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InterContinental London Park Lane

2,573 reviews
#186 of 1,076 Hotels in London
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Traveller (1188)
Room & Suite (466)
Dining (104)
Overview
  • Excellent62%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“cookbook cafe”(59 reviews)
“theo randall”(47 reviews)
“the club lounge”(127 reviews)
Free Internet
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
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Offers from InterContinental London Park Lane
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,573)Write a Review
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1,385
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1,385
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821 - 825 of 2,270 reviews
Reviewed 19 May 2015

Had a spa break here and it was fabulous, the staff were lovely, the surrounds beautiful and the service was excellent - from the outside the hotel doesn't look much but the inside is gorgeous - very busy outside but an oasis of calm on...More

Thank lizwhitenlp
Response from Caroline J, Manager at InterContinental London Park LaneResponded 20 May 2015

Dear lizwhitenlp, Thank you for taking the time to share your experience. Your kind comments about the hotel and the employees are highly appreciated. I am extremely pleased to hear that your Spa break with us at InterContinental London Park Lane was a fabulous one....More

Reviewed 19 May 2015

When this hotel is full, you don't even get a welcome drink nor upgrade. Not even some points to compensate for the lack of attendance preserved for a Platinum member . Despite all this I was still made to pay for a bottle of water...More

Thank Pierre L
Response from Caroline J, Manager at InterContinental London Park LaneResponded 20 May 2015

Dear Pierre L, I would like to take this opportunity to thank you for being our loyal Platinum Ambassador member. We appreciate your time in providing us with detailed feedback and we apologise for the disappointments you had encountered, such as the service standards you...More

Reviewed 19 May 2015 via mobile

Lovely staff. Superlative service. Great food. Brilliant concierge who purchased for me some forgotten sports gear within 20 minutes of asking. Great location. Have a run in the park in the morning followed by Eggs Florentine. Lovely! I know the Park Lane hotels get a...More

Thank Charlie-EMPS-Henry
Response from Caroline J, Manager at InterContinental London Park LaneResponded 20 May 2015

Dear Charlie-EMPS-Henry, I am so pleased that you chose to spend your stay in London here at Intercontinental London Park Lane, and more importantly that you had a hugely enjoyable time. I am always particularly delighted when it is mentioned how good the service is,...More

Reviewed 19 May 2015 via mobile

A huge thank you to all the staff last night, for helping out the passengers of our broken down coach. We were stranded for eight hours overnight and you really looked after us all with your tea, coffee, facilities and offer of pillows and blankets....More

3  Thank iloveschoolholidays
Response from Caroline J, Manager at InterContinental London Park LaneResponded 20 May 2015

Dear iloveschoolholidays, Thank you for sending us your kind feedback for the employees at InterContinental London Park Lane. I am pleased to hear we were able to assist in a situation that you had to go through with the broken down coach. All our associates...More

Reviewed 18 May 2015

Not one of the best, but the best hotel you could stay in. Location ideal - walking distance from Green Park or Hyde Park tube stations. All the staff we encountered were professional, friendly and polite, special mention to Laura on reception who checked us...More

Thank bazjs
Response from Caroline J, Manager at InterContinental London Park LaneResponded 20 May 2015

Dear bazjs, Thank you for taking the time to review the hotel following your recent stay with us. We are delighted to hear that you had an enjoyable experience at InterContinental London Park Lane. I also would like to thank you for commending our team...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$290 - US$552 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Spa Hotel in London
#70 Family Hotel in London
#76 Romantic Hotel in London
#100 Business Hotel in London
#143 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$290 - US$552 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Spa Hotel in London
#70 Family Hotel in London
#76 Romantic Hotel in London
#100 Business Hotel in London
#143 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1188)
Room & Suite (466)
Dining (104)
Pool & Beach (1)
Hotel & Grounds (609)
Bathroom (71)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Questions & Answers
Ask a question
Julie J
11 September 2017|
AnswerShow all 13 answers
Response from cariadkenan | Property representative |
Unfortunately this hotel does not have a swimming pool, however one of the team would be more than happy to give you the details of the nearest swimming pool.
0
Votes
DonJean911
18 July 2017|
AnswerShow all 10 answers
Response from Bettina S | Reviewed this property |
they have both options
0
Votes
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thomaslS7009WS
26 May 2017|
AnswerShow all 2 answers
Response from jrpjr007 | Reviewed this property |
I usually leave 10 pounds...everything in the mini bar costs money! Yes, the concierge is very helpful...
1
Vote
Room Tips
"High floors give great view"
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"Stay in the 7th floor (club) if possible."
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"Ask to face the park"
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"be an IHG member, use your certificates and awards, and be sure they know if you are celebrating a special..."
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