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Holiday Inn London - Kensington High St., an IHG Hotel

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About

#406 of 1,130 hotels in London
Location
Cleanliness
Service
Value
The stylish Holiday Inn London Kensington High Street is located in a quiet spot close to the shops of Kensington High Street just a few minutes walk from the nearest tube underground station. Following an extensive multi million pound refurbishment the hotel offers 706 modern guest rooms all equipped with high speed WiFi Internet connection along with a host of other modern amenities and features stylishly and thoughtfully designed, Located in the back of the hotel a stunning private garden awaits you. Or enjoy our Health Club which has a full length swimming pool Whirlpool sauna steam room treatment rooms and a fully equipped gym. Kensington Health Club and Spa provides a great contrast from the hustle and bustle of the city by providing our guests with a luxurious tranquil retreat. We can provide you with an escape from the stress of everyday life and give you your own space where you can listen to your body and indulge accordingly in the great facilities it has to offer.
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Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Secured parking
Wifi
Paid internet
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Foot massage
Full body massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Flatscreen TV
Complimentary toiletries
Hair dryer
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English, Spanish, Arabic, Czech and 3 more

Location

Wrights Lane Kensington, London W8 5SP England
Holiday Inn London - Kensington High St., an IHG Hotel
3,137Reviews60Q+A100Room tips
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Ron L wrote a review Today
9 contributions1 helpful vote
Warm greetings. Nice upgrade of room. Breakfast was very good. Cuna and Zakia were very nice and helpful. Would definitely recommend. Very good and central location in London. Close to two Underground stations. Convenience to shopping and parks.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Liam wrote a review Jun 2023
Charlottesville, Virginia22 contributions14 helpful votes
Hotel's Favourite
We stayed at this hotel for a quick 24 hour stop in London post-flight from the US. We booked the trip on less than 24 hours notice so we weren't too picky with hotels, but I'm very glad we found this one. The staff were friendly and helpful, the hotel was clean and in a great location (5 minute walk from the Tube and shops). The room was a King, nothing special but the bed was comfortable and there was AC (very good as it was quite hot when we were in the UK). The bathroom was a bit tight but did the job with good shower pressure (a plus after 30 hours of travel)! This is also a hotel used by flight crews so you'll see lots of airline staff there. To me this is a good sign that the hotel is consistent in the service we received. Next time we're in London we'll certainly consider this hotel again (if not looking to try a new neighborhood).
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
7 Helpful votes
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nigel m wrote a review Yesterday
Ose, United Kingdom40 contributions5 helpful votes
Excellent hotel in a great location for museums and beyond with use of tube station 3mins away This hotel has staff who demonstrate at every stage friendly dedication to helping make your stay the very best it can be The best hotel we have stayed in when visiting London
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Use the local stores up the street for such things as toiletries and fresh foods to nibble in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ladan s wrote a review Yesterday
2 contributions
“I had a fantastic experience at the hotel’s restaurant and bar, thanks to the amazing service provided by Nafsia. She greeted me with a warm smile and made me feel right at home. Her caring and professional attitude were evident throughout my visit. I truly appreciate her attention to detail and friendly demeanour. Thank you for making my dining experience memorable!”
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Will B wrote a review 17 Apr
1 contribution
Santhosh and Swapnil were both very helpful. Late check in after a long flight and they were incredibly quick with good service. Breakfast was great the following morning. Room was clean and tidy. Hotel was spacious and modern, all staff were very attentive.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations, Owner at Holiday Inn London - Kensington High St., an IHG Hotel
Responded yesterday
Dear willbR8666FP, Thank you for your kind words! We're thrilled Santhosh and Swapnil provided excellent service during your late check-in. We're glad you enjoyed breakfast and found the room clean and tidy. We appreciate your feedback and hope to welcome you back soon! Kind Regards, Lisa Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kris N wrote a review 16 Apr
United Kingdom3 contributions1 helpful vote
Great reception/ check in. I was greeted by Payal with a wonderful smile (considering it was late) and a greater smile by the bar staff. Richard was wonderful with his staff inc. Shafiqual and Nasia. Wonderful experience after a long day, cheers guys.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: All good. American love this spot - just an FYI for any patriotic brits
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations, Owner at Holiday Inn London - Kensington High St., an IHG Hotel
Responded 2 days ago
Dear NagoBhai, Thank you for your recent stay with us at Holiday Inn Kensington High St and thank you for taking time to provide us with feedback about your experience whilst staying with us. We are pleased to know that our staff left a great impression on you and that you had a wonderful stay! We hope to see you again for future stays! Kind Regards, Lisa Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jmac4711 wrote a review 15 Apr
