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Crowne Plaza London Kensington

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#147 of 1,087 Hotels in London
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Crowne Plaza London Kensington
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2,172 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza London Kensington
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Showing 1,762: English reviews
Canton, Connecticut
Reviewed 26 February 2013

We took a deluxe double room on the 5th floor facing Cromwell Road for one week. Nice spacious room; clean as was the entire hotel. Staff friendly and helpful. Gloucester Road station on Piccadilly line direct from Heathrow is across the street from the hotel. Can also pick up Circle and District lines at this station. Walking distance to Natural...

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Helpful?
2Thank Woolfan W
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Woolfan W Thank you for your review, I am so pleased that you enjoyed your stay and felt able to give us a 5/5 rating. I am not sure which room you stayed in, but all our rooms should have an armchair as well as the desk chair - I will ask our Housekeeper to check all rooms in...

Chicago, IL
Reviewed 26 February 2013

We booked 3 rooms for 9 nights over the Holidays and had an exceptional experience here. First off, before we even arrived, the concierge and his staff were busy working on Harry Potter Studio Tickets for our children. Sold out is no worries, they promptly came up with the tickets along with the bus excursion. Our children were overjoyed to...

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Helpful?
Thank PoppaBear2
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear PoppaBear2 Thank you for leaving a review of our hotel, I am so pleased that you and your family enjoyed your stay with us in London, and hope that you will be back again soon. Maybe on your next visit it will be warm enough to enjoy our 1 acre garden - a unique asset for a central London...

'oop north near lancashire
Reviewed 26 February 2013

stayed for two nights in january 2013. hotel ideally situated opp gloucester road tube ( district and circle line). check-in was reasonably fast& efficient. I was ugraded to a small suite which suprisngly was over two floors with a scary looking wooden staircase connecting upper and lower levels! Free wifi and free use of pc in lobby were useful. Overall...

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Helpful?
Thank blackpoolwhenimsixty
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Blackpoolwhenimsixty Thank you for leaving a review of our hotel, I am so pleased you enjoyed your stay with us. We have 20 suites , all of which are duplex suites with a bedroom upstairs and a sitting room down stairs ( some have two bathrooms and some have balconies overlooking our garden). I'm sorry that you found the...

Columbia, South Carolina
Reviewed 25 February 2013

First off, Free Wi Fi! Coming from Paris, which charged about 18 Euro a day, this was a great plus. Arrived with my kids and our room was not yet ready, so we were told to wait in the bar and have complimentary drinks. Before our drinks were on the table, our room was ready. We had a great view...

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Helpful?
Thank LeMayM2003
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear LeMayM2003 Thank you for leaving feedback on our hotel, I am so pleased that you enjoyed your time with us. Our breakfast is a fixed price hot and cold buffet from which guests can eat as much as they like. We sell breakfast vouchers at time of check-in for a discounted price (this gives us a better advance idea...

Sandwich, Massachusetts
Reviewed 23 February 2013

A thoroughly enjoyable stay.I asked for early checkin as we flew in from Boston . It was not a problem in room by 9.00am . The room was comfortable and very clean,good size we had a club twin room.ameneties in room were very good frm the fluffy towel to the aromatherapy products to help sleep. The room came with complimentary...

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Helpful?
1Thank David R
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear David R Thank you for your review of our hotel, I am delighted that you felt able to give us a 5/5 rating. As you booked a Club room you would have also had access to our Club Lounge which offers a complimentary buffet breakfast as well as light snacks during the day and complimentary early evening bar and...

Cardiff, United Kingdom
Reviewed 22 February 2013

Fab stay in crowne plaza. Over the road from gloucester rd tube so v convenient. Comfy beds and nice shower. Tasty breakfast but would advise to get there early in half term as we had to wait for a table as was v busy. Helpful staff. Do not buy theatre tickets on reception as they tried to charge £20 more...

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Helpful?
Thank Columbus118
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Columbus118 Thank you for your review, I am so pleased that you enjoyed your stay and felt able to give us a 5/5 rating. With regards theatre tickets, our concierge are usually able to get the best seats through their contacts, however, they are charged at face value. The ticket booth in Leicester Square does sell tickets much cheaper...

