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Helpful?
1Thank TAYLORJ123
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Taylor123 Thank you for a nice review i am pleased to read that you enjoyed your stay. Quriky is the best way to describe it! Also thank you for your motivating comments towards the team. That is what it is all about Kind regards

Exeter, England, United Kingdom
Reviewed 1 week ago

My daughter and I stayed at the hotel for one night, choosing it for its location so close to Royal Central School of Speech & Drama & Swiss Cottage tube station. If anyone is staying up there for auditions it is almost opposite the school & around 1 minute from the station! We arrived late in the evening (11.30pm) and...

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Helpful?
1Thank Jackie T
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Jackie T Thank you for reviewing your recent visit with me and thank you for giving me a rating five out of five. I will take your comments with reference to breakfast on board and share them with my team. Thank you and we hope to see you back soon. Kind regards

Cardiff, United Kingdom
Reviewed 2 weeks ago

Me and my daughter stayed overnight just before Christmas time and were immediately impressed by the lovely Christmas tree lighting the entrance. The location is delightful, with plenty of good restaurants and handy shops nearby. Room was comfortable, breakfast excellent. Staff were attentive. Would recommend highly.

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Helpful?
Thank Gareth B
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Gareth B Thank you for reviewing your recent visit with us i am please to read that you enjoyed the stay and appreciated the teams efforts with reference to the Christmas decorations. We look forward to welcome you back in the near future Kind regards

california
Reviewed 2 weeks ago

My husband and I just spent a week at Best Western Swiss Cottage and absolutely loved the place. Location cannot not be better. A few yards from Swiss Cottage tube stop ,in a quiet and very nice neighborhood yet only within 2/3 tube stops from Oxford St. A good farmers market with all kinds of local and imported products is...

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Helpful?
Thank longbeachtravelfan
Christian H, Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Longbeachtravelfan What a great start to the year, thank you for your really great review. I am please to read that you enjoyed all aspect of your visit and we can not wait to welcome you back for a second visit Kind regards

Australia
Reviewed 2 weeks ago

Was recommended this hotel to stay at. Although it is a bit of a tube ride away from the tourist part of London, it has fantastic charm. The room I was in felt and smelt British. Was glad I stayed there and the staff were good, but it is a bit of a tube ride to get there.

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Helpful?
Thank MelbournePeel
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Melbourne I am pleased that you enjoyed your visit at the hotel. London is a great city to visit but it is a big place and depending on where you would like to visit you need to choose your location carefully. We are approx 10 min tube ride from Buckingham Palace but as I said London is a big...

North Yorkshire, United Kingdom
Reviewed 2 weeks ago

We stayed overnight with our grown up grandchildren and given a 'family' room. I really expected that we would be tight for space, but what a surprise. A huge room so warm and clean, and lovely furniture and decor. We were so so comfortable. In the morning a very nice breakfast. The staff were lovely, helpful and friendly. We would...

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Helpful?
Thank Dee4419
Christian H, General Manager at BEST WESTERN Swiss Cottage Hotel, responded to this review

Dear Dee4419 Thank you for a fantastic review of your recent visit. I am pleased that you and your family enjoyed your visit and look forward to welcoming you back in the near future. Kind regards

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service

Additional Information about BEST WESTERN Swiss Cottage Hotel

Address: 4 Adamson Road | Swiss Cottage, London NW3 3HP, England
Region: United Kingdom > England > London
Price Range: $109 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Swiss Cottage Hotel 3*
Number of rooms: 59
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Also Known As:
Best Western London
London Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Swiss Cottage Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get the attic room”
 of 5 bubbles A8094JTmonicac, 9 Jan 2017 | Read review
“we stayed in a large double room plenty of space and free wi fi”
 of 5 bubbles TAYLORJ123, 6 Jan 2017 | Read review
“Choose room with bay window if it is available”
 of 5 bubbles longbeachtravelfan, 4 Jan 2017 | Read review
“Tell them your needs and they really do listen”
 of 5 bubbles Dee4419, 31 Dec 2016 | Read review
“Rooms facing Swiss cottage or Finchley Road are bigger”
 of 5 bubbles gchemburkar, 10 Dec 2016 | Read review
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