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Mercure London Paddington Hotel

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Mercure London Paddington Hotel
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1,299 Reviews from our TripAdvisor Community

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Showing 1,006: English reviews
Stockholm, Sweden
Reviewed 4 days ago NEWvia mobile

The staff is really friendly and helpful. He rooms are small as to be expected in London. Very close to Paddington, which is perfect for Heathrow express and other travels. So of course you should expect some noise, but I was given a quiet room so I was happy.

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Helpful?
Thank mynasudd
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

The hotel is on the doorstep of Paddington transport hub, offering visitors easy access to all parts of london including a 15-minute connection to Heathrow Airport. We strive to ensure all guests leave feeling bestowed with friendship and happy memories. I am pleasured to hear you found the room quiet. We pride ourselves on friendly welcome and for your convenience...

United Kingdom
Reviewed 3 weeks ago via mobile

Perfect location for Paddington station. Rooms may be a little on the small side, but are tastefully decorated and have all facilities necessary for a comfortable stay. Staff are friendly and helpful, stayed here twice within a week, both times enjoyable stay.

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Helpful?
Thank John3k
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your precious time to review your recent stay with us, it is a pleasure to receive your 5 star rating. An oasis of luxury and tranquillity. Overlooking a peaceful garden, this elegant converted Victorian townhouse Hotel Indigo London Paddington unites historic prestige and contemporary design inspired by the Fibonacci sequence. We strive to ensure all guests...

new zealand
Reviewed 3 weeks ago

This hotel is right next door to Paddington station, which is so convenient when arriving on the Heathrow Express! I arrived as organised, but my booking preference had been mixed up. However, the receptionist eventually upgraded me to a room that fitted the bill perfectly, so her work and assistance were much appreciated, after the initial disappointment! The room was...

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Helpful?
Thank johnandmaggie
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

It is a pleasure to read your fantastic review, thank you for taking the time to share your positive experience. I am delighted you found the location perfect for the LHR via Heathrow Express and the Tube. Our location is extremely popular with all our guests for travelling around the city and further afield. We do offer a wide range...

Reviewed 3 weeks ago via mobile

Whatever I'm writing here is straight off the first hand experience, it's not usually easy to score anyone a perfect 5 but this hotel gives me a reason to! I've always heard and read (in tour package disclaimers) and aware that London hotels do not provide fans and AC, rooms are tiny thanks to the space crunch in zone 1...

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Helpful?
Thank Divyesh U
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your time to share your recent review, I am delighted to read your wonderful comments. It is a pleasure to hear we proved the London hotel room myth. The Mercure London Paddington Hotel offers you the convenience of a central location next to Paddington Station and the comfort of an elegant 4 star contemporary boutique hotel....

Istanbul, Turkey
Reviewed 4 weeks ago

It is literally across the Street of Paddington station. So if you have to catch the first Heathrow Express for an early flight this is the hotel to stay. Rooms are modern and clean. Bus stop very close to the hotel. Restaurant at the hotel entrance.

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Helpful?
Thank zmtanberk
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

The Mercure London Paddington Hotel offers you the convenience of a central location next to Paddington Station and the comfort of an elegant 4 star contemporary boutique hotel. It is wonderful to hear you enjoyed the modern decor and found the hotel clean. Our housekeeping team will be delighted with your comments. We look forward to welcoming you back in...

Bucharest, Romania
Reviewed 4 weeks ago

The hotel is conveniently located to the London Paddington station. The area is quite busy with traffic, next time would choose other location in London, unless on a very tight train schedule. The room was nice and modern, luckily with no direct window out, so it was quiet. The staff was very welcoming and friendly.

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Helpful?
Thank simonaecaterinab
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your time to share your recent feedback following your stay with us. I am delighted you found the room quiet, the staff welcoming and the service friendly. It is an honour to read your kind comments. We take great pride in ensuring all guests feel at home when staying with us. I am sorry to hear...

Manchester
Reviewed 4 weeks ago via mobile

Such a convenient location, it can't get any better as it's outside Paddington station which is super easy from Heathrow. Room was very small but comfortable bed and bathroom was fine. Probably better options further from the station available but you pay the price for convenience. Could hear some chatter in the corridors but no noise from the road or...

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Helpful?
Thank miss-b20
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

It is a pleasure to hear you chose Mercure London Paddington Hotel for your recent trip to London. Located just a 1-minute walk from Paddington train and tube station, this modern hotel is a 17-minute walk from Hyde Park, and 3 miles from both the British Museum and the Natural History Museum. It is wonderful to hear you were not...

Moscow, Russia
Reviewed 5 weeks ago

My daughter and me stayed for a week and a half at Mercure Paddington hotel. We were allocated in a very good spacious room with all necessary conditions. The room was quiet and clean with good furniture. The staff was very friendly and always helpful. The location is also great, just a stone's throw to bus stops and Paddington underground...

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Helpful?
Thank alla888b0la
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

It is a pleasure to read you chose to stay for a week and a half at Mercure London Paddington Hotel, we are delighted you had an excellent stay. We strive to ensure all guests leave feeling bestowed with friendship and happy memories. I am pleasured to hear you found the room quiet, clean and the furniture good in the...

phoenix
Reviewed 5 November 2016 via mobile

Just stayed a night at the Mercure right next to London Paddington Station. It is literally right outside of it so it is perfect for connection to LHR via Heathrow Express and the Tube is in the station too. I arrived at noon after flying all night from the US and they gave me a room right away. That was...

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Helpful?
Thank gonequiteabit
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

It is a pleasure to read your fantastic review, thank you for taking the time to share your positive experience. I am delighted you found the location perfect for the LHR via Heathrow Express and the Tube. Our location is extremely popular with all our guests for travelling around the city and further afield. The handy smartphone comes with our...

Rapid City, South Dakota
Reviewed 2 November 2016

My room was small but very clean and orderly. Safe, coffee maker, and snack tray in the room. I have stayed at this hotel many times going back to about 1990. I always feel safe. The location is very convenient to the Paddington Station. Garfunkel's is located right in the hotel with good food and good service. The staff is...

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Helpful?
1Thank 387larry
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for sharing your excellent review with us, it is a pleasure to hear you feel safe when staying at the hotel. I am delighted to read you have returned regularly since 1990 - we take great pride in ensuring all guests have a memorable stay and chose Mercure London Paddington Hotel as their hotel of choice in London....

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more   less 

Additional Information about Mercure London Paddington Hotel

Address: 144 Praed Street | Paddington, London W2 1HU, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: $195 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Paddington Hotel 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London
Hotel Style:
#311 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Paddington Hotel staff and other travellers.
8 questions
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Leeds, United Kingdom

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Questions? Get answers from Mercure London Paddington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade if you can and avoid the restaurant!”
 of 5 bubbles johnandmaggie, 14 Nov 2016 | Read review
“No suggestions.”
 of 5 bubbles 387larry, 1 Nov 2016 | Read review
“For two people you need the Executive room, but it costs.”
 of 5 bubbles TrudiU, 18 Oct 2016 | Read review
“dont book a double!”
 of 5 bubbles kitten42, 20 Aug 2016 | Read review
“don't stay here.”
 of 5 bubbles nick_everitt, 13 Jul 2016 | Read review
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