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Crowne Plaza London Kensington

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#147 of 1,087 Hotels in London
Certificate of Excellence
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Crowne Plaza London Kensington
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2,169 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza London Kensington
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Showing 1,759: English reviews
Leicester, United Kingdom
Reviewed 8 June 2013

We'd brought the kids to London for a birthday treat so needed a hotel close to the Natural History Museum that was a good price with a room that slept all 4 of us. The hotel reception staff were very helpful when booking, especially when we requested a room overlooking the garden to the rear of the hotel as they...

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Helpful?
3Thank Nickynackynockynoo
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Nickynackynockynoo Thank you for leaving a review. I am so pleased you and your children enjoyed your stay with us and took advantage of our great breakfast buffet. I hope you will be back again soon - I'm sure you didn't manage to see everything in all the museums just along the road. Best regards Lawder Smith General Manager

Lichfield, United Kingdom
Reviewed 5 June 2013

One night stop over with parents to visit the RAH. Initial impression very good, very contemporary design, clean and interesting. Rooms clean, well maintained and stylish. Very pleasant reception staff and concierge. Unfortunate that only rest rooms in lobby area are downstairs - not a great idea for the mature traveler though. Fabulous 1 acre garden out the back, peaceful...

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Helpful?
3Thank Luke1068
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Luke 1068 Thank you for your feedback. I am sorry to read of the problems you experienced at breakfast and in our lounge and I offer you my sincere apologies. We have a new Food and Beverage Managerstarting next week and I will ensure that these areas are made a priority for her to review the staff training. Best...

Reviewed 5 June 2013

Stayed 4 nights. Rooms were large and modern. Free Wi-Fi and Club lounge were welcome additions. Location is excellent as the tube station is across the street. Museums and shopping(Harrods) are with in walking distance. We will definitely return.

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5Thank Mark R
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Mark R Thank you for your kind review. I am glad to read that you will definitely return. We look forward to welcoming you back. Best regards Lawder Smith General Manager

Tenafly, New Jersey
Reviewed 5 June 2013

My family stayed here during our 3 day visit in London. The staff at the front desk and concierge desk were very nice and helpful. Our rooms were prepared in advance of our arrival. Hotel was clean and maintained fairly well -- one of our rooms was due for a furniture upgrade per the front desk staff member. Location was...

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Helpful?
2Thank Randy G
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Randy G Thank you for leaving a review, I am delighted that you enjoyed your stay with us. We are indeed planning to refurbish our bedrooms next year.This will include replacing much of the furniture , which is now 4 years old. I hope you will be back agaion soon to see our ongoing improvements to all aspects of...

Exeter, United Kingdom
Reviewed 4 June 2013

A very pleasant surprise, a London chain hotel with the service of an old fashioned country house. Breakfast was a bit busy if you got the timing wrong, but otherwise could hardly fault it. Spacious rooms, very easy access to local attractions, e.g Natural History Museum. Plenty of choice of restaurants locally.

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1Thank DevonBlueboy
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Family Man Dorset Thank you for your feedback, I am delighted that you appreciated the service we offer. We are very fortunate to have a great team of people working here, some for over 20years, all of whom love what they do. I hope you will be back again very soon. Best Regards Lawder Smith

Troy, Missouri
Reviewed 2 June 2013

My girlfriend and I recently stayed here for four night! Staff was awesome especially, George, one of the concierge, really helped us with our tours and so nice to work with. The restaurant in the hotel has super food. The rooms are very nice! Location is amazing! Right by the Gloucester Subway station so you can get anywhere. You won't...

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Helpful?
Thank ssmith0121
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear SSmith0121 I am delighted to read that you both enjoyed your stay here so much, I will certainly pass on your compliments to George. He is one of a team of great concierges that we have. We look forward to seeing you again soon. Best regards Lawder Smith General Manager

Nottingham, United Kingdom
Reviewed 31 May 2013

Stayed here recently as a base for a concert at the Royal Albert Hall. Proved to be very good choice as the RHA is only a steady 10 minute walk. Tube station is just over the road and the V and A museum, science museum and natural history museum are close by. Reception was quick and helpful. Room was modern...

