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Holiday Inn London Mayfair

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2,079 Reviews from our TripAdvisor Community

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Showing 1,724: English reviews
Johannesburg, South Africa
Reviewed 4 July 2013

Our aircon in our room was not working, it was 29 degrees outside and this is supposed to be a four star hotel! When we complained about it we returned to a fan being placed in our room! They eventually moved us to another room with aircon working, but we could not use the safe. We were forced to carry...

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Helpful?
2Thank JennieSmith
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear JennieSmith, Thank you for letting me know of your experience at our hotel. I am disappointed that we did not facilitate your needs better. We should have been able to replace your safe or at the very least, secure your valuables in our safe. I will be finding out why this did not happen! I am sorry that the...

ohio
Reviewed 3 July 2013

Very easy to reach, across the street from Green Park station. Easy access on foot or tube to all attractions and sites. Rooms and bathroom decent size. Clean and quiet. Breakfast quite good, children free. Reception staff helpful. As in past posts, lifts not always operational. No English charm in this hotel. Typical chain hotel. Would recommend and stay again...

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Helpful?
1Thank melissa m
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear melissa m, Many thanks to you for writing about your stay. Our location is one of our best attributes. I am glad that you have enjoyed and mentioned some of the others. "We still have to work on old English charm" Would love to welcome you again. Yours sincerely K Collins

West Yorkshire
Reviewed 30 June 2013

I was fortunate to be upgraded to an exec room which was just huge. If they had stuck a wall in it would have been a suite. A rare treat in such an expensive part of London. I was on business and just the for one night but the room was very comfortable, although it had the usual Holiday Inn...

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Helpful?
Thank BrighousePete
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Hello BrighousePete, Too many sherberts?? Perhaps you are getting too much pocket money young man.. Thank you for seeking us out and sharing your experience with others. Please ask about our pillow menu on your next visit you should find one or two that will definately suit you. Regards K Collins

Scottsdale, Arizona
Reviewed 30 June 2013

This is about the 8th time we have stayed at this hotel and always enjoy it for it's comfort and the great location. We weren't particularly happy this time since there was quite a big mix up with the reservation despite the fact that we handed the front desk a copy of the confermation. Phillipe at the front desk tried...

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Helpful?
Thank Louvain71
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear louvain1718, How disappointing this must have been for you. I am very sorry that your complaint was not dealt with as efficiently as you have a right to expect. It appears that there was a failure in communication between our staff. However, this is unacceptable as far as I am concerned and you deserve better. A meeting has been...

Sao Paulo, SP
Reviewed 26 June 2013

This was my second time in this hotel. Well located and comfortable rooms. The whole staff of the hotel is very professional and kind, which made the experience even better. I recomend Holiday Inn Mayfair and plan to stay there again on the future.

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Helpful?
Thank Renata3012
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear Renata3012, Thank you very much for choosing the Holiday Inn Mayfair a second time. We are always delighted when our guests like us sufficiently to come back. We will not stop trying to impress you, therefore, please do not stop coming to stay with us. Thank you again and I hope to see you soon. Kind regards KC

Dublin, Ireland
Reviewed 25 June 2013

I stayed here for only 1 night but I thought the location was great. Walk out the door turn left go through the park and your at Buckingham Palace. Only a 5 minute walk away from your door, couldn't ask for better. Also the Ritz and plenty of shops down the road as well. The tube station is down just...

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Helpful?
Thank jonathanrowe80
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear jonathanrowe80, Thank you for staying with us. You mentioned £500 per room and for us that is exceptional as we endeavour to keep our prices tightly restrained so that we can continue to offer, the best value for money accommodation in Mayfair. Please call our in-house reservation team or check on-line for our very best prices when you are...

Norwich, United Kingdom
Reviewed 25 June 2013

This hotel is in a great location, a few hundred metres from Green Park Tube station. We stayed here for 1 night in one of the suites and the rooms were amazing. Huge bedroom with the customary ensuite bathroom, a second bathroom, lounge and dining room, two large flat screen TV's. The shame was that we never got the chance...

