We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
179 - 199 Holland Park Avenue, London W11 4UL England
Lowest prices for your stay
Hotel direct offer!Hilton Honors Discount
Lock in the lowest price from these sites
Booking.com
US$144
View deal
Expedia.comUS$143
Hotels.comUS$143
PricelineUS$144
TripadvisorUS$143
StayForLong
AlgotelsUS$180
View all 21 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1388)
Dining (134)
Room & Suite (64)

About

#741 of 1,205 hotels in London
Location
Cleanliness
Service
Value
Expect a warm welcome the moment you arrive at Hilton London Kensington. We’re located in the leafy district of Holland Park, 30 minutes from Heathrow Airport, with excellent transport links into Central London and three different tube lines nearby. Spend a leisurely day at Westfield London Shopping Centre, just 5-minutes away, the largest mall in London features 265 high-end shops, over 50 restaurants, a spa and a cinema. After a busy day taking in the sights of London, retreat to one of our stylish rooms or suites. Enjoy the fresh, bright décor of a guest room, choose a deluxe room for extra amenities or upgrade to a suite for a separate living space. Start the day with a hearty buffet breakfast in the chic WestEleven restaurant, serving innovative dishes prepared with the freshest ingredients. Meet with friends over cocktails in the Avenue Bar & Lounge, or enjoy a freshly brewed coffee while surfing the web. Staying at the Hilton London Kensington is about making the most out of your time in London.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Dutch and 2 more
Hotel links
Special Offer:Hilton Honors Discount
5606Reviews102Q+A100Room tips
Traveller rating
  • 1,249
  • 2,077
  • 1,363
  • 567
  • 350
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Shelly J wrote a review 4 Dec
4 contributions
The food being served needs some attention. The people do make it up, but the restaurant needs to make sure that hot food reached the guests. Me and my friends were looking forward to a relaxing meal, but cold food did not help the cause.
Read more
Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from patricia mahon, General Manager at Hilton London Kensington
Responded 2 days ago
Jshelly392 Thank you for your review, I would welcome the opportunity to contact you, I am available at patricia.mahon@hilton.com Kind Regards Patricia Mahon General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kenya_Jace wrote a review Aug 2021
Yackandandah, Australia27 contributions17 helpful votes
Hotel's Favourite
I booked this hotel with a few requests, such as adjoining rooms to accommodate my family, parking, etc. I mentioned a few tidbits in passing such as plans to visit Museums, Birthdays, late check-outs, etc. Upon arrival in our rooms, my daughter's face hit the floor in surprise and delight with the gifts left to her by the hotel - customised balloons, cakes, mini-dressing gown and a welcome pack that included discounts at nearby family-friendly events, and a complimentary grown-up mocktail for her in the bar if she visited with her parents. Let me say it was the best mocktail (or even cocktail) we had ever tasted! All the staff were delightful, kind, generous, happy and really went out of their way, above and beyond any normal expectations, to make my daughter's birthday, and our weekend stay, a very special one to remember. My wife is ecstatic, but now wondering - have we set the bar too high for birthdays? Thank you again, all the staff at the Hilton Kensington - we will be back.
Read more
Date of stay: August 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Share
Response from patricia mahon, General Manager at Hilton London Kensington
Responded 29 Aug 2021
Thank you so much for your review, it was our pleasure to be a part of the birthday celebrations for your daughter. We look forward to seeing you all again. Kind Regards Patricia Mahon General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ats262m wrote a review 3 Dec
Atlanta, Georgia65 contributions78 helpful votes
Stayed here many times over the years due it's good location. Tube station, large shopping mall, decent eating places are all close by. The rooms though while clean and functional are really showing their age for instance still no electrical outlets anywhere close to the bed. Breakfast is adequate but not particularly good. Executive lounge looks to be permanently closed. As long as your expectations are not high it is an ok place to stay if the price is right.
Read more
Date of stay: November 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Share Mendez, Guest Services / Front Office at Hilton London Kensington
Responded yesterday
Dear ats262m, Thank you so much for your feedback. We appreciate you as a loyal guest. We, at Hilton London Kensington, take pride in our high standard of service and we are disappointed to read that this has not matched your expectations. The next time you visit us again, please do let us know so we can ensure to take care of your booking. Kind regards, Team Kensington
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mrugesh P wrote a review 3 Dec
The check in process was great and smooth however what followed was shocking. They gave us room and while we were unpacking someone entered the room using a key card stating that it was their room. We left the room with our luggage immediately and walked back to the reception stating that this happened and they moved us to another room. We were then moved to another room since we wanted a double bed and our first impression was that the room seems to be much smaller than the previous one. The condition of the room is dire with the below issues: 1) Hair on the bathtub floor 2) Hair on the towels 3) A green stain on the towel 4) Worn down iron board. It felt like I was ironing on the iron directly because the cushion is worn out 5) Really bad upkeep of the room with most of the doors losing paint and chipping 6) Lack of privacy in the washroom as you can hear whatever the person is doing inside like you’re in with them 7) One of the lamps in the room wasn’t working 8) We tried calling the reception but couldn’t reach them and didn’t receive a call back either 9) Alarm ringing at 6 am. I believe that the hotel should reset the alarm settings when the room is vacated as I was up at 6 am trying to figure out why there was an alarm. 10) Not to forget that a RANDOM GUEST walked into our ROOM
Read more
Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from patricia mahon, General Manager at Hilton London Kensington
Responded 2 days ago
828mrugeshp Thank you for your review and I am delighted that I was able to speak to you personally. Kind Regards Patricia Mahon General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peng H wrote a review 2 Dec
Singapore, Singapore5 contributions2 helpful votes
Hotel is old and worn out, does not deserve Hilton category, wall paper on the corridor peeled off. Bathroom condition is very bad, hard to regulate the cold and hot water temperature, either too hot or water flow is very little, The worst hilton I have ever stayed. We requested for room clean at 10 am in the morning, the housekeeping only came at 5 pm to make up room, we have to wait outside the room till she had finished.
