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Mercure London Paddington Hotel

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Traveller (243)
Room & Suite (282)
Dining (15)
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Overview
  • Excellent23%
  • Very good44%
  • Average21%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (1,614)
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1,271 results
Traveller rating
318
516
275
96
66
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318
516
275
96
66
Show reviews that mention
All reviewsheathrow expresspraed streetgarfunkels restaurantgreat locationbreakfast is servedexecutive roomrooms are smalltrain stationstreet noisesingle roomshort stayhyde parkluggagerumbleconveniencetoiletriespubs
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1 - 5 of 1,271 reviews
Reviewed today

We arrived around 5ish and there was only one person checking people in. There were 3 people in front of us and I was a party of 3. It took ½ hour to get checked in. Not a good start. The room on first inspection...More

Thank Claire S
Reviewed 2 days ago

This is my favorite hotel. I have been staying here for years, and I am always grateful for the staffs' heartwarming support. Next to Paddington station where the Heathrow Express termiates, has its own restaurant (and lots of neighbour eating places), supermarkets nearby, etc.. Highly...More

Thank mikenekokamekichi
Response from GuestRelations L, Manager at Mercure London Paddington HotelResponded today

Dear mikenekokamekichi Thank you so much for your great review, we are so happy to know that you enjoyed your stay with us, your comments about the staff will be shared with all Mercure London Paddington team. We hope you will be back soon so...More

Reviewed 1 week ago via mobile

Central location, next to Paddington station, Friendly. And very helpful staff!!!! As Le Club Members I had room Upgrade and welcome drink! Clean comfortable room, Nespresso coffee machine and Handy phone that allows to make international phone call free of charge, very convenient! Would definitely...More

Thank EvaBismarck
Response from GuestRelations L, Manager at Mercure London Paddington HotelResponded 6 days ago

Dear EvaBismarck Thank you so much for taking the time to share your amazing feedback! It is always a great pleasure for us to read how satisfied and amazed our guests are with their stay. Thank you for taking the time to tell us about...More

Reviewed 2 weeks ago via mobile

Location. This hotel is well-connected by public transportation network; situated in adjacent to the Paddington Station, where Heathrow Express stops and several metro lines meet. Location wise, it was perfect for us as we travelled to places via metro. You will also find McD, Burger...More

Thank gggoo
Response from GuestRelations L, Manager at Mercure London Paddington HotelResponded 2 weeks ago

Dear gggoo, We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 3 weeks ago via mobile

Rooms very small (cuz I'm from America) lol... but staff is very nice. Rooms are hooked up with co electronics and I love the espresso machine!! Also.... William Rafter manning the bar is EXCELLENT!! 👍👍More

Thank Michael B
Response from GuestRelations L, Manager at Mercure London Paddington HotelResponded 2 weeks ago

Dear Michael B, We very much appreciate your comments regarding your stay at the Mercure London Paddington Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$174 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#343 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$174 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#343 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (243)
Room & Suite (282)
Dining (15)
Pool & Beach (1)
Amenities (11)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
elwoodfei
11 January 2018|
AnswerShow all 3 answers
Response from Andy W | Reviewed this property |
Internet was free strong and reliable
0
Votes
alinalinayes
3 November 2017|
AnswerShow all 5 answers
Response from JackieGreenhalgh | Reviewed this property |
No only for room
0
Votes
Siân H
8 June 2017|
AnswerShow all 7 answers
Response from ScotWasp | Reviewed this property |
Pretty sure the reception will look after your luggage, but why not give them a call directly to confirm?
1
Vote
Room Tips
"Stay away from the front"
Read review
"Facing Praed Street."
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"Check out the rooms1st you may want to look elsewhere.Restaurant is a place across the street ."
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"They also have small conference rooms for just 2-6 People. All on lower ground Floor."
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