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Lancaster London

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#227 of 1,078 Hotels in London
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Lancaster London
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3,333 Reviews from our TripAdvisor Community

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Showing 2,768: English reviews
A TripAdvisor Member
Reviewed 2 days ago NEW via mobile

Stay here often as work nearby - I love the place from its feature in The Italian Job, but it feels tired and dated now. Refurb is underway - look forward to seeing how it turns out. The breakfast is always disappointing for the price but the size of rooms, and the views!! Makes up of it

Helpful?
Thank A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 2 days ago NEW via mobile

I took the view that staff are having a difficult time and trying to be helpful in difficult circumstances. I had booked via company system and requested a quiet room (nothing in system advised work was ongoing). I checked in during afternoon to prep for a meeting and recalibrate quiet room given I could see work in hand...I was assured... More 

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Thank mgwalsh
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

We only had the afternoon tea at the hotel, and it was a great experience. We spent several hours there and had a good time. The staff took very good care of the children including allergy concerns. They were very generous in bringing out the teas and the snacks. My son was very happy to see the tower of cakes... More 

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Thank abcg375
Winchcombe, United Kingdom
1 review
Reviewed 5 days ago NEW via mobile

Came to London for the weekend for my birthday. The room was outdated and the bathroom was tiny. The toilet so close to the radiator that you burn your legs when using it. Overall the room was okay I guess. The breakfast on the other hand was awful! We paid £20 each for a cooked breakfast and when arriving there... More 

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Thank laurengardiner98
2 reviews
Reviewed 5 days ago NEW via mobile

We stayed here last night and were absolutely satisfied. We booked this hotel, because its close to hyde park and yes it was little bit more pricey, but for it qas worth it. Staff really helpful and room was great with a city wiev. Loved the mini bar :)

Helpful?
Thank Milan2404
Jordan
Level Contributor
85 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 6 days ago NEW

Stayed at Lancaster London for 7 days last year in December 2015, the receptionist upgraded us to the executive floor with a very nice view and spacious room with a very comfortable bed and luxury amenities in this executive room. The receptionist upgraded us because she heard about our bad experience the year before so she decided to make it... More 

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Thank roubey
Hong Kong, China
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 week ago NEW

Convenient location, located right next to the Lancaster gate underground station (central line), and only less than 10 minutes walk to the Paddington station including the Heathrow express. Very friendly and helpful stuff. Currently they have a temporary lobby as I guess the original one was under renovation. Room was comfortable. Free and smooth wifi.

Helpful?
Thank NLK_HK
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

quite a nice though a little expensive hotel based at the north of Hyde Park London. A lot of roadworks happening when we stayed and was difficult to get to by taxi though Tube as fine. Although we had a superior room it was tired there was working going on everywhere to upgrade things. Breakfast was quite good costing £25... More 

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Thank DCole64
London, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Stayed one night last week on business. The hotel is currently undergoing refurbishment and as a result the ambiance is a little chaotic. Staff all polite and extremely helpful. Have stayed before and would stay again at right price.

Helpful?
Thank Adam P
Plymouth, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

I chose the Lancaster Hotel due to its location and was not disappointed just how easy it was to access Oxford Street and Hyde Park from the hotel. The hotel itself is going through refurbishment at the moment which does mean at certain times there are strange noises throughout the hotel but at weekends they stop the work which is... More 

Helpful?
Thank Sow66

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether looking down from one of the 416 well-appointed guest rooms and suites, or admiring the outlook from either award-winning restaurant, the 4-star deluxe Lancaster London hotel boasts some of the most panoramic views in the city, overlooking the lush green expanse of Hyde Park and many of the capital's famous landmarks. Walking-distance from Oxford Street, adjacent to Lancaster Gate Central Line tube station (providing a fast direct link to the CBD) and just a stone's throw from the Heathrow Express at Paddington, the hotel's location is perfect for all business and leisure visits to London. Renowned for its world-class function space, the Lancaster London's flexible meetings and events facilities can accommodate up to 3,000 guests. The vast Nine Kings and Westbourne Suites have their own dedicated entrances, sound-proofed dividing walls, state-of-the-art AV equipment and retractable Italian chandeliers. The Forest Suite is a collection of 13 contemporary spaces that can cater for smaller meetings and events of up to 200 delegates. Stylishly yet comfortably furnished using natural woods and fabrics, they are individually-designed to be inviting, calm and businesslike. Dining options at the hotel range from 24-hour room service, to traditional Afternoon Tea, to gourmet experiences in one of the highly-regarded restaurants. Inspired by the original Nipa Restaurant in The Landmark Bangkok Hotel, the 55-seat Nipa Thai Restaurant features a teak panelled interior and stunning traditional furnishings and ornaments, crafted in Thailand. Whether you judge it on its mouthwatering cuisine, subtle oriental décor or welcoming ambience, it is one of the most authentic Thai eating experiences in Europe. In contrast, Island Grill is a stylish modern venue featuring a delicious menu of wide-ranging European dishes alongside a varied selection of cocktails and wines to suit every taste and appetite. ... more   less 

Additional Information about Lancaster London

Address: Lancaster Terrace, London W2 2TY, England
Region: United Kingdom > England > London
Price Range: $214 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster London 4*
Number of rooms: 416
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Also Known As:
Lancaster London Hotel London
Royal Lancaster London
Hotel Style:
#130 Family Hotel in London
#153 Romantic Hotel in London
#169 Luxury Hotel in London
#206 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Lancaster London staff and other travellers.
31 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd number rooms have a great view of North and East London”
 of 5 bubbles DCole64, 27 Nov 2016 | Read review
“Get room away from lift and it will be quiet”
 of 5 bubbles ThePilgrim2014, 23 Nov 2016 | Read review
“Do not waste money on upgrade to Park View room”
 of 5 bubbles biffboff187045, 21 Nov 2016 | Read review
“The highest rooms have the best view of Hyde park”
 of 5 bubbles THECOOPERCLAN, 20 Nov 2016 | Read review
“Try to get a view of Hyde Park, especially in the summer. You won't be disappointed!”
 of 5 bubbles katiep522, 16 Nov 2016 | Read review
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