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Guy on reception wearing a trainee badge seemed to have more skill at customer care than anyone else I have seen at a hotel this year.
Think his name was Frederico?
he will go far!
rest of experience was ok but not outstanding, I would...More
Close to the tube, great breakfast, nice lobby. That was the nice things.
Woke up first night after a false firealarm. The same alarm rang the morning after. After we woke up they started refurbishment the room next door with A LOT of noise and...More
Very comfortable, lots of very attentive staff, the room was tad on the small side but clean and had a good quality feel. The breakfast was really nice, with everything you could want.
Would recommend, and would stay there again.
The room was the smallest room I have ever stayed in in London. It was clean and well equipped however so that is fine as we got in on a promotion.
The main complaint I have is about the spa and pool . We chose...More
The ambience of the hotel is beautiful and the area is fine, but overall I was not very impressed with the quality of the rooms and the service.
I called down shortly after arriving because of the loud buzzing from the heater. They said they...More
US$151 - US$254 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#74 Spa Hotel in London
#352 Luxury Hotel in London
Non-Smoking Rooms ,
Number of rooms
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With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming
and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.