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Kensington Gardens Hotel

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Traveller (79)
Room & Suite (146)
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Overview
  • Excellent30%
  • Very good51%
  • Average15%
  • Poor3%
  • Terrible1%
Travellers talk about
“phoenix hotel”(41 reviews)
“no lift”(25 reviews)
Free Wifi
Non-Smoking Hotel
Free Parking
Breakfast included
Air Conditioning
Pool
2 Star Hotel
All hotel details
Offers from Kensington Gardens Hotel
Special Price: 15% off room rate
Offers from Kensington Gardens Hotel
Special Price: 15% off room rate
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (321)
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Traveller rating
78
103
38
10
4
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78
103
38
10
4
Show reviews that mention
All reviewsphoenix hotelbayswater tube stationno liftsister hotelnotting hillsingle roomtop floorsmall closetlady on receptionroom keycontinental breakfasthyde parkclose to shopsminute walkrecommend this hotelcentral linenice stay
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11 - 15 of 233 reviews
Reviewed 9 October 2017

They very kindly reimbursed my booking although I wasn't technically entitled to do it. I love the hotel but needed to cancel under some complicated circumstances but they understood my situation and cancelled free of charge.

Thank Modesto N
Response from Phoenix H, Guest Relations Manager at Kensington Gardens HotelResponded 10 October 2017

Thank you for taking the time to write a review and award us the top score. I hope the Kensington Garden will be your top choice Hotel for your next stay in London.

Reviewed 18 September 2017 via mobile

This hotel is very child friendly. Lovely location for visiting Kensington area. Staff were very friendly and helpful. Nothing too much trouble for any of them. Room was large and airy. Definitely one of best hotels in London.

Thank Rosie113
Reviewed 16 September 2017

We stayed for a week and enjoyed our stay there. The only real drawback is a lack of an elevator. The bed was very comfortable and the staff especially Rowshanak were friendly and very helpful. Unless you are looking for exercise, ask for a lower...More

Thank DrillerBurlington
Reviewed 1 September 2017

Lovely little hotel near Kensington Palace, Notting Hill, etc. as well as the tube. Got there at 9am after a red-eye flight from the US and my room was ready which was a lovely surprise. Woman who checked me in was very friendly and helpful....More

Thank Ilovenyc4eva72
Reviewed 25 August 2017 via mobile

The hotel is located in the centre of london close to two subway stations (Bayswater and Queensway) and hyde park. It hasn't got the lift so it's hard to bring your luggages upstairs, especially if your room is on the top floor (fourth);by the way,...More

Thank Filippo C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Details
Price range
US$94 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$94 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (79)
Room & Suite (146)
Nearby
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As West London's friskiest corner, Notting Hill more
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that's brought the affluent area so much worldwide
attention. In this attractive cobblestoned
neighbourhood, a delectable variety of eateries,
independent shops, galleries and street vendors offer
a delightful window into how to live the good life in
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Questions & Answers
Ask a question
Jugagin
13 May 2018|
Answer
Response from madowninguk | Reviewed this property |
Sorry, I can’t remember. Maybe view hotel/room details online.
0
Votes
Brigitte S
27 December 2017|
Answer
Response from Kathleen S | Reviewed this property |
Hi. Reception isn't open 24 hours but sister hotel Phoenix next door is and no problem dropping off or picking up keys. They have a board specifically for KHG keys so process is quick.
0
Votes
Brigitte S
27 December 2017|
AnswerShow all 4 answers
Response from PaulTheTravelGuy | Reviewed this property |
Just stayed there. Super-friendly reception. They are open from 8a-5p. After 5p, you have to drop off or pick up your key from the Phoenix Hotel, just a few doors down. Not an inconvenience at all.
1
Vote
Room Tips
"some rooms face the park across the way."
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"No elevator, steep staircase."
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"If a lift is needed, book a room at Phoenix rather than Kensington Gardens."
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"No lift, so if you have trouble with stairs contact the hotel first."
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