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Crowne Plaza London - Kings Cross

3,203 reviews
#399 of 1,076 Hotels in London
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Traveller (491)
Room & Suite (219)
Dining (24)
Overview
  • Excellent21%
  • Very good43%
  • Average24%
  • Poor8%
  • Terrible4%
Travellers talk about
“exmouth market”(55 reviews)
“union tavern”(36 reviews)
“the holiday inn”(115 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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28 Jan29 Jan
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1 room, 2 adults, 0 children
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Reviews (3,203)Write a Review
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628
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604
1,085
628
240
113
Show reviews that mention
All reviewsexmouth marketunion tavernthe holiday inntwo double bedsrussell squareleisure facilitiesminute walkrefurbished roomst pancrasthe nearest tube stationfamily roombooked this hotelreception stafffull englishbus stopbritish museumgood nights sleep
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11 - 15 of 2,670 reviews
Reviewed 1 week ago

First time in London and got a great deal through Go Ben Travel. The place was amazing and will be returning soon. We had arrived early on a train from Wigan and the staff where happy to book us in prior to the official booking...More

Thank Dave K
Response from Roberto R, Guest Relations Manager at Crowne Plaza London - Kings CrossResponded 5 days ago

Dear Dave K, We are happy to hear from you and appreciate your kind review. Nothing brings us greater satisfaction than the recognition from guests like yourself of the excellent service delivered during your stay. We look forward to your soon return visit. Thank you...More

Reviewed 1 week ago via mobile

The hotel has recently changed from a Holiday Inn and as such the finishes are reasonably new. The rooms are well finished and stylish, but did find the room to be rather small and the double beds should have been a larger (extremely small for...More

Thank TrevorBurchell
Response from Roberto R, Guest Relations Manager at Crowne Plaza London - Kings CrossResponded 5 days ago

Dear TrevorBurchell, First of all, thank you for staying at the Crowne Plaza London Kings Cross. I am very glad that you liked the appointment of our new rooms. They are indeed very comfortable and stylish! On a different note, I do apologize for those...More

Reviewed 1 week ago

The hotel is located in a residential area, 15m walk to Kings Cross station with a local bus taking 5m. I would not feel safe walking there in dark hours as the road is located on is not on a busy/main road and not many...More

Thank Nazmin A
Response from Roberto R, Guest Relations Manager at Crowne Plaza London - Kings CrossResponded 6 days ago

Dear Snazzy14561, We are terribly sorry that your recent stay was so disappointing. We will not attempt to excuse or explain the missteps occurred, rather, we want to offer a sincere apology. We are sending you a direct message, so that we may see how...More

Reviewed 2 weeks ago

Stayed for a family short stay in late December 2017. Overall we felt the hotel could be described as average at best. The family room was small - with 2 (small !) double beds. When we arrived, it was quite cold. There was inadequate storage...More

Thank drolip
Response from Roberto R, Guest Relations Manager at Crowne Plaza London - Kings CrossResponded 6 days ago

Dear drolip, Thank you for your candid feedback. We are terribly sorry that your recent stay was so disappointing. Our team strive for the utmost in guest satisfaction, and we clearly failed. While we understand your reluctance, we do hope that you will reconsider staying...More

Reviewed 2 weeks ago

We stayed here for two nights. Very clean and hygienic, room cleaned daily, good amenities, excellent value for money and would definitely go again. Staff were very friendly and helpful nothing was too much trouble. Checking in and out was very quick too. Food was...More

Thank Zoey J
Response from Roberto R, Guest Relations Manager at Crowne Plaza London - Kings CrossResponded 5 days ago

Dear Zoey J, Thank you for taking the time to let us know about your stay with us. We pride ourselves on our dedicated team and I am really happy to hear that it does not go unnoticed. We look forward to seeing you again...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Internet
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$111 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Spa Hotel in London
#278 Luxury Hotel in London
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$111 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Spa Hotel in London
#278 Luxury Hotel in London
Room types
Non-Smoking Rooms, Suites
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Traveller (491)
Room & Suite (219)
Dining (24)
Pool & Beach (4)
Hotel & Grounds (370)
Bathroom (50)
Nearby
Clerkenwell
Owing to its proximity to Smithfield Market – the site
of an ancient meat market which remains in operation
today – Clerkenwell boasts a plethora of globally
renowned restaurants, fabulous local eateries, and
some of London's favorite pubs. This isn't merely a
focal point for all things foodie though. Spend enough
time wondering through the area's maze of streets and
you might become accustomed to the litany of slinky
...More
Questions & Answers
Ask a question
Katie L
3 January 2018|
AnswerShow all 6 answers
Response from Roberto R | Property representative |
Dear Katie L, We have both room only and breakfast included rates. Your confirmation should state your meal plan. If you need any further assistance, please contact our in house reservation team. Best regards, Roberto... More
0
Votes
Kok Hoong F
4 December 2017|
Answer
Response from Roberto R | Property representative |
Dear Kok Hoong F, There is a launderette in St John street, Clerkenwell, ten minutes away from the hotel. Our concierge team will be more than happy to direct you. Best regards, Roberto R Guest Services Manager
1
Vote
Kok Hoong F
3 December 2017|
AnswerShow all 3 answers
Response from Roberto R | Property representative |
Dear Kok Hoong F, Thank you for your inquiry. Unfortunately we have no clothsline available in our bathrooms. Please do not hesitate to contact us directly for anything else you may need. Best regards, Roberto R Guest... More
0
Votes
Room Tips
"Ask to be put away from the main road"
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"Excellent Value"
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"344 had a view over looking the huge royal mail dept. but was a great view at night"
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"floor 8 at the top but more expensive"
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