2 contributions1 helpful vote
Rooms with mouldy walls, pool area dirty locker rooms falling apart and not usable. The area needs shutting until repaired and the website altered. Feeling very mislead, public areas look good, behind the scenes needs improvement, bathrooms you couldn't fit a cat let alone swing one. Location brilliant food pretty good. Expect a long wait to book in.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Pool area unusable.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Relations, Owner at Holiday Inn London - Kensington High St., an IHG Hotel
Responded 3 days ago
Dear Jmac4711, Thank you for your recent stay with us at Holiday Inn Kensington High St and thank you for leaving us with feedbackk. We're deeply sorry for the disappointing experience you had during your stay. We're actively addressing the issues with the rooms, pool area, and locker rooms to ensure they're swiftly resolved. Your feedback is invaluable, and we're committed to regaining your trust. Thank you for bringing these concerns to our attention. Kind Regards, Lisa Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Verona wrote a review 15 Apr
9 contributions8 helpful votes
Great location, the food was good. Our Room was very small, but we would definitely stay here again based on location ,it is just around the corner from Kensington Palace, which is free to enter the grounds and the cafe. Tube station is only a 5 minute walk.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations, Owner at Holiday Inn London - Kensington High St., an IHG Hotel
Responded 3 days ago
Dear Veronalong, Thank you for your recent stay with us at Holiday Inn Kensington High St and thank you for leaving such a kind review. We look forward to seeing you again for future stays! Kind Regards, Lisa Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Uruemu O wrote a review 15 Apr
1 contribution
Fantastic hotel with good mannered and professional staff especially Ms Cima, who gave a friendly customer service. It's great that it has a swimming pool were you get a relaxing swim. Not too far from the Royal Albert Hall and other great destinations in Central London. Thank you.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations, Owner at Holiday Inn London - Kensington High St., an IHG Hotel
Responded 3 days ago
Dear Uruemuo, Thank you for your recent stay with us and thank you for leaving such a kind review. We look forward to seeing you again for future stays! Kind Regards, Lisa Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DayTrip214428 wrote a review 15 Apr
1 contribution
The hotel is located in a great location close to high street Kensington tube station. The staff here are incredibly generous and helpful always with a smile on their face! The concierge Giovanni was an amazing help to get us tickets,rides and all the information we needed. Cima in the breakfast service was always smiling and remembered us after 2 days of stay, she was very friendly! In the lounge we met Shafioul that went above and beyond to get us what we needed. Very friendly and caring staff!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations, Owner at Holiday Inn London - Kensington High St., an IHG Hotel
Responded 4 days ago
Dear DayTrip 214428, Thank you for sharing such wonderful feedback about your recent stay with us. We're thrilled to hear that you found our location convenient and that our staff, including Giovanni, Cima, and Shafioul, provided exceptional service throughout your visit. We take great pride in ensuring that every guest feels welcomed and well taken care of, and it's gratifying to know that our team's efforts made a positive impact on your experience. Your kind words will be shared with them as recognition of their outstanding service. We hope to have the pleasure of welcoming you back to our hotel in the future for another memorable stay. Kind Regards, Lisa Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$190 - S$414 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kensington close london, hotel kensington close, kensington close hotel london
FORMERLY KNOWN AS
Kensington Close Hotel
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington
NUMBER OF ROOMS
706
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN LONDON - KENSINGTON HIGH ST., AN IHG HOTEL (S̶$̶1̶7̶4̶) S$163: UPDATED 2024 Reviews, Price Comparison and 1,340 Photos (England) - Tripadvisor

Frequently Asked Questions about Holiday Inn London - Kensington High St., an IHG Hotel
Which popular attractions are close to Holiday Inn London - Kensington High St., an IHG Hotel?
Nearby attractions include Sambourne House (0.4 km), Rutland Outdoor Pursuits (0.3 km), and Kensington High Street (0.3 km).
What are some of the property amenities at Holiday Inn London - Kensington High St., an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Holiday Inn London - Kensington High St., an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn London - Kensington High St., an IHG Hotel?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Holiday Inn London - Kensington High St., an IHG Hotel?
Conveniently located restaurants include Launceston Place, Grato, and Cafe Phillies.
Are there opportunities to exercise at Holiday Inn London - Kensington High St., an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Holiday Inn London - Kensington High St., an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn London - Kensington High St., an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn London - Kensington High St., an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, Polish, Arabic, Czech, and Lithuanian.
Are there any historical sites close to Holiday Inn London - Kensington High St., an IHG Hotel?
Many travellers enjoy visiting Houses of Parliament (4.6 km), Churchill War Rooms (4.3 km), and Westminster Abbey (4.4 km).
Is Holiday Inn London - Kensington High St., an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.