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Crowne Plaza London Kensington

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Traveller (665)
Room & Suite (623)
Dining (68)
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Overview
  • Excellent54%
  • Very good36%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(149 reviews)
“tube station”(260 reviews)
“umami restaurant”(30 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,736)
There are newer reviews for Crowne Plaza London Kensington
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Traveller rating
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1,205
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21
Show reviews that mention
All reviewsthe club loungetube stationumami restauranttwo double bedsduplex suitethe natural history museumcromwell roadunagiwaitrose supermarketoverlooking the gardenthe royal albert hallpiccadilly lineholiday innheathrow airportconcierge staffhyde parkexcellent location
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1,031 - 1,035 of 2,244 reviews
Reviewed 23 January 2015

This hotel has got a wonderfully convenient position, it is situated very, very close to the Gloucester road underground station with three lines, unfortunately when I was there the Piccadilly line was under alterations, everything is close by. O.K. the entrance is not very impressive...More

1  Thank livio b
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 25 January 2015

Dear livio b, Thank you for choosing The Crowne Plaza London Kensington Hotel and for taking the time to leave us your review. We are pleased to know you had a good stay with us. We hope we will see you soon in our hotel...More

Reviewed 21 January 2015 via mobile

Stayed for a weekend on a sight seeing trip to London. Great location near tube, not far from Piccadilly Circus and the museums are a five minute walk away. Bus tour stops around the coner. The reception staff could be more through during checkin didn't...More

Thank Salugla
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 26 January 2015

Dear Salugla, Thank you for choosing The Crowne Plaza London Kensington Hotel and for leaving us your thorough review. The comments from our guests are highly appreciate and gives a chance to improve. We are also glad to hear that overall you had a great...More

Reviewed 19 January 2015

My husband & I stayed at this hotel for one night. Excellent location due to the fact that we needed to be at the Albert Hall for Cirque du Soleil that evening. Staff were very friendly & explained everything to us at the Reception Desk....More

Thank Jen581
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 20 January 2015

Dear Jen581, Thank you for choosing The Crowne Plaza London Kensington Hotel and for leaving us your valuable review. We are pleased to hear you had a pleasant time with us. We are sorry to hear that you experienced inconveniences with the shower power, but...More

Reviewed 17 January 2015

Stayed for 3 nights in November for a business trip. + Good location not far from London City and West End + Coffee shops, shopping center and railway station right across the street + Friendly staff + Comfortable rooms and decent bathroom space (for London...More

Thank H B
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 19 January 2015

Dear H B, Thank you for choosing to stay with The Crowne Plaza London Kensington Hotel and for leaving us your valuable review. We are pleased to know you had a good stay with us and we look forward welcoming you back in our hotel...More

Reviewed 16 January 2015

I stayed at the Crowne Plaza for a couple of nights. I found the staff to be very friendly and helpful. The location is hard to beat - close to the Tube, restaurants, museums etc. My room was comfortable, quiet (I had a garden view...More

1  Thank AJ_Worldtravel
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 20 January 2015

Dear AJ_Worldtravel, Thank you for choosing The Crowne Plaza London Kensington Hotel and for leaving us your review. We are happy to hear you had a nice stay with us. As I previously mentioned in my replies, our hotel is under redecoration and we kindly...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room Service
Conference Facilities
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$179 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Family Hotel in London
#113 Luxury Hotel in London
#122 Business Hotel in London
#166 Romantic Hotel in London
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$179 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Family Hotel in London
#113 Luxury Hotel in London
#122 Business Hotel in London
#166 Romantic Hotel in London
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (665)
Room & Suite (623)
Dining (68)
Pool & Beach (1)
Amenities (78)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
Lucy L
10 April 2018|
AnswerShow all 7 answers
Response from Gianlu0901 | Property representative |
Dear Lucy, Thanks for your enquiry. I'm glad to inform you that we have some rooms with two queen size beds. If you wish to know if there are available during your stay in London please feel free to contact our Reservation... More
0
Votes
BCTravelAgent
14 March 2018|
AnswerShow all 4 answers
Response from Gianlu0901 | Property representative |
Dear Sandy, I would like to inform you that in most of the Superior Suites with sofa-beds the bathroom is on the upper floor, while in some of them there is a bathroom is each floor. If you have any preferences about it... More
0
Votes
Alyanna C
22 February 2018|
AnswerShow all 2 answers
Response from Gianlu0901 | Property representative |
Dear Alyanna C, I would like to inform you that as hotel policy we are just allowed to store luggage for the check-in day or check-out day, we cannot keep them overnight, but our Concierge Team can support you indicating... More
0
Votes
Room Tips
"rear view rooms are best"
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"Deluxe room are ideal for a couple with 2 children"
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"Take the garden facing rooms on the rear. Especially on a sunny day it's a beautiful view to wake up to.."
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"The club room is an excellent value."
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