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Hilton London Kensington

4,483 reviews
#508 of 1,081 Hotels in London
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Traveller (860)
Room & Suite (427)
Dining (61)
Overview
  • Excellent22%
  • Very good42%
  • Average24%
  • Poor8%
  • Terrible4%
Travellers talk about
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hilton London Kensington
Special Offer: Advance Purchase
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,483)Write a Review
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All reviewsholland parkwestfield shopping centreshepherd's bushthe executive loungecentral linenotting hilltube stationbus stopan upgradetwin roomwest endfew minutes walkkensingtonconciergeolympiaheathrowpubs
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21 - 25 of 3,884 reviews
Reviewed 2 weeks ago via mobile

Part off weekend break to London. Room was only just big enough for a wheelchair but was adequate clean and tidy. Waiting staff at breakfast were very attentive and there is plenty of choices at breakfast. I think there is something for everyone.More

Thank Rpcooper
Response from Hilton_Kensington, Manager at Hilton London KensingtonResponded 2 weeks ago

Dear RPcooper, Many thanks for your review of your recent stay at the Hilton London Kensington. We are delighted that you generally enjoyed your stay and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back...More

Reviewed 2 weeks ago via mobile

I stayed here back in March 2017 for 2 weeks after finding a great deal through Hilton Honours which I couldn’t refuse. The location I found perfect as it’s a 5 minute walk to Westfield London and Shepherd Bush tube station. I decided to give...More

Thank etho
Reviewed 2 weeks ago

I stayed two nights at this hotel whilst attending a business meeting. Everything expected was in the room, but for the price I paid, I thought the room was very small. During booking, I thought that the price was including breakfast, but it turned out...More

Thank GeethaBasappa
Response from Nicole-HiltonHelp, on behalf of the staff at Hilton London KensingtonResponded 2 weeks ago

Dear GeethaBasappa, Thank you for your review. We are sorry to read that you were let-down by your room's size: to avoid any disappointment, we provide measurements on our official website. Please rest assured that we do our best to provide our guests a comprehensive...More

Reviewed 3 weeks ago

I have visited Hilton London Kensington on Wed morning around 8am. I didn't stay at the hotel however I had a meeting in a cafe area for an important interview. The gentleman at the concierge desk didn't give me any eye contact as I approached...More

Thank LenkaHalgasova
Response from Nicole-HiltonHelp, other at Hilton London KensingtonResponded 2 weeks ago

Dear LenkaHalgasova, We are sorry that you had a disappointing experience with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and...More

Reviewed 3 weeks ago

It wasn't my first visit there ,and as usual, it was pretty good. Clean, comfortable, professional. Nicely located in West London, quite close to Shepherd's Bush station (Central line). Recommended for any sort of stay.

Thank Avidor T
Response from Hilton_Kensington, Manager at Hilton London KensingtonResponded 2 weeks ago

Hi Avidor, Thank you so much for your review! Delighted you once again had a good stay with us. Hope we can welcome you back for many more. Kind Regards Simon Shaw Director of Operations

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$139 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#325 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$139 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#325 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (860)
Room & Suite (427)
Dining (61)
Pool & Beach (2)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
julie b
15 February 2018|
Answer
Response from Rpcooper | Reviewed this property |
Sorry I can’t comment on whether a family room would be tight with a rollaway bed. We had a normal double room which was tight with a wheelchair, but we hadn’t booked a wheelchair accessible room as I wasn’t using one when I... More
0
Votes
Geoffrey R
4 December 2017|
AnswerShow all 3 answers
Response from Hilton_Kensington | Property representative |
Hi Geoffrey, Many thanks for your message! We don't have a shuttle bus service from the airport to our hotel. Our Concierge team can arrange an airport pick up if you would like, you can call them on +44 207 602 9397 and... More
0
Votes
Matthew F
20 November 2017|
AnswerShow all 7 answers
Response from Hilton_Kensington | Property representative |
Hi Matthew F, we do have a car park in the hotel. The cost is £35 for 24 hours during Monday to Friday. We look forward to welcoming you on Thursday. Kind Regards Team Kensington
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12345625
Room Tips
"Ask for a room to the front of the hotel for view and a little more space."
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"The front facing rooms are bigger than the rooms in the back."
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"While booking request for a room with a city view and also check if the breakfast is included in the price."
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"Executive rooms have additional amenities, but are still small"
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