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2Thank JayBee1810
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear JayBee 1810 Thank you for your review, I am glad you appreciated our great location - it is indeed an ideal place to stay if you are visiting the Royal Albert Hall. Our garden is a haven of tranquility in the centre of such a busy city as London, but as our front facing rooms are triple glazed, they...

Australia
Reviewed 30 May 2013

A quick 7 x nite break (after a 23hr flight from Sydney) to London - this time (for the first time) at the Crowne Plaza Kensington. We're been to London in this area twice before at other hotels. This hotel is a really nice surprise. Great location, within easy walking distance to Harrods, Hyde Park, Earls Court and with a...

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1Thank dokken
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Dokken Thank you for your review of our hotel. I am so glad you enjoyed your stay with us and liked the 6th floor suite that you had. We actually have 20 duplex suites , each one slightly different - some with two bathrooms, some with balcomies, some facing the garden etc. I do hope that having tried us,...

Kent, United Kingdom
Reviewed 29 May 2013

My husband and I stayed here for my birthday and to see a gig at The Royal Albert Hall (easy walking distance). The welcome was swift and efficient. I had requested a quiet room on a high floor and was allocated a 6th floor room at the very end of the corridor. First impressions on entering the room was that...

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3Thank GreenDayFanUK
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Lifebeginsatfifty_11 I am so glad you chose to spend your birthday with us and hope you will be back for many more. Why not upgrade to one of our duplex suites, we have some on the 6th floor that have balconies overlooking the garden - ideal for breakfast or a relaxing drink ( if it's not snowing). Best regards...

Rome, Italy
Reviewed 29 May 2013

The hotel is modern, clean & up-to-date with a very helpful staff. It also has a lovely, large green private garden with chairs and tables in its patios and lawn. A small shopping area with a super-market and good restaurants plus the usual fast food places are a half block away.. The hotel will fetch a taxi or a Bus...

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2Thank frjoelandi
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Frjoelandi Thank you for the feedback on your recent visit to our hotel; I am pleased you appreciated our great location. I am sorry that we cannot open the Club Lounge to all our Priority Rewards Members - this is about half of all our guests, and as you will have seen, the Club lounge only seats about 40...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Region: United Kingdom > England > London > South Kensington
Price Range: $236 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Kensington Hotel London
Hotel Style:
#120 Luxury Hotel in London
#122 Business Hotel in London
#135 Family Hotel in London
#166 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London Kensington staff and other travellers.
42 questions
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Walnut Creek, Ca
7 months ago
San Francisco, California
1 month ago
Somerset, England

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Questions? Get answers from Crowne Plaza London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Rooms”
 of 5 bubbles Tammy17, 20 Feb 2017 | Read review
“3rd floor over looking the rear gardens”
 of 5 bubbles WirralGabby, 13 Feb 2017 | Read review
“Request room facing street and larger than standard.”
 of 5 bubbles 66wayneb, 1 Feb 2017 | Read review
“To avoid street noise choose a room on a higher floor and/or a room facing the garden.”
  • Closet, safe, tea, and cofee kettle
  • Television and desk in the club room suite lower level
  • Second television and desk on the second level in the suite.
  • Double bed on the second level in the club room suite.
  • Entrance to room on the second level of the suite.
  • Sofa bed is okay for two small children under 10..
  • Club room suite entrance and bathroom entrance on the right.
 of 5 bubbles nem, 28 Jan 2017 | Read review
“Higher floors are quieter, although the hotel is fairly quiet for Central London”
  • Hotel Provided Toiletries
  • Bed, Yes it is a mess
 of 5 bubbles Karroobex, 4 Jan 2017 | Read review
5 of 5