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InterContinental London Park Lane

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#135 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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InterContinental London Park Lane
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2,360 Reviews from our TripAdvisor Community

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Showing 2,076: English reviews
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Arlington, Virginia
Reviewed yesterday NEW

The Intercontinental sets the bar for high quality service. From check-in to house cleaning services, everyone was well trained and responsive. The gym is very well equipped and very user friendly. The free wi-fi can be a bit slow, but is otherwise manageable. Note - not all the rooms have drawers to store your clothing. You need to make sure...

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Helpful?
Thank Kauaidudette
Jeddah, Saudi Arabia
Reviewed 2 days ago NEW

I came to the hotel on April as a visitor wanted to have some drinks and the bar and lobby manager told me that I can't sit because its only for hotel residents and he was so rude and unprofessional I tried to speak with I higher manager but I couldn't reach one, by the way I always stay in...

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1Thank saudaljomaih89
Bologna, Italy
Reviewed 2 days ago NEW

I really enjoy the place, I was living my last 2 years in London in Kensington, so you were just in my neighborhood. Each time when I have been here I have had good business, and I'm coming back soon. The hotel has a lovely environment and it makes you feel so good. Thank you, Monica

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Thank Monica7810
Newmarket, United Kingdom
Reviewed 2 days ago NEWvia mobile

I love the intercon brand. The whole place smells of class...literally...the lobbies and public areas smell amazing. We stayed in a standard room but it was of a very high spec. The cookbook eatery remains one of my favs I'm London for a quick lunch. The location is of course great. Recommended

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Thank Whiteyford100
Houston
Reviewed 3 days ago NEWvia mobile

The Intercontinental does not disappoint. The staff are trained well, from the doorman right through the entire hotel. In this day of forlorn travelers, it is nice to enter a place that makes the extra effort.

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Thank jrpjr007
Beirut, Lebanon
Reviewed 4 days ago NEW

I have just returned from a trip to London & Paris with my wife & daughter Being an Ambassador Spire member, I have booked a Deluxe Room at the Intercontinental Park Lane Hotel in London A couple of days before traveling, I have called up the hotel & asked them if I could be upgraded to a Suite because of...

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2Thank l3abboud
Princeton, New Jersey
Reviewed 5 days ago NEW

The positives: * wonderful location between Green Park and Hyde Park * breakfast amenities and staff and attention - outstanding. * checkin assistance - excellent. And now for the very bad negatives: When I made the reservation, I utilized the toll free number and suggested we have two beds. I was told that it would be in the notes but...

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3Thank Greg1371
Management response:

Dear Greg1371, Thank you for your feedback following your recent stay with us. I understand that you have been and still are in communication with our Front Office Manager who is helping to assist you with your concerns. Greg1371, we hope to welcome you back to the hotel in the future. Kind Regards, Caroline Jillings Director of Rooms

London, United Kingdom
Reviewed 6 days ago NEW

This was my second stay at this hotel. This time I was upgraded from a standard room to a London Superior room which was really nice. It has a little sitting area and my room had a great view out over Hyde Park. The bathroom is a little small for the size of room but it did the job nicely...

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Thank aks120LasVegas
Management response:

Dear aks120LasVegas, Thank you very much for your feedback after your recent stay at InterContinental London Park Lane. I am delighted that we were able to welcome you back for your second stay and that we were able to upgrade you and give you a room with a great view. I am sorry to hear that we did not exceed...

Stavanger
Reviewed 1 week ago

The good - Very friendly staff Good location, Mayfair, Piccadilly, Knightsbridge, Shopping and Parks Great breakfast Comfortable rooms - we booked two superior doubles Concierge and door service Taxi rank outside The bad - Sometimes felt like we were in the Middle East and not London EXTORTIONATE food and bar prices - a rip off Bar understaffed when busy Check...

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Helpful?
Thank Craigers1806
Management response:

Dear Craigers1806, Thank you for your feedback. We really enjoy hearing the highlights of guests’ stays and the aspects that delighted you. We are happy to hear that you found our teams friendly and that the hotel was comfortable and convenient. We are however sorry to hear about your experience which made you feel that the hotel lacked soul and...

London, United Kingdom
Reviewed 1 week ago

I have used their bar a few times. Cosy, elegant and nice stuff. Good quality of service and products, It looks clean, but I have never stayed in a room, so I can only advise on the bar. I could use WIFI connection and relax as much long as I wanted

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Thank Ghia80Italy
Management response:

Dear Ghia80Italy, Thank you for your feedback after your recent visit to InterContinental London Park Lane hotel. We are delighted that you enjoyed your time in our bar and found it to be cosy, elegant and with good quality service and products. I will be sure to pass your comments in to the bar team who will be happy to...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: 1 Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: $451 - $884 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Intercontinental Hotel London
Hotel Style:
#38 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#114 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
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Questions? Get answers from InterContinental London Park Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure what you are getting before arriving.”
Greg1371, 20 Apr 2017 | Read review
“Ask for room facing the Wellington Arch/ Park”
NelsonP588, 12 Apr 2017 | Read review
“not sure about the wifi as we had a corporate access”
XC-TN, 9 Apr 2017 | Read review
“Worth getting a room with views of Hyde Park...”
472nitus, 29 Mar 2017 | Read review
“Ask for street either overlooking the Royal parks or Hydepark the view is super”
lamiaa2017, 25 Mar 2017 | Read review
5 of 5