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Holiday Inn London - Kensington High St., an IHG Hotel

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Wrights Lane Kensington, London W8 5SP England
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn London - Kensington High St., an IHG Hotel
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#534 of 1,208 in London
Location
Cleanliness
Service
Value
Kensington High Street Hotel in the heart of London's Museum & Gallery District Holiday Inn® London Kensington High Street, our London hotel is moments away from High Street Kensington Tube Station. There is an on-site car park with limited chargeable spaces. Local bus stops are two minutes' walk away provide easy access to the city. The Heathrow Express from Paddington Station, two miles away, whisks you to the airport in 15 minutes. The boutique shops of Kensington High Street are just around the corner, and the Science, Natural History and Victoria & Albert museums are all within a mile of our Kensington hotel. The South Bank, Buckingham Palace and central London's galleries and museums are also within easy reach. You can host an intimate event or a conference for up to 300 guests in the hotel's 13 flexible meeting rooms. The private garden is ideal for outdoor events. Printing facilities are available in the on-site e-bar. There's free Wi-Fi throughout the hotel.
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Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Secured parking
Wifi
Paid internet
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Foot massage
Full body massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Flatscreen TV
Complimentary toiletries
Hair dryer
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Russian, Spanish, Arabic and 6 more
2325Reviews49Q+A100Room tips
Traveller rating
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Popular mentions
elizabeth d wrote a review Yesterday
Mobile, Alabama138 contributions65 helpful votes
Great location and some of the staff are kind and helpful. The room is extra tiny and no space at all around the bathroom sink. Tried to sit in the downstairs area to eat a sandwich with friends and was told we were not allowed to eat downstairs we had to go to our rooms. Really?? The rooms are too small for more than one or two people max. Also witnessed a small group of students working on their computers asked to leave the downstairs area as well. They were told other guests may want to sit there, these students were guests of the hotel. Not sure what the managers are telling the employees but come on be NICE. Trust me there are not crowds of people wanting to sit in this hallway area that has seating and who are these seats for if the guests of the hotel aren’t allowed to use them?? As the summer travelers stay at this hotel I hope the staff can be accommodating and kind.
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Date of stay: May 2022Trip type: Travelled
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Katcheeky wrote a review Yesterday
5 contributions
Checkin was a disaster because 2 new receptionists didn't have a clue. Clearly not sufficiently trained. I actually felt sorry for them. They couldn't even answer the most basic of questions. The only person at reception who knows what's going on is Saviana!! Amazing lady. The restaurant staff was very accommodating especially Mustafa and the waitresses. When I asked for porterage for my group they looked at me as if I asked to build me a rocket and asked for a rooming list.
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Date of stay: May 2022Trip type: Travelled
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Elizabeth M wrote a review 24 May
1 contribution
The staff are amazing! Ana, from reception is a very nice lady, always ready to help the guests. The breakfast is amazing and complete! Will be back next year, definitely! The only problem was my room on a second stay, after be back from France is not to have a fridge at the room
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Date of stay: May 2022Trip type: Travelled
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Response from Guest Services, Owner at Holiday Inn London - Kensington High St., an IHG Hotel
Responded yesterday
Dear Y6450MAelizabethm Thank you for taking the time to leave us a review following your recent stay here at Holiday Inn - Kensington High Street. We are really pleased to see that we have been able to score a 5 out of 5 stay! We cannot wait to have the chance at hosting you again. Kindest regards, Any
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bcjc76 wrote a review 24 May
Great Malvern, United Kingdom9 contributions4 helpful votes
I came to London just for the night. I chose this holiday inn as it has parking, and it was easy to find! On arrival I parked on the street (max 2hrs) whilst I checked in. At reception I was greeted by Saviana. She could not have been more helpful! I’ve not when to the hotel for years, but it has dramatically improved since the days when it was The Kensington Close. Room immaculate, and quiet as not street facing. Only slight issue is the carpark. It is tiny!! Pre booking is recommended, but when I moved my car down there was no one there to assist parking. (It’s a drop keys off ). When someone arrived they couldn’t move a car to allow more to park. It was soon resolved but a bit of a hiccup! Once again a big thank you to Saviana
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Date of stay: May 2022Trip type: Travelled
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Response from Guest Services, Owner at Holiday Inn London - Kensington High St., an IHG Hotel
Responded yesterday
Dear Bcjc76 Thank you for taking the time to leave us a review following your recent stay here at Holiday Inn - Kensington High Street. We are really pleased to see that we have been able to score a 5 out of 5 stay! We cannot wait to have the chance at hosting you again. Kindest regards, Any
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Paul1981 wrote a review 22 May
Blofield, United Kingdom129 contributions59 helpful votes
Worse hotel in London, booked a suite, got the worse room in the hotel. Air con not working, horrible view, then get a new room and the key doesn’t work. Now I’m a queue 10 people deep and not moving. Stay away from this place… paid £164 a night for this dump.
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Date of stay: May 2022Trip type: Travelled
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Response from Guest Services, Owner at Holiday Inn London - Kensington High St., an IHG Hotel
Responded yesterday
Dear ThePaul-1981, Thank you for looping us into your concern. What you described certainly is not the kind of experience we want any of our guests to have. I am sorry to miss out on this area. I've communicated your sentiments with our management team for review. I hope to get another chance to host your next visit as we promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Any
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PRICE RANGE
US$160 - US$256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kensington close london, hotel kensington close, kensington close hotel london
FORMERLY KNOWN AS
Kensington Close Hotel
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington
NUMBER OF ROOMS
706
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Frequently Asked Questions about Holiday Inn London - Kensington High St., an IHG Hotel
Which popular attractions are close to Holiday Inn London - Kensington High St., an IHG Hotel?
Nearby attractions include 18 Stafford Terrace - The Sambourne Family Home (0.4 km), Kensington High Street (0.3 km), and Japan House London (0.3 km).
What are some of the property amenities at Holiday Inn London - Kensington High St., an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Holiday Inn London - Kensington High St., an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn London - Kensington High St., an IHG Hotel?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Holiday Inn London - Kensington High St., an IHG Hotel?
Conveniently located restaurants include Launceston Place, Grato, and Cafe Phillies.
Are there opportunities to exercise at Holiday Inn London - Kensington High St., an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Holiday Inn London - Kensington High St., an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn London - Kensington High St., an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn London - Kensington High St., an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, Russian, Polish, Arabic, and Czech.
Are there any historical sites close to Holiday Inn London - Kensington High St., an IHG Hotel?
Many travellers enjoy visiting Churchill War Rooms (4.3 km), Houses of Parliament (4.6 km), and Westminster Abbey (4.4 km).
Is Holiday Inn London - Kensington High St., an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.