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Helpful?
Thank IAS_12
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Dear AS_12, It sounds like you enjoyed yourselves immensely in London. The only solution to not being here long enough to fully utilise the suite is to come back again and perhaps for a bit longer next time. We will be here, happy to welcome you back. Kind regards KC

Reviewed 24 June 2013

i must have stayed here on at least 25 occasions the service is always very good, the rooms are very good even if a bit dated.location for geeting into london for nightlife is fantastic. car parking is a bit over he top price wise but it is central london and your car is safe

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Helpful?
Thank William N
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Hello William N, Wow 25 times. Thank you for your continued support and for choosing us again and again. As you may know some of our rooms have been re-decorated so why not secure one for your next visit. Regards KC

Edmond, OK
Reviewed 24 June 2013

We stayed two nights at the HI Mayfair on June 8 - 9, 2013. The hotel is in a great location and just off Piccadilly. Just across the street from the RITZ! Walk across the park to Buckingham Palace. The hotel seemed to be well run and the rooms were very adequate. Not much super close to the hotel but...

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Helpful?
Thank rhowell92
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Hello rhowell92, We seem to have gained the majority decision. Thank you all very much. Regards KC

Tortola
Reviewed 24 June 2013

At very short notice this booking was made using last-minute.com's "secret hotel" feature. I was pleasantly surprised when the booking was made, thinking the hotel and location would add pleasure to a London business trip. The hotel is distinctly average in room quality, public areas and dining. WiFi is not included in the room rate. How long can premier London...

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Helpful?
Thank david k
HotelGuestRelations, Guest Relations Manager at Holiday Inn London Mayfair, responded to this review

Hello david k, It is a pity that we appear to have lost you before we really got a chance to get to know each other well. I am of course sorry that we did not impress you enough to encourage a return stay. Please bear in mind that we are updating and even introducing Free wi-fi for our Rewards...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn London-Mayfair hotel is located in the heart of Mayfair, London's premier hotel district. With its unparalleled location on the corner of Piccadilly and Berkeley Street, the Holiday Inn Mayfair is ideally situated for your business or leisure stay. This Mayfair hotel is fully air conditioned and all bedrooms are equiped with high speed internet access. The traditional and tastefully appointed hotel is in close proximity to Green Park, Hyde Park,, the Royal Academy, Covent Garden, superb shops in Bond Street, Regent Street as well as many clubs, casinos and night spots. Oxford Street, Harrods, Buckingham Palace, London Eye, Theatres and the West End are all close by. Adjacent to the hotel is Green Park underground station which gives direct access to Heathrow airport and St Pancras International Station for the Eurostar. As well as mainline rail services from Victoria and the Gatwick Express. All Conference & Meeting rooms in this ideal central London location have natural day light and are equipped to cater for any event. Nightingales Restaurant offers modern British cuisine from light snacks to a full a la carte menu. ... more   less 

Additional Information about Holiday Inn London Mayfair

Address: 3 Berkeley Street, London W1J 8NE, England
Region: United Kingdom > England > London > Mayfair
Price Range: $308 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London Mayfair 4*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Agoda, Cheap Tickets and Travelocity so you can book your Holiday Inn London Mayfair reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn London - Mayfair Hotel London
London Holiday Inn
Hotel Style:
#256 Business Hotel in London
#263 Family Hotel in London
#271 Luxury Hotel in London
#298 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London Mayfair staff and other travellers.
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Questions? Get answers from Holiday Inn London Mayfair staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms looking out onto Piccadilly, the Ritz Hotel and Green Park help you feel the vibe of the city.”
 of 5 bubbles Silver_Fox987, 18 Feb 2017 | Read review
“Executive facing opposite the Ritz”
 of 5 bubbles philaswift, 6 Feb 2017 | Read review
“The front of the hotel overlooks the Ritz, the rooms have secondary glazing that shuts out any traffic noise.”
 of 5 bubbles flyingvisit2017, 20 Jan 2017 | Read review
“Berkeley Street is quiet during the day, but at night there's a constant stream of taxis from a club or restaurant opposite.”
 of 5 bubbles Redlorry75, 18 Jan 2017 | Read review
“Room at side faces an office block but very quiet and if you keep the net curtain drawn you have privacy”
 of 5 bubbles williamcR5813YI, 17 Jan 2017 | Read review
5 of 5