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Hilton London Kensington

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Traveller (898)
Room & Suite (431)
Dining (62)
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Overview
  • Excellent22%
  • Very good42%
  • Average24%
  • Poor8%
  • Terrible4%
Travellers talk about
“holland park”(316 reviews)
“shepherds bush”(226 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hilton London Kensington
Special Offer: Advance Purchase
Offers from Hilton London Kensington
Special Offer: Advance Purchase
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Reviews (4,536)
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923
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939
367
201
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All reviewsholland parkwestfield shopping centreshepherds bushthe executive loungecentral linenotting hilltube stationbus stopan upgradetwin roomwest endfew minutes walkkensingtonconciergeolympiaheathrowpubs
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1,431 - 1,435 of 3,930 reviews
Reviewed 28 February 2016

I spent last weekend at this hotel. The whole hotel had a welcoming feel to it. The bedroom was clean and comfortable. Breakfast was excellent. The choice was very good. Had a bar meal and this was well presented, tasty and plenty of it. All...More

Thank SheilaJonesConwy
Reviewed 27 February 2016

lovely stay very helpful friendly staff and very clean room - was little hot at night air con didn't go low enough for me - food and bar was excellent and staff remember who you are and what you were drinking

Review collected in partnership with Hilton Hotels & Resorts
Thank Mel J
Reviewed 27 February 2016 via mobile

Was staying for 1 night. Had only 1 business suit with me. Put on cost in the morning and forgot my vest. Left hotel and emailed them from the train. Was informed that no jacket was found in a room. I can't believe that in...More

3  Thank FamilyOf2PlusOne
Response from Hilton-Kensington, General Manager at Hilton London KensingtonResponded 26 April 2016

Dear FamilyOf2PlusOne, I must sincerely thank you for taking the time to highlight your concerns and share your feedback with us. We take all feedback from our guests seriously and they are treated with the upmost respect. I would therefore be most grateful if you...More

Reviewed 24 February 2016 via mobile

We stayed here Saturday 20th February for one night as had tickets for the walkerstalkercon at olympia on the Sunday. I have stayed at other hiltons and double tree as I know what to expect - immaculate comfy rooms and great service,room was spotless and...More

Thank Becky A
Response from Hilton-Kensington, General Manager at Hilton London KensingtonResponded 25 February 2016

Dear Becky A, I was delighted to read that you had a great stay with us and must thank you for sharing your feedback with us! We are all so pleased that we will have the pleasure of welcoming you and your partner back to...More

Reviewed 24 February 2016

Two weeks ago, my wife and I spent a weekend in London. The Hilton in Kensington seemed an affordable place for a short trip to London. When we got there, the lady at reception was very nice. Got a smile on our face right away,...More

Thank RvC54
Response from Hilton-Kensington, General Manager at Hilton London KensingtonResponded 25 February 2016

Dear RvC54, Thank you for sharing your invaluable feedback with us by way of a TripAdvisor review. Whilst I was pleased to learn that the team treated you well from the moment you arrived at our hotel, I was concerned to learn of the difficulties...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$153 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#355 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$153 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#355 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (898)
Room & Suite (431)
Dining (62)
Pool & Beach (2)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
Everly1228
16 April 2018|
Answer
Response from Robert H | Reviewed this property |
Yes the hotel can store luggage whilst your room is being cleaned. Or if you arrive early before designated check in time.
1
Vote
mulan3
18 March 2018|
AnswerShow all 8 answers
Response from Hilton_Kensington | Property representative |
Hi Mulan3, Yes there are towels and a hairdryer in all our rooms. Kind Regards Team Kensington
0
Votes
wizardoldman
8 March 2018|
AnswerShow all 4 answers
Response from Hilton_Kensington | Property representative |
Hello, yes you can leave your luggage with our Concierge if you arrive early to the hotel. Kind Regards, Team Kensington
1
Vote
Room Tips
"Junior suite when traveling with family."
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"Expect rooms to be small. It is London/same expectation as New York. Upgrade to a Junior/Suite."
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"ask if there are some updated rooms"
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"Rooms at the rear are generally quieter"
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