Read more
Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Share Mendez, Guest Services / Front Office at Hilton London Kensington
Responded yesterday
Dear orchard302, Thank you for taking the time out to share your experience. We are sorry to read of the shortcomings regarding the bathroom condition as well as the housekeeping. I would like to take this opportunity to know the full details of your stay so we can take the best course of action. If you can kindly email me at share.mendez2@hilton.com with the dates, room number, and guest name, that would be very helpful. Looking forward in hearing from you soon. Kind Regards, Share Mendez
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dee wrote a review Nov 2022
London, United Kingdom69 contributions76 helpful votes
I bern staying at the Hilton Kensington over 15 years. Why because of the way we are treated. The staff is wonderful. The hotel is so easy to get around. You have Westfield mall across the street. The tube station all the bus lines or in front Of the hotel you also have bus lines. Patricia the manager is amazing. No wonder the staff are incredible as well. George in the bar treats you so well. Everyone is just the best.
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from patricia mahon, General Manager at Hilton London Kensington
Responded 1 week ago
Thank you for kind words, always a pleasure to take care of you both. We hope to welcome you back soon. Kind Regards Patricia Mahon General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jade F wrote a review Nov 2022
New York City, New York12 contributions5 helpful votes
The hotel was pleasant enough to stay in. The lobby, gym, and bedrooms clearly need refurbishing. However for the price this is a safe and friendly location. My bed was really noisy for some odd reason, but my mom and I laughed about it. I’m surprised this was given a four star rating, it’s a solid three star at best. The gym was in the basement and very neglected which was disappointing since I like to workout on my trips. Overall the property is fine, but they should invest in sprucing it up.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from patricia mahon, General Manager at Hilton London Kensington
Responded 1 week ago
Jadecita1020 Thank you for taking time out to post your review, it is great to read that overall you enjoyed your time with us. I have noted your comments regarding the bed and the gym. Please do let me know when you are next returning so that I can ensure you are well looked after. Kind Regards Patricia Mahon General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
davidbX5039KF wrote a review Nov 2022
London, United Kingdom3 contributions
Hotel apparently messed up checkin and listed me as a no show. On the 2nd night I found another guest trying to enter my room, thought someone was trying to break in and hotel followed with a call where they lied to me. They eventually sorted it, offered compensation but they did not process it so I’ve lost points for nights they did not count. Also no power near bed was frustrating. Rubbish under beds and unclean door.
Read more
Date of stay: November 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from patricia mahon, General Manager at Hilton London Kensington
Responded 3 weeks ago
DavidbX5039KF Thank you for the review, I am pleased that we have been able to contact your directly following your stay with us. Kind Regards Patricia Mahon General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
paul w wrote a review Nov 2022
Greater London, United Kingdom1 contribution
We were left on the kerb with no service. Eventually I went in and found my own trolley as the consiege was too busy on his phone. Rooms were small dark and tired. Not helped by the scaffolding and workmen peering in. Our non smoking room stank of cigarettes. This hotel is just not up to Hilton standards
Read more
Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from patricia mahon, General Manager at Hilton London Kensington
Responded 3 weeks ago
PaulawX6078DC Thank you for your review, I am so sorry that we let you down on this visit and these shortcomings will be addressed. Please do contact me when you are returning to London so that I can ensure you are well looked after. Kind Regards Patricia Mahon General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dhruvkhatau wrote a review Nov 2022
Mumbai, India26 contributions13 helpful votes
I have stayed here more than a couple of times. Super location. Easy access to busses and tube station. Very close to Westfield shopping mall. Beautiful quiet surroundings to walk around. I write this to give my special thanks to Mariana Oliviera who helped me a great deal and resolved the issues that I faced. This gesture of hers will make me stay at this hotel again and again, whenever I visit London.
Read more
Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from patricia mahon, General Manager at Hilton London Kensington
Responded 3 weeks ago
Dhruvkhatau Thank you for your review and thank you for your loyalty, we are delighted to look after you on your stays and I will thank Mariana also. We hope to see you soon. Kind Regards Patricia Mahon General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$118 - US$244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton london kensington hotel london, london hilton, hilton kensington
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
601
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HILTON LONDON KENSINGTON: UPDATED 2022 Hotel Reviews, Price Comparison and 1,575 Photos (England) - Tripadvisor

Frequently Asked Questions about Hilton London Kensington
Which popular attractions are close to Hilton London Kensington?
Nearby attractions include Adventox - Can you Escape (0.3 km), Sherlock: The Official Live Game (0.4 km), and Shepherd's Bush Empire (0.3 km).
What are some of the property amenities at Hilton London Kensington?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Hilton London Kensington?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton London Kensington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton London Kensington?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hilton London Kensington?
Conveniently located restaurants include Flat Three Restaurant, Busaba Westfield London, and Ping Pong Shepherds Bush.
Are there opportunities to exercise at Hilton London Kensington?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hilton London Kensington?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton London Kensington offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton London Kensington?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Dutch.
Are there any historical sites close to Hilton London Kensington?
Many travellers enjoy visiting Churchill War Rooms (5.9 km), Houses of Parliament (6.2 km), and Westminster Abbey (6.0 km).