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Crowne Plaza London Kensington

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Traveller (665)
Room & Suite (623)
Dining (68)
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Overview
  • Excellent54%
  • Very good36%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(149 reviews)
“tube station”(260 reviews)
“umami restaurant”(30 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (2,740)
There are newer reviews for Crowne Plaza London Kensington
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2,248 results
Traveller rating
1,208
802
179
38
21
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1,208
802
179
38
21
Show reviews that mention
All reviewsthe club loungetube stationumami restauranttwo double bedsduplex suitethe natural history museumcromwell roadunagiwaitrose supermarketoverlooking the gardenthe royal albert hallpiccadilly lineholiday innheathrow airportconcierge staffhyde parkexcellent location
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911 - 915 of 2,248 reviews
Reviewed 9 July 2015

I have stayed at this hotel several times when visiting London. First time since it changed from Holiday Inn to Cr. Plaza. The location is excellent being so convenient to the underground from Heathrow and to the city. Still lots of good restaurants in the...More

Thank Endy2
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 13 July 2015

Dear Endy2, Thank you very much for coming back to our hotel and sharing your opinion with us. Recently we went through redecorations of all our bedrooms plus corridors with modern, fresh look. Our beautiful garden is open for our guests and non residents to...More

Reviewed 8 July 2015

Stayed here for one day and night and the experience very good. The reception girl was very friendly and efficient and upgraded me to a suite that was wow! The suite was on two levels and just amazing. The whole staff here were very pleasant...More

Thank james w
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 9 July 2015

Dear james w, Thank you for choosing Crowne Plaza London Kensington. We are glad that your stay was great and we are looking forward to welcome you back in the future. Kind Regards Joanna Witkowska-Isker Front Office Manager

Reviewed 7 July 2015 via mobile

Super location in city. Several good restaurants nearby and nearly across the street from the Glouster tube station. Flu level room and access to club lounge worth it. Staff very friendly and helpful. Hotel is clean and updated.

Thank Onsabbatical_10
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 9 July 2015

Dear Onsabbatical_10, Thank you very much for choosing Crowne Plaza London Kensington. We are very glad that your stay was great. We are looking forward to welcome you back in the future. Kind Regards Joanna Witkowska-Isker Front Office Manager

Reviewed 6 July 2015

Had a very nice stay here recently. Nice hotel in a smart part of London, around a 10 minute walk from the Royal Albert Hall. Bedroom wasn't massive, but was spotlessly clean, comfortable and nicely furnished. Good shower - and nice big towels, which makes...More

Thank Ian J
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 9 July 2015

Dear Ian J, Thank you very much for choosing our hotel and sharing your feedback with us. We are glad that your stay was good and you enjoyed our bathroom amenities. Our hotel is located in Kensington area with easy access to local transportations and...More

Reviewed 6 July 2015 via mobile

I stayed at this hotel in September 2010 with my husband. This hotel is very well located. Clean rooms, comfy bed, clean bathroom. Staff was friendly and helpful. 2 minute walk to subway, restaurants, bus, shops. Definitely a clean and convenient hotel to stay in...More

Thank Tammie Y
Response from Joanna W, Front Office Manager at Crowne Plaza London KensingtonResponded 9 July 2015

Dear Tammie Y, Thank you very much for sharing your opinion after stay with us. Our hotel has been redecorated recently, all bedrooms+ corridors has a fresh, stylish look. We are looking forward to welcome you back in the future. Kind Regards Joanna Witkowska-Isker Front...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room Service
Conference Facilities
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$178 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Family Hotel in London
#112 Luxury Hotel in London
#122 Business Hotel in London
#166 Romantic Hotel in London
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$178 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#91 Family Hotel in London
#112 Luxury Hotel in London
#122 Business Hotel in London
#166 Romantic Hotel in London
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (665)
Room & Suite (623)
Dining (68)
Pool & Beach (1)
Amenities (78)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
Lucy L
10 April 2018|
AnswerShow all 7 answers
Response from Gianlu0901 | Property representative |
Dear Lucy, Thanks for your enquiry. I'm glad to inform you that we have some rooms with two queen size beds. If you wish to know if there are available during your stay in London please feel free to contact our Reservation... More
0
Votes
BCTravelAgent
14 March 2018|
AnswerShow all 4 answers
Response from Gianlu0901 | Property representative |
Dear Sandy, I would like to inform you that in most of the Superior Suites with sofa-beds the bathroom is on the upper floor, while in some of them there is a bathroom is each floor. If you have any preferences about it... More
0
Votes
Alyanna C
22 February 2018|
AnswerShow all 2 answers
Response from Gianlu0901 | Property representative |
Dear Alyanna C, I would like to inform you that as hotel policy we are just allowed to store luggage for the check-in day or check-out day, we cannot keep them overnight, but our Concierge Team can support you indicating... More
0
Votes
Room Tips
"Keep it as it is."
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"Garden view would be quieter"
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"rear view rooms are best"
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"Deluxe room are ideal for a couple with 2 children"
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