Maidstone
Reviewed 21 February 2013

My family treated me to one night in this hotel as part of a two day birthday treat in London. We arrived at about midday and were delighted to find that our room was ready and we could unpack straight away. There was a lift so no problem with stairs. The room was tucked against the balustrade on the 6th...

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Helpful?
Thank donaldsdaughter
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear donaldsdaughter I am so pleased that you chose to celebrate your birthday at our hotel and hope you will be back for many more. Perhaps next time you will have time to try Umami, our Asian restaurant, which features a range of authentic dishes from Malaysia, Thailand, Singapore and Korea. Best regards Lawder Smith General Manager

Devon
Reviewed 21 February 2013

Great location opposite Gloucester Rd tube with a Waitrose and Boots opposite. Clean and comfortable two double bed room for a family and very quite at the back overlooking a church. Nice choice at breakfast Friendly receiptionist

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Helpful?
Thank papworth
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear papworth Thank you for reviewing our hotel, I am so plaesed you and your family enjoyed your stay with us and that you appreciated the large room. All our Deluxe rooms have two double beds and are ideal for a family. We look forward to seeing you again soon. Regards Lawder Smith General Manager

Ripon, United Kingdom
Reviewed 17 February 2013

Choose this hotel mainly for its nearness to Earls Court, just one stop from Gloucester Road tube (opposite hotel). It was ok, but nothing special but as I was only there for 1 night it didn't really matter. Didn't have breakfast as it was very expensive, there were plenty of places nearby though so it wasn't a problem. I'm glad...

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Helpful?
Thank FionaT595
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Fiona T Thank you for your revieqw of our hotel, although I am sorry that you weren't able to give any specifics as to why you felt it was not value for money. As you didn't use our restaurant or have breakfast I guess you were not able to experience the great service we offer. Best regards Lawder Smith...

Copenhagen, Denmark
Reviewed 15 February 2013

The hotel is in an excellent location. The family room is however not very spacious for a family of four people. The room was clean, but a bit smelly (we did not complain though, because we did not spends much time in the hotel). We were there 3 nights. The breakfast is good, but not great. The staff were friendly....

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Helpful?
Thank Robert M
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Robert M. Thank you for your feedback, I am pleased that you would stay with us again , but sorry to hear of your disappointment with the room. Our largest rooms are our Deluxe rooms which all have 2 double beds. Alternatively we have a range of duplex suites with bedroom upstairs and sitting room downstairs. Some of these...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Region: United Kingdom > England > London > South Kensington
Price Range: $245 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
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Also Known As:
Crowne Plaza Kensington Hotel London
Hotel Style:
#120 Luxury Hotel in London
#122 Business Hotel in London
#135 Family Hotel in London
#166 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London Kensington staff and other travellers.
43 questions
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Walnut Creek, Ca
7 months ago
San Francisco, California
1 month ago
Somerset, England

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Questions? Get answers from Crowne Plaza London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Rooms”
 of 5 bubbles Tammy17, 20 Feb 2017 | Read review
“3rd floor over looking the rear gardens”
 of 5 bubbles WirralGabby, 13 Feb 2017 | Read review
“Request room facing street and larger than standard.”
 of 5 bubbles 66wayneb, 1 Feb 2017 | Read review
“To avoid street noise choose a room on a higher floor and/or a room facing the garden.”
  • Closet, safe, tea, and cofee kettle
  • Television and desk in the club room suite lower level
  • Second television and desk on the second level in the suite.
  • Double bed on the second level in the club room suite.
  • Entrance to room on the second level of the suite.
  • Sofa bed is okay for two small children under 10..
  • Club room suite entrance and bathroom entrance on the right.
 of 5 bubbles nem, 28 Jan 2017 | Read review
“Higher floors are quieter, although the hotel is fairly quiet for Central London”
  • Hotel Provided Toiletries
  • Bed, Yes it is a mess
 of 5 bubbles Karroobex, 4 Jan 2017 | Read review
5 of 5