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Traveller (990)
Room & Suite (221)
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What is Travellers’ Choice Best of the Best?
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About

#6 of 1,196 hotels in London
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
As one of the few remaining independently owned hotels in the capital, Royal Lancaster London stands proudly on the border of Hyde Park, offering breathtaking views of the famous London skyline. All 411 beautiful guestrooms have been impeccably designed to combine timeless style, sumptuous comfort and incredible city views, ensuring every stay in London is truly unforgettable. The collection of spacious and elegant suites include the signature Royal and Lancaster Suites on the 18th floor – the pinnacle of luxury with unparalleled views of Hyde Park and the Italian Gardens. Guests can enjoy a selection of restaurants and bars onsite including the award-winning Nipa Thai, serving the most authentic Thai food outside of Bangkok, Hyde Café for artisan coffee and delicious pastries and Park Lounge Bar, offering a carefully-crafted cocktail menu and relaxed dining. The beautiful Park Restaurant, with stunning floor to ceiling views of Hyde Park, serves a delicious breakfast every morning. Superbly located in the heart of London, the hotel is adjacent to Lancaster Gate Underground Station and a 5 minute walk away from Paddington Station, offering easy access to Heathrow Airport in just 15 minutes. For those who love to shop, Marble Arch, Oxford Street and Knightsbridge can all be reached within 30 minutes by foot. For business travellers; London’s financial district is just a 20 minute tube ride from Lancaster Gate Station.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Highchairs available
Valet parking
Paid private parking on-site
Wifi
Yoga classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, French, Russian, Spanish and 23 more
Hotel links
Special Rate:EXCLUSIVE DEAL Only When BOOKING DIRECT on Royal Lancaster London
1368Reviews4Q+A100Room tips
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J Frame wrote a review Yesterday
1 contribution
This is our second visit to the Royal Lancaster and even without the very generous upgrade we received (breathtaking panoramic views of London from our suite - thank you!) this would still be a five star experience. Mr Yilmaz, Doreen and the team effortlessly balance friendliness with professionalism and even arranged “afternoon tea” for our dog! (Earl Greyhound anyone?) Spotless modern rooms, fantastic staff, round the clock room service and a wonderful location. We cannot recommend this hotel highly enough.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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995margareths wrote a review 1 Sep
Glasgow, United Kingdom13 contributions10 helpful votes
Hotel's Favourite
Spent 3 nights in the Royal Lancaster, London to celebrate DHs birthday. Have to say that I cannot think of anything which could have been better from check in to check out. Check in was quick and friendly. Our room was a deluxe view on Floor 14 with a view of the city skyline and also taking in part of Hyde Park. The room was spotless with all the amenities that you need, including a fridge, which is always handy. Bathroom was a decent size with a very good shower. Bed was very comfortable and the room air-con was a welcome bonus in Londons recent high temperatures. Breakfast on our 3 mornings was simply superb. Very good choice of hot and cold items. Staff at breakfast were excellent - very friendly and cleared away plates etc very quickly, which doesn’t happen everywhere. The hotels location is obviously excellent for Hyde Park, and the shops on Oxford Street are only a 10-15 minute stroll away. For further sightseeing, dining etc, there is a tube station at the rear of the hotel - 2 minutes from the main entrance. So within 15-30 minutes you can be anywhere from Tower of London to Wembley Stadium, and it’s an inexpensive way to get around. All in all, a really great stay and we will certainly return, very probably next year. One tip - we had initially booked the hotel through a 3rd party and we were happy enough with the price, even though it didn’t include any breakfast.However we signed up to the hotels “Friends of the Royal Lancaster” website and we got a cheaper price, which also included a room upgrade and best of all breakfast. Well worth a couple of minutes of our time
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Sign up to the hotels booking site. Very good deals compared to 3rd parties. Make use of tube...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 3 weeks ago
Dear 995margareths, Thank you ever so much for having taken the time to share this detailed and wonderful review following your recent stay with us. I am delighted to see that your expectations were exceeded on all fronts on this occasion, and rest assured your kind comments have been shared and celebrated with the entire team. I hope to have the pleasure of welcoming you back again soon and should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deirdre S wrote a review 23 Sep
1 contribution
I have travelled extensively and stayed in some of the most opulent hotels worldwide and the Royal Lancaster is now among them. The location is perfect for exploring London and the facility is scrupulously maintained but kudos must go the fabulous staff. From check in to check out you are treated with the utmost respect and friendliness.Everyone is warm and welcoming but I particularly appreciated Clara who hosted our wonderful afternoon tea and the always smiling and supremely helpful concierge Sebastian. Thank you to everyone for making our vacation so pleasant and memorable.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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karen timmons wrote a review 23 Sep
Hinsdale, Illinois2 contributions
The staff at the hotel were exceptionally customer services oriented- friendly and helpful. Our room was beautiful with great marble bathroom- lots of storage for toiletries. Bar and restaurant high value- food offerings good without being overpriced. Neighborhood is lovely. Near Hyde Park and Paddingtin station. Had a lovely 4 night stay while visiting for a wedding.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jamie B wrote a review 20 Sep
1 contribution
We have stayed at The Royal Lancaster twice in the last 12 months, both times were superb. The hotel itself is grand, offering high quality rooms with stunning views. Though the service is the highlight for us, as the staff were personable and provided a fantastic service throughout, something that is hard to find these days. Highly recommended.
