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London Hilton on Park Lane

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22 Park Lane, London W1K 1BE England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2072)
Room & Suite (1147)
Dining (242)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from London Hilton on Park Lane
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#432 of 1,187 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
In the heart of Mayfair, the London Hilton on Park Lane is close to all that London has to offer, whether it's musicals and theatres or world famous landmarks. Soaring high above the city streets, the hotel is famed for its unparalleled five star luxury. With 453 spacious guest rooms, including 56 suites, there is something to suit every taste. Meanwhile, the five bars and restaurants remain destinations in themselves, offering something for every taste, including our Michelin-starred restaurant Galvin at Windows and trendy nightclub Whisky Mist at Zeta.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Arabic, Italian
Hotel links
Special Offer:Hilton Honors Discount
4052Reviews42Q+A100Room tips
Traveller rating
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  • 170
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Popular mentions
zipzo-uk wrote a review Yesterday
Derbyshire, UK123 contributions37 helpful votes
I spent a long time deciding which hotel to book as part of a trip to London to see the last night of the proms at Royal Albert Hall. This hotel was a flat and easy walk to the RAH and I was keen to have room with a view, as so many hotels in London have no view. This was the most ive ever paid for a London hotel room, but paying extra to get an executive room on the 24th floor really did make it a very memorable visit. The view from the room included Big Ben, London Eye and Shard. I could have sat on the window seat for hours taking in the view. Elsewhere; the executive lounge had a perfectly nice buffet hot and cold breakfast which was quiet and had plenty of choice. Whilst the decor in some areas of the hotel is not brand new, its perfectly fine, but maybe not 5*. In the room there was everything you could need, and it all looked clean. There was no noise from the street or from the other rooms or lifts. Knowing that other than staying at the Shard hotel you will struggle to get such a stunning room view, I will definitely stay here again to enjoy the view across London. If you like walking, you can get to the river, Covent Garden and Soho easily.
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Date of stay: September 2021
Location
Service
Sleep Quality
Room Tip: If you enjoy a view, pay more for a high floor executive room
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Grecofan2 wrote a review Aug 2021
Manchester, United Kingdom1310 contributions43 helpful votes
Hotel's Favourite
This is a fantastic Hilton hotel. The staff are excellent: professional, friendly and helpful. The whole hotel is well kept. Our room on the Executive floor had an extremely comfortable bed, great cupboard and wardrobe space and a spacious bathroom. The view over Hyde Park was the icing on the cake. The Exec Lounge is currently closed but the Podium Bar is being used instead. The selection of drinks and snacks was great. I used the gym - there is a good range of equipment including free weights. Breakfast had something for everyone and items available to order. Some of the best breakfast service we've experienced in terms of replenishment and cleanliness. The one niggle of our stay was that we booked a late check out, but our key cards expired not once, but twice. Reception staff resolved this, but it was a pain to return to our room after breakfast and find we couldn't get in and again when we returned to collect our bags shortly before the agreed check out time.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Breakfast was definitely busier in the last half hour or so of service. Beat the rush by going...
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Response from London Hilton on Park lane, Guest Services / Front Office at London Hilton on Park Lane
Responded 9 Aug 2021
Dear Grecofan2, Thank you for taking your time to share your experience at the London Hilton on Park Lane. We are sorry to hear your key cards expired and had to see reception multiple times. Please accept our apologies for any inconvenience this has caused. Rest assured the relevant department has been informed of these feedback for improvements. On a brighter note, I am glad to read you thoroughly enjoyed your stay with us and we really look forward to welcome you back in a near future. Best Regards, Riccardo Coghetto Duty Manager
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Ian B wrote a review 15 Oct
Essex, United Kingdom185 contributions211 helpful votes
Following a poor experience here on our last visit we were offered an upgraded stay on our next visit. True to their word we were upgraded significantly to a Park Lane suite for our 2 night trip. The room was excellent with a lounge, plush bathroom, walk in wardrobe and large bedroom. The views of London from our dual aspect balcony and windows were fantastic. On my birthday they delivered wine, fruit and chocolates to the room. The executive lounge was also fully operational and we enjoyed some pre dinner drinks as well as coffee and snacks. I appreciate that our experience was not exactly a 'standard ' stay here with a normal room but I can only review the experience we had . This went a long way to compensate for the issues we had on our previous stay there, some of which were no fault of the hotel. Thoroughly enjoyed the experience and our special thanks go to Valentina and Benny for all their efforts. Feel free to update my Honors account with free upgrades for life ! Here's hoping !
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Date of stay: October 2021Trip type: Travelled as a couple
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Francois-Serge wrote a review 14 Oct
Switzerland132 contributions156 helpful votes
My return to this hotel post covid has confirmed the disaster. On my first visit (2 nights), the shower and the bath pipes were clogged and the water spread into the bathroom. Nobody fixed it the first day, so same issue the second day. On my second visit (4 nights), there was no cleaning of the room the first two days (I had to complain in the evening to get it done, and got the same exact message - likely a script), and towels had holes. The cleanliness is not there. There are bags of half eaten food left in the corridors all evening and night, and butts of cigarettes all around the entrance of the hotel. Omelettes in the morning is three ingredients only. Dot. I had to order two omelettes and mix them to have my four ingredients (cheese, ham, tomatoes, onions) . I wrote an email to the hotel reception and to its manager to complain, but received no answer. At 350 to 450 GBP a night, that says it all. They have just lost a diamond member. I will relocate to the Intercontinental next door for my future visits.
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Date of stay: October 2021
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: Stay away from the elevators
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CuriousTrooper wrote a review 13 Oct
43 contributions26 helpful votes
Lovely location and hotel is clean and modern. Good views for London. Much fancier hotels like Claridges and Mandarin don’t have the views. Small things not good like a ridiculous queue for breakfast and heavy handed security checks to see if you’re really a hotel guest wanting breakfast. They should fix this. Executive lounge has nice alcohol but canapés super cheap. Otherwise very nice hotel and staff.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Trader Vics downstairs is a fun cheesy bar. rooftop hotel bar only open Wed-w/end. Great Lebanese...
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PRICE RANGE
US$329 - US$561 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
london hilton on park lane hotel london, hilton hotel london, hilton international london, hilton london, hilton park lane
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
453
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Frequently Asked Questions about London Hilton on Park Lane
Which popular attractions are close to London Hilton on Park Lane?
Nearby attractions include Bomber Command Memorial (0.3 km), Apsley House (0.3 km), and Wellington Arch (0.3 km).
What are some of the property amenities at London Hilton on Park Lane?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at London Hilton on Park Lane?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at London Hilton on Park Lane?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at London Hilton on Park Lane?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to London Hilton on Park Lane?
Conveniently located restaurants include Iran Restaurant, Ormer Mayfair, and The Bar at The Dorchester.
Are there opportunities to exercise at London Hilton on Park Lane?
Yes, guests have access to a fitness centre during their stay.
Does London Hilton on Park Lane have an airport shuttle?
Yes, London Hilton on Park Lane offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at London Hilton on Park Lane?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at London Hilton on Park Lane?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does London Hilton on Park Lane offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.