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Royal Lancaster London

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Traveller (909)
Room & Suite (623)
Dining (148)
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Overview
  • Excellent49%
  • Very good36%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“hyde park”(914 reviews)
“island grill”(148 reviews)
“park view”(75 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
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Reviews (3,736)
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3,135 results
Traveller rating
1,520
1,076
368
113
58
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LanguageEnglish
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1,520
1,076
368
113
58
Show reviews that mention
All reviewshyde parkisland grillpark viewpaddington stationlounge barcentral lineoxford streetheathrow expresslondon skylinesuperior roomafternoon teabuffet breakfastkensington gardensmarble archan upgradefantastic hotellondon eye
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1 - 5 of 3,135 reviews
Reviewed yesterday

This is my second time to the Royal Lancaster, first one was over 3 years ago before the total refurbishment of the hotel and what a great change. The Lobby is now a modern luxury one with comfortable spfas, efficient and friendly staff. The temas...More

Thank Olivier t
Reviewed 6 days ago via mobile

This is my second stay at the Royal Lancaster and I’m so glad I came back. The service is second to none...nothing is too much trouble for any member of the staff, from housekeeping to concierge to reception. Love the heated floors in the bathroom...More

Thank Danielle m
Response from Royal Lancaster L, Manager at Royal Lancaster LondonResponded 5 days ago

Dear Danielle M, We are delighted to read that both of your stays have been outstanding. I will make sure to share your praise within the hotel in our morning briefing. It is also fantastic to hear that all amenities and services in the hotel...More

Reviewed 1 week ago via mobile

I stayed here for the 2nd time. The renovation is over. The fresh look is so attractive and glamorous! It’s situated next to the tube station which is extremely convenient to reach to the city center. You can reach Hyde Park just across the road....More

Thank Candy-Fu
Response from Royal Lancaster L, Manager at Royal Lancaster LondonResponded 6 days ago

Dear Candy-Fu, thank you for sharing your experience with the TripAdvisor community. We are glad that our brand new product and accompanying service is to your full satisfaction. We hope your third stay is not top far away. Warm Regards Thoralf Kretzschmar Front of House...More

Reviewed 1 week ago via mobile

Having stayed here several times before I have to say the refurb has made an amazing improvement. From arrival in the foyer, it feels much more modern. The room upgrades are stunning. New furniture finishes and great space for organisation and storage. Finished off with...More

Thank Claire E
Response from Royal Lancaster L, Manager at Royal Lancaster LondonResponded 6 days ago

Dear Claire E, thank you very much indeed for your fantastic review. It makes us very happy to read that everything from entering the hotel, the stay in your bedroom to the energy giving room service breakfast was to your complete satisfaction. We hope your...More

Reviewed 1 week ago via mobile

Hotel looks very nice and elegant, staff are very helpfull and had no issues at all. The room was clean, modern and nice, it has some good space, the bed is very comfortable. Every now and then a member of the staff will check on...More

Thank Yazzan S
Response from Royal Lancaster L, Manager at Royal Lancaster LondonResponded 6 days ago

Dear Yazzan S, we are pleased to read that you had a wonderful 8 night stay at the Royal Lancaster London. Feedback from long staying guest such as yourselves is very important to us as we can assess our consisency much more accurately. Our brand...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$276 - US$553 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#89 Family Hotel in London
#146 Luxury Hotel in London
#153 Romantic Hotel in London
#204 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$276 - US$553 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#89 Family Hotel in London
#146 Luxury Hotel in London
#153 Romantic Hotel in London
#204 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (909)
Room & Suite (623)
Dining (148)
Amenities (31)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Questions & Answers
Ask a question
Noura A
28 January 2018|
AnswerShow all 4 answers
Response from Royal Lancaster L | Property representative |
Dear Noura, apologies for the tardiness in responding on behalf of the hotel. We have a selection of facilities and services available to cater for infants. We do offer a buggy, bottle sterilizers, cots and baby bath. I... More
0
Votes
westlife07
1 March 2017|
AnswerShow all 8 answers
Response from Martin W | Reviewed this property |
I'm sure this will not be a problem for such a good hotel.
2
Votes
Sheena B
21 January 2017|
AnswerShow all 6 answers
Response from DCole64 | Reviewed this property |
Hi, sorry for the delay yes there are however when we visited, they were also being used by the painters which may have been resolved by now
0
Votes
Room Tips
"The highest rooms for the Hyde Park view"
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"I would say all they rooms are good we had a view of Hyde park"
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"Choose a higher floor for the view"
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"High floors have amazing views; suggest 10 upwards. Try to get full or partial park side."
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