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Date of stay: May 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 4 days ago
Dear Jamie, Thank you very much for having taken the time to share this lovely review on Tripadvisor following your recent stay with us. I am delighted to see that the service provided by the team contributed to an enjoyable experience, and hope to have the pleasure of welcoming you back again in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
taffydragon1 wrote a review 20 Sep
Granada, Spain33 contributions31 helpful votes
+1
I booked the Royal Lancaster as a 60th birthday treat for my husband last week. I stumbled across it whilst looking for a Thai restaurant, having found the acclaimed Nipa Thai, I discovered it was situated in the hotel. I was absolutely delighted with my stay. On arrival, knowing we were early, I dropped my bags and chatted with the lovely ladies on reception, they were genuinely excited that I had chosen to spend this special occasion with them, my husband was fussed over and greeted warmly by everyone! I had a telephone call to let me know that our room was ready and was informed we had been given an upgrade. Wow!! It was a beautiful suite, with fresh fruit and a stunning birthday cake. The views over Hyde park were spectacular. Our meal in Nipa Thai was also exquisite from starters to desserts we were treated like royalty, the staff were so humble and friendly, not just to us but to everyone in the restaurant. We popped into the bar where series’s again welcoming. On return to our room our bed had been turned down and we slept like logs. Breakfast was amazing, so much to choose from and all so fresh. I think because it is a family run hotel, not a chain, the staff and service go beyond all expectations. My husband loved his night, thank you so so much for making it so special. Despite all the problems in hospitality at the moment, you are like a breath of fresh air. A very special thank you to the ladies on reception on Wednesday 14th, you made an old Welsh couple very happy 😁😁❤️❤️
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Enjoy every minute, the staff are exceptional
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 4 days ago
Dear taffydragon1, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that your expectations were exceeded on all fronts on this special occasion, and rest assured your kind comments have been shared and celebrated with the entire team. I hope to have the pleasure of welcoming you back again soon and should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thaweesak M wrote a review 20 Sep
12 contributions20 helpful votes
I write this review not to express how excellent this hotel is , which I believe this is one of a perfect hotel in London. But i write this review to thank you how kind and helpful one of the concierge member name Sebastian, who always help me booked everything i wanted and always answered everything i asked with his excellent service mind. I am really appreciate your help and support during i stayed at Royal Lancaster London. I am really glad I chose this hotel and hope to go back soon.....
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 4 days ago
Dear ThaweesakM2, On behalf of Sebastian and of course the rest of the team here at the Royal Lancaster London, thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew B wrote a review 19 Sep
Bridport, United Kingdom22 contributions
We have had a stunning 2 night stay at the hotel, we traveled to pay our respects to the late queen, the hotel is very well kept with excellent staff and facilities. The room was very clean and modern, the show was the best I've ever had the pleasure of using. The breakfast was amazing.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Parking available
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 4 days ago
Dear Andrew, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us during this sad period for the nation. I am delighted to see that in spite of the recent events you did have an enjoyable experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Travel.n.pleasure wrote a review 19 Sep
Thailand63 contributions78 helpful votes
The location of the hotel is superb, just a minute walk to Hyde Park. I enjoy jogging in the morning, walking to Bayswater for Chinese restaurant and walking to Oxford street for shopping and dinner. Thank you Mita for ur arrangement and welcome Champaign. Thanks to Francesco for your warm welcome on our late checked in night. We will definitely stay here again on our next visit in London.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: From Airport, use Heathrow Express to Paddington and 7 mins walk to the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 4 days ago
Dear Travelandpleasure, On behalf of Metta, Francisco, and of course the rest of the team here at the Royal Lancaster London, thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rowlie67 wrote a review 17 Sep
East Midlands, United Kingdom17 contributions3 helpful votes
What an amazing hotel. My wife and I spent a weekend in London to see some shows and selected this hotel, what a fantastic choice. They staff were superb, not being used to 5 star accommodation I didn’t know what to expect and it was truly an experience. The location in perfect and the rooms and bars sublime. Loved every minute.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alex Henskens, Other at Royal Lancaster London
Responded 6 days ago
Dear Rowlie67, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$346 - US$524 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lancaster london hotel london, royal lancaster london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
411
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Frequently Asked Questions about Royal Lancaster London
Which popular attractions are close to Royal Lancaster London?
Nearby attractions include Italian Gardens (0.2 km), Peter Pan Statue (0.4 km), and Serpentine Boating Lake (0.3 km).
What are some of the property amenities at Royal Lancaster London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Royal Lancaster London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Lancaster London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Royal Lancaster London?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Royal Lancaster London?
Conveniently located restaurants include Bel Canto Restaurant, The Victoria, and Nipa Thai Restaurant.
Are there opportunities to exercise at Royal Lancaster London?
Yes, guests have access to a fitness centre and yoga classes during their stay.
Does Royal Lancaster London have airport transportation?
Yes, Royal Lancaster London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Lancaster London?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Lancaster London?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Lancaster London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.