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InterContinental London Park Lane

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#120 of 1,078 Hotels in London
Certificate of Excellence
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2,219 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental London Park Lane
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Showing 1,947: English reviews
Bradford, New Hampshire
Reviewed 8 February 2014

What would you expect in a Park Lane hotel apart from being bit noisy ? The great location of this hotel is very convenient room was just okey for myself , view is nice , staffs very professional . Its a park lane hotel so don't worry , if you are use to with InterContinental's this will just add a...

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Helpful?
Thank Sally A
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Sally A, Thank you for taking the time to write about your experience at InterContinental London Park Lane. I am delighted that you enjoyed our hotel and its location. I very much look forward to welcoming you back in the near future. Best wishes, Caroline Jillings Director of Rooms

Evian-les-Bains, France
Reviewed 6 February 2014

I recently stayed for a 2 night business trip, The hotel is perfectly located and was just fine for what i needed. I was pleasantly surprised by my bedroom - whilst small it was very comfortable and cosy and had a good view over Hyde Park Corner and importantly was very quiet. The bed was comfortable, the linen good etc....

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Helpful?
Thank manil0u
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear paranoa, Thank you for sending us your feedback and for choosing InterContinental London Park Lane for your recent stay. Our aim is to provide our guest with memorable experiences and it was disappointing to learn it was not such for you. Please be assured this is not indicative of our usual standards. I appreciate your observation and comments. I...

Nottingham, United Kingdom
Reviewed 1 February 2014

Just what I expected from such a high profile hotel in a high profile location. Park Lane prices all round but service is very high standard. Due to the number of diplomats etc. that stay there you can have a smoking room should you desire.

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Helpful?
Thank BOF3
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear robthebuilder0, Thank you for taking the time to review the hotel following your recent stay with us. We are delighted to hear that you had an enjoyable experience and your comments have been shared amongst the team. I hope that Phantom of the Opera was equally enjoyable on its own way! Once again, thank you for your kind words....

surrey
Reviewed 29 January 2014

Was taken here recently by my son for afternoon tea to celebrate my birthday. It was absolutely lovely. Faultless food and service in a beautiful peaceful lounge. Hard to believe that we were right next to what must be one of the busiest roundabouts in the World - it was all peace and tranquillity and the service was attentive and...

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1Thank kathyinsurrey
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear kathyinsurrey, Thank you so much for your review of your recent afternoon tea experience at the Wellington Lounge. I am very glad to hear that your son has chosen our hotel to celebrate your birthday. The most pleasing of all is that you had memorable experience! Once again thank you for your feedback and we hope that we will...

London, United Kingdom
Reviewed 28 January 2014

I had to go to London on business and was put up at Intercontinental Park Lane. I could not have been more satisfied with the overall stay. First of all, I did not even know it was possible to have The Shard, London Eye, Big Ben, Westminster Abbey, Houses of Parliament and Buckingham Palace all on one shot, but that...

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Thank cpc_27
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear cpc_27, It was with true pleasure I read your review about your recent stay at InterContinental London Park Lane. We are indeed very lucky with the hotel location. Is not it truly breath taking to being able to see some of the London’s major sightseeing spots from your room? I am delighted to see that you enjoyed your stay...

Dublin, Ireland
Reviewed 27 January 2014

This hotel is within walking distance of all the major shopping areas and attractions. It is located opposite Hyde Park which is a great place for a run or a walk. The hotels public areas are beautifully decorated and there are plenty of armchairs in the lobby to enjoy a coffee or read. The staff are helpful and friendly. The...

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Helpful?
1Thank Dublinlady28
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Dublinlady28, We are delighted to hear that you enjoyed your recent stay with us in London and thank you for taking the time to post your review on Trip Advisor. I am delighted to read your observations and that you seem to have had such a great stay overall. I could not agree with you more that the location...

Reviewed 20 January 2014

Really liked this hotel especially the gin based cocktail bar with over 40 types Very nice room spotlessly clean and quality fittings and great shower,large very comfy bed as well. Unusually the in house restaurant is fantastic with brilliant Italian food and is a must, the nicest food and reasonable for the pre theatre menu Great location for major sites...

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Helpful?
Thank Bob D
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Bob D, Thank you for taking the time to write about your experience at the hotel. I am delighted to read your comments and that you will return to our property in future. I am particularly pleased that you enjoyed the Arch Bar and its selection of Gin. Another opportunity to enjoy gin at the Arch Bar is our...

London, United Kingdom
Reviewed 20 January 2014

First time at this hotel. The welcome on check-in was superb, we were offered a nice upgrade which was lovely. The quality of service throughout our stay was second to none, to a man and woman nothing was too much for the splendid staff. Can't speak too highly of them. Our room, a London Deluxe, was not particularly big but...

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Thank MrCfromHYU
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear MrCfromHYU, We are delighted to hear that you enjoyed your recent stay with us in London and thank you for taking the time to post your review on Trip Advisor. It was pleasure to read your comments and that you seem to have had such a great stay overall. I am particularly pleased to read that you found the...

Moscow, Russia
Reviewed 20 January 2014

I have stayed at the intercontinental Park Lane on several occassions, the location is fabulously convenient, but also the staff are super friendly and helpful, unlike many of their competitors where the staff can be a bit cold and snobby, the intercontinental- Park Lane makes you feel at home. They are super child friendly, a cot was made up at...

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Helpful?
Thank helenemoscow
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear helenmoscow, Thank you for taking the time to write your review about you most recent stay at InterContinental London Park Lane. I am delighted to learn that you enjoyed the hotel facilities as well as service from our staff. They will be very happy to hear that their effort is recognised. I very much look forward to welcoming you...

essex
Reviewed 20 January 2014

Stayed for one night mid January we were in London to see the phantom of the opera. It cost about £350 for the night but honestly was worth every penny ! We were treated like long lost friends from the minute we arrived by every member of staff. The room although standard was the best hotel room we have ever...

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Helpful?
Thank robthebuilder0
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear robthebuilder0, Thank you for taking the time to review the hotel following your recent stay with us. We are delighted to hear that you had an enjoyable experience and your comments have been shared amongst the team. I hope that Phantom of the Opera was equally enjoyable on its own way! Once again, thank you for your kind words....

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: One Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: $414 - $861 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Intercontinental Hotel London
Hotel Style:
#35 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#103 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
16 questions
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Buffalo, Minnesota
over a year ago
Sheffield
Aughton, United Kingdom
21 days ago
9 months ago
Leicestershire, United Kingdom
1 month ago

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Questions? Get answers from InterContinental London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hyde Park views, London Rooms, Wellington Arch Deluxe Room or Club IC Rooms,”
 of 5 bubbles Flyers007Dublin, 5 Dec 2016 | Read review
“Ask not to be disturbed”
 of 5 bubbles JodieR1981, 28 Nov 2016 | Read review
“Club Floor”
 of 5 bubbles lozza21, 22 Nov 2016 | Read review
“Try to avoid the interior facing rooms. They have no view other than in to other guest rooms!”
 of 5 bubbles whiskerxx, 8 Nov 2016 | Read review
“Excellent customer service”
 of 5 bubbles 9melisa, 1 Nov 2016 